1 Abstract Strategy- and business driven operational development is in the heart of organization’s governance and management. Operational development supports organization’s mission, vision and strategy execution by developing business-driven capabilities to produce services and products to customers. Operational development is tightly linked with organization’s management and governance, as well as with strategy- and business development work (Azevedo et al. 2015a, Azevedo et al. 2015b, Aldea et al. 2013). Operational development links organization’s strategy- and business models to operations (Iacob et al 2012b, Ahlemann et al. 2012). This research covers all of these enterprise transformation related development activities from strategy development […]