Lean EA Framework (LEAF)

• • • 1. Management
      • Capabilities
        • Lean EA Capability Model
          • Service Management
      • Principles
        • Guidelines
          • Meta-model
            • Capability
            • CourseOfAction
            • CourseOfAction1
            • Resource1
          • Development Methods
            • Architectural Thinking approach
              • Capability
              • Value Stream
            • TOGAF ADM
              • TOGAF ADM
                • A: Architecture Vision
                  • Business Strategy
                    • AI & RPA(Capability)
                    • API management (Capability)
                    • Cloud strategy (Course Of Action)
                    • Customer Service (Capability)
                    • Customer Service (Capability)
                    • Digital Platform (Capability)
                    • Digitalization (Course Of Action)
                    • Lean & agile operating model (Capability)
                    • Lean & agile organization culture (Course Of Action)
        • Business Models
          • Business Model Canvases
            • Business Model Canvas (BMC) - Example
              • Capability 1
              • Resource 1
          • Concept Canvas
            • Capability 1
            • Capability2
            • Resource 1
            • Resource 2
        • Operating Models
          • IT4IT
            • IT4IT Operating Model
              • • Detect to Correct (D2C) Value Stream RUN
                • Request to Fulfill (R2F) Value Stream DELIVER
                • Strategy to Portfolio (S2P) Value Stream PLAN
                • Requirement to Deploy (R2D) Value Stream BUILD
      • Value Streams
        • Value Delivery Chain
          • Development Portfolio Management
          • Idea Portfolio Management
          • Service Portfolio Management
          • Supporting
        • Value Delivery Chain (pattern)
          • Capability1
          • Experimental Development Management
        • • ValueStream3
          • ValueStream2
          • ValueStream1
          • Run
          • Build
          • Plan
    • 3. Architecture Landscape
      • Maps
        • Capabilities
          • Capability Maps
            • • RPA (Capability
              • DevOps (Capability)
              • HR Management (Capability)
              • Service Design (Capability)
            • General Business Capabilities
            • Operations
          • IT-CMF Capabilities
            • Accounting and Allocation
            • Application Portfolio Management
            • Benefts Assessment and Realization
            • Budget Management
            • Budget Oversight and Performance Analysis
            • Business Planning
            • Business Process Management, BPM
            • Capability Assessment and Management
            • Capacity Forecasting and Planning
            • Demand and Supply Management
            • Development Portfolio Management
            • Enterprise Architecture Mgmt, EAM
            • Enterprise Information Management
            • Funding and Financing
            • Green Information Technology
            • Idea Portfolio Management
            • Information Security Management
            • Innovation Management
            • Investement Portfolio Management
            • IT Leadership and Governance
            • Knowledge Asset Management
            • Organization Design and Planning
            • People Asset Management
            • Personal Data Protection
            • Development Portfolio Planning and Prioritization
            • Programme Management
            • Project Management
            • Project Portfolio Management
            • Project Portfolio Management
            • Relationship Asset Management
            • Relationship Management
            • Research, Development, and Engineering
            • Risk Management
            • Service Analytics and Intelligence
            • Service Asset Management
            • Service Portfolio Management
            • Service Provisioning
            • Solutions Delivery
            • Sourcing and Supplier Management
            • Strategic Planning
            • Supplier Management
            • Sustainable ICT
            • Technical Infrastructure Management
            • Total Cost of Ownership
            • User Experience Design
            • User Training Management
          • IT4IT Capabilities
            • • Continuous Service Improvement
              • Availability Management
              • Capacity Management
              • (IT Service) Performance Management
              • Security and Access Management
              • Service Level Management
              • Service Measurement & Reporting
              • IT Operations Management
              • Event Management
              • Incident Management
              • Service Configuration Management
              • Problem Management
              • Change Management
              • Knowledge Management
              • Accounting
              • Procurement
              • Service Asset Management
              • Service Request Management
              • Product Services & Sales Management
              • Service Catalog Management
              • Supplier Management
              • User Support Interaction Management
              • Release & Deployment Management
              • Service Test Management
              • Service Implementation & Unit Testing
              • Defect Management
              • Service Design Engineering
              • Requirements Management
              • Project Management
              • Finance Management
              • Workforce Management
              • IT Portfolio Management
              • Demand Management
              • Customer Relationship Management
              • Policy Management
              • Strategy and Goal Management
              • Architecture Management
              • Detect to Correct (D2C)
              • Request to Fulfill (R2F)
              • Requirement to Deploy (R2D)
              • Strategy to Portfolio (S2P)
          • Lean EA Capabilities
            • • • Development Management
                • Service Design
                • Service Design
              • Operation
            • Management
            • Portfolio Mangement
            • Support
      • Views
        • Process Cooperations
          • Idea to Production Process
            • Design
            • Development
            • Development Value Stream
            • Operations
        • Overviews
          • Value Stream View
            • • Value Stage 1.3
              • Value Stage 1.2
              • Value Stage 1.1
            • Capability 1
            • Capability 2
            • Capability 3
            • Capability 4
            • Capability 5
            • Capability 6
    • Value Chain
    • Value Chain
    • Development
    • Supporting Capabilities
    • Detect to Correct
    • Request to Fulfill
    • Requirement to Deploy
    • Strategy to Portfolio
    • IT Value Chain
    • Value Stream
    • Development
    • Design
    • Value Stream 1
    • Plan
    • Build
    • Deliver
    • Run
    • Capability 1
    • Capability 2
    • Capability 3
    • Capability 4
    • Capability 5
    • Capability 7
    • Capability 8
    • Capability 9
    • Capability 10
    • Value Stream
    • Value Stage 1
    • Value Stage 2
    • Value Stage 3
    • Capability 1.1
    • Capability 1.2
    • Capability 2.1
    • Capability 2.2
    • Capability 3.1
    • Capability 3.2
    • Action name 1
    • Action name 6
    • Action name 5
    • Action name 7
    • Action name 4
    • Action name 3
    • Action name 2
    • Idea to Production
    • Design
    • Development
    • Operations
    • Customer Relationship Management
    • Demand Management
    • Innovation Management
    • Customer Experience Design
    • Idea Portfolio Management
    • Portfolio Planning and prioritization
    • Development Management
    • Procurement
    • Experimental Development Management
    • Project Management
    • Product Management
    • Development Portfolio Management
    • Service Management
    • IT operations Management
    • Service Portfolio Management
    • Change Management
    • Enterprise Architecture Management (EAM)
    • Infromation Security Management
    • Supplier Management
    • People Asset Management
    • Risk Management
    • Finance Management
    • Strategic Planning
    • Operational Development
    • Business Planning
    • Idea to Production
    • Design
    • Development
    • Operations
    • Customer Relationship Management
    • Demand Management
    • Innovation Management
    • Customer Experience Design
    • Idea Portfolio Management
    • Portfolio Planning and prioritization
    • Development Management
    • Procurement
    • Experimental Development Management
    • Project Management
    • Product Management
    • Development Portfolio Management
    • Service Management
    • IT operations Management
    • Service Portfolio Management
    • Change Management
    • Ideasta tuotantoon (Arvoketju)
    • Ideointi (Arvovirta)
    • Kehittäminen (Arvovirta)
    • Palvelutuotanto (Arvovirta)
    • Asiakkuuden hallinta
    • Tarpeiden ja kysynnän hallinta
    • Innovaatioiden hallinta
    • Asiakaskokemuksen hallinta
    • Portfolion hallinta
    • Kehittämisen hallinta
    • Hankinta
    • Kokeilujen hallinta
    • Projekithallinta
    • Tuotteiden hallinta
    • Palveluiden hallinta
    • IT käyttöpalveluiden hallinta
    • Palveluportfolion hallinta
    • Muutoksenhallinta
    • Kokonais- arkkitehtuurin hallinta
    • Tietoturvan hallinta
    • Toimittajien hallinta
    • Henkilöstöhallinto
    • Riskien hallinta
    • Talous
    • Strateginen suunnittelu
    • Toiminnan kehittäminen
    • Liiketoiminnan suunnittelu
    • Tiedon jalostamisen arvovirta
    • Tiedon keruu tietolähteistä
    • Tiedon puhdistus ja rikastaminen
    • Tiedon tarjoaminen ja julkaiseminen (API-rajapintojen kautta)
    • Tiedon tutkiminen, analysointi ja jäsentely hyödynnettävään muotoon
    • Tiedon tarjoamisen rajapintojen ja sisällön muokkaus
    • Course of Action
    • Capability
    • Value Stream
    • Resource
    • Value Stream 1
    • Value Stream Stage 1
    • Value Stream Stage 2
    • Value Stream Stage 3
    • Digitalization Strategy (Course of Action)
    • Integrated Development Operating Model (Course of Action)
    • Cloud Strategy (Course Of Action)
    • Customer Service (Capability)
    • RPA (Capability)
    • Digital Platform (Capability)
    • Centralized Demand Management (Capability)
    • API Management (Capability)
    • API Gateway (Resource)
    • Demand Management Team (Resource)
    • RPA Platform (Resource)
    • RPA Team (Resource)
    • Self-Service Apps (Resource)
    • Modernized DevOps Team (Resource)
    • Capability
    • Course of Action
    • Capability
    • Resource
    • Value Stream
    • HOW (Value Stream)
    • WHAT (Capability)
    • Digitalization (Course Of Action)
    • Cloud Strategy (Course Of Action)
    • Lean & agile organization culture (Course Of Action)
    • Automatize Business Processes (Course Of Action)
    • Customer Service (Capability)
    • Digital Platform (Capability)
    • Lean & agile operating model (Capability)
    • API Management (Capability)
    • AI & RPA (Capability)
    • Business Planning
    • Product Management
  • • 1. Management
      • Capabilities
        • Lean EA Capability Model
          • BusinessProcess1
      • Governance Models
        • Lean EA Governance Model
          • CDO (Business Role)
          • Chief Architect (Business Role)
          • CIO (Business Role)
          • CTO (Business Role)
          • Development Manager (Business Role)
          • Innovation Team
          • Lean Manager (Business Role)
      • Principles
        • Guidelines
          • Meta-model
            • Business Actor
            • Business Object
            • Business Role
            • Business Role
            • Product
            • Business Interface
            • Business Process
            • Business Service
          • Simplified ArchiMate Meta-model
            • Business Actor
            • Business Actor
            • Business Object
            • Business Role
            • Business Interface
            • Business Process
            • Business Service
          • Development Methods
            • Goal-Driven Approach (GDA)
              • Define course of actions - the HOW
            • Service-Driven Approach (SDA)
              • • • Define Platform(s) & Technologie(s)
                  • Define Technology Service(s)
                  • Define Application(s)
                  • Define Application Service(s)
                  • Define Drivers & assesments
                  • Define Outcomes
                  • Define Goals
                  • Define Principles, Contraints, Requirements
                  • Define Stakeholders
              • BusinessRole1
              • Customer
              • Goals View diagram
              • Intearction View diagram
              • Interanal Actor (Business Actor)
              • Layered View diagram
              • Business Interface
              • Business Process
              • Business Service
              • Service
              • Trigger for as-is analysis
              • Trigger for Change
            • LEAD (Lean EA Development)
              • Define Business Models (with BMC)
              • Define Capabilities
              • Define Courses of Actions
              • Define Resources
              • Define Value Streams
              • Define Work Packages
              • Define phases (transitions) of Roadmaps
            • Architectural Thinking approach
              • Business Object
              • Business Process
              • Define Applications
              • Define Business Objects
              • Define Capabilities
              • Define Technology Components
              • Define Value Streams
            • SIPOC
              • BusinessActor1
              • BusinessActor2
              • BusinessActor3
              • BusinessActor4
              • BusinessActor5
              • BusinessActor6
              • BusinessActor7
              • BusinessActor8
              • BusinessObject1
              • BusinessObject2
              • BusinessObject3
              • BusinessObject4
              • BusinessObject5
              • BusinessObject6
              • BusinessObject7
              • BusinessEvent1
              • BusinessProcess1
              • BusinessProcess2
              • BusinessProcess3
              • BusinessProcess4
            • TOGAF ADM
              • TOGAF ADM
                • Preliminary
                  • Preliminary
                    • Confirm Governance & Support Frameworks
                    • Define and Establish Enterprise Architecture Team & Organization
                    • Identify and Establish Architecture Principles
                    • Implement Architecture Tools
                    • Scope the Enterprise Organizations Impacted
                    • Tailor TOGAF and, if any, Other Selected Architecture Framework(s)
                  • Enterprise Architecture Team and Organization
                    • Organizational Structure
                      • Implementation projects
                    • Actors
                      • Architecture Board
                      • COBIT
                      • Implementation Project(s)
                      • IT4IT
                      • ITIL
                      • MSP
                      • Organization (Business)
                      • PRINCE2
                      • Program Management Office (PMO)
                      • Service Management
                      • TOGAF
                    • Roles
                      • CxO
                      • Chief Architect
                      • Enterprise Architect
                      • Domain Architect
                      • Program Manager
                      • Project Manager
                      • Service Manager
                      • System Architect
                    • Roles & responsibilities
                      • Domain architecture team
                      • EA core architecture team
                      • EA program managament office
                      • EA review board
                      • EA steering commitee
                      • Executive Board
                      • Other EA stakeholders
                • A: Architecture Vision
                  • A: Architecture Vision
                    • Assess readiness for business transformation
                    • Confirm and Elaborate Architecture Principles, including Business Principles
                    • Confirm and elaborate business goals, business drivers and constraints
                    • Define scope
                    • Define the Target Architecture Value Propositions and KPIs
                    • Develop Architecture Vision
                    • Develop Statement of Architecture Work; Secure Approval
                    • Establish the architecture project
                    • Evaluate business capabilities
                    • Identify stakeholders, concerns, and business requirements
                    • Identify the Business Transformation Risks & Mitigation Activities
                  • Business Strategy
                    • • Choose a strategy
                      • Determine customer objectives
                      • Determine financial objectives
                      • Determine internal learning and growth objectives
                      • Determine internal processes objectives
                      • Determine objectives for the chosen strategy
                    • SPOC (Business Service)
                    • SPOC (Business Service)
                    • Strategy implementation
                  • Business Models
                    • Business Model Canvas
                      • Business Actor
                      • Business Actor
                      • Business Actor
                      • Business Collaboration
                      • Business Role
                      • Business Role
                      • Contract
                      • Product
                      • Business Interface
                      • Business Function
                      • Business Interaction
                      • Business Service
                  • Strategy implmentation
                    • • Determine projects to implement changes (business capabilities)
                      • Perform gap-analysis
                      • Model desired future target (to-be) architecture
                      • Model goals, principles, requirements and constraints
                      • Model drivers and stakeholders
                      • Model the current (as-is) baseline architecture
                  • Assess the Enterprise’s Ability to Change
                  • Elaborate the Enterprise Context
                  • Engage Stakeholders and Identify Concerns and Requirements
                  • Establish the Architecture Project
                  • Identify Relevant Goals, Strategies, and Constraints
                • B: Business Architecture
                  • Business Services
                    • Business Service 1
                    • Business Service 2
                    • Business Service 3
                  • Business Interfaces
                    • Email (Business Interface)
                    • Phone (Business Interface)
                    • Web (Business Interface)
                  • Business Processes
                    • Business Process 1
                    • Business Process 2
                    • Business Process 3
                  • Business Functions
                    • Business Function 1
                    • Business Function 2
                    • Business Function 3
                  • Business Capabilities
                    • Business Capability 1
                    • Business Capability 1
                    • Business Capability 1
                  • Business Objects
                    • Business Object 1
                    • Business Object 2
                    • Business Object 3
                  • Business Events
                    • BusinessEvent1
                    • BusinessEvent2
                    • BusinessEvent3
                  • Products
                    • Product 1
                    • Product 2
                    • Product 3
                  • Contracts
                    • Contract1
                    • Contract2
                    • Contract3
                  • Business Actors
                    • Organization Units
                      • Business Unit 1
                      • Business Unit 2
                      • Business Unit 3
                    • Business Actor 1
                    • Business Actor 2
                    • Business Actor 3
                  • Business Roles
                    • BusinessRole 1
                    • BusinessRole 2
                    • BusinessRole 3
                  • Business Collaborations
                    • A (Business Collaboration)
                    • B (Business Collaboration)
                    • C (Business Collaboration)
                  • Representations
                    • Common Event Format (CEF)
                • E: Opportunities & Solutions
                  • Opportunities & Solutions
                    • Create the Architecture Roadmap & Implementation and Migration Plan
                    • Identify and Group Major Work Packages
                    • Identify Transition Architectures
                  • Conirm Readiness and Risk for Business Transformation
                  • Consolidate and Reconcile Interoperability Requirements
                  • Determine Business Constraints for Implementation
                  • Determine/Conirm Key Corporate Change Attributes
                  • Formulate Implementation and Migration Strategy
                  • Refine and Validate Dependencies
                  • Review and Consolidate Gap Analysis Results from Phases B to D
                  • Review Consolidated Requirements Across Related Business Functions
                • F: Migration Planning
                  • Confirm Architecture Roadmap and Update Architecture Definition Document
                  • Assign a Business Value to Each Work Package
                  • Complete the Architecture Development Cycle and Document Lessons Learned
                  • Confirm Management Framework Interactions for the Implementation and Migration Plan
                  • Estimate Resource Requirements, Project Timings, and Availability/Delivery Vehicle
                  • Generate the Implementation and Migration Plan
                  • Prioritize the Migration Projects through the Conduct of a Cost/Benefit Assessment and Risk Validation
              • ArchiMate
                • ArchiMate Overview
                  • Business Object
                  • Contract
                  • Customer
                  • Customer (Actor)
                  • Organization Unit
                  • Personnel
                  • Personnel / Org. Unit (Actor)
                  • Product
                  • Business Interface (Channel)
                  • (Business Service)
                  • (Business Process)
                  • Business Capability (Business Function)
                  • Business Event
                  • Business Function
                  • Business Process
                  • Business Service
                • ArchiMate elements
                  • Business actor
                  • Business collaboration
                  • Business object
                  • Business role
                  • Contract
                  • Product
                  • Representation
                  • Business interface
                  • Business service
                  • Business process
                  • Business function
                  • Business event
                  • Business interaction
        • Business Models
          • Business Model Canvases
            • Business Model Canvas (BMC) - Example
              • Business Actor 1
              • Business Actor 2
              • Business Actor 3
              • Business Collaboration 1
              • Business Object 1
              • Business Role 1
              • Business Role 2
              • Contract 1
              • Product 1
              • Business Interface
              • Business Function 1
              • Business Interaction 1
              • Business Service
              • BusinessProcess1
          • Concept Canvas
            • Business Actor 1
            • Business Actor 2
            • Business Actor 3
            • Business Actor 4
            • Business Actor1
            • Business Collaboration 1
            • Business Object 1
            • Business Interface 1
            • Business Interface 2
            • Business Function 1
            • Business Process 1
            • Business Service 1
            • Business Service 2
            • Business Service 3
            • Business Service1
        • Patterns
          • Layered View - Overview (Context Diagram)
            • Business Object 1
            • Business Role Customer
    • 3. Architecture Landscape
      • Maps
        • Capabilities
          • IT4IT Capabilities
            • Finance & Assets
            • Governance, Risk & Compliance (GRC)
            • Intelligence & Reporting
            • Resource & Project
            • Sourcing & Vendor
            • Supporting Function
        • Business Services
          • Business Service 1
          • Business Service 2
          • Business Service 3
        • Business Actors
          • Business Roles
            • Designer
            • Manager
          • Business Actor 1
          • Business Actor 2
          • Business Actor 3
          • Production manager
          • Production planner
        • Business Processes
          • • Business Event 1 [Trigger]
            • Business Event 2
            • Business Process 3.1
            • Business Process 3.2
            • Business Process 3.3
          • Business Process 1
          • Business Process 2
          • Production planning
        • Business Concepts
          • Capability-Based Planning Model
            • Actor
            • Application
            • Capability
            • Capability Model
            • Function
            • Information
            • Process
            • Service
            • Technology
            • Value Chain
            • Value Stream
          • Production Unit - Conceptual Data Model
            • Allocation
            • Business Partner
            • Customer
            • Customer Order
            • Delivery
            • Invoice
            • Order Line
            • Product
            • Production plan
            • Resource
          • Application Service
          • Business Actor
          • Business Object 1
          • Business Object 2
          • Business Object 3
          • Business Service
          • Domain
          • IT Service
          • Organization Unit
          • Service
          • Service Consumer
          • Service Organizer
          • Service Producer
          • Service Product
          • Service Provider
          • Service Realizer
          • Technology Service
          • Transformation Plan / Digitalization Plan
      • Views
        • Actor Cooperations
          • Business Actor 4
          • Business Actor 5
        • Process Cooperations
          • Idea to Production Process
            • Design
              • • Approvement
                • Business Analysis
                • Concept Design
              • Customer Relationship Management
              • Development Portfolio Management
              • Experimental Development
              • Innovation
              • Product Development
            • Service Fulfillment
              • Accounting
              • Knowledge Management
              • Procurement
              • Product Services & Sales
              • Service Request Management
            • Development
              • • Defect Management
                • Release & Deployment Management
                • Requirements Management
                • Service Design Engineering
                • Service Implementation & Unit Testing
                • Service Test Management
            • Operation
              • (IT Service) Performance Management
              • Access Management
              • Availability Management
              • Capacity Management
              • Change Management
              • Continuous Service Improvement
              • Event Management
              • Incident Management
              • IT Operations Management
              • Problem Management
              • Security Management
              • Service Configuration Management
              • Service Level Management
              • Service Measurement & Reporting
            • • • Other Development
                • Digital Development
                • Idea Dialog
                • Innovation
              • Regulation
              • Strategic Goal
              • Chief Digital Officer (CDO)
              • Chief Executive Officer (CEO)
              • Chief Financial Officer (CFO)
              • Chief Information Officer (CIO)
              • Chief Technology Officer (CTO)
              • Service Operation
              • Service Development
              • Service Design
              • Service Fulfillment
              • ITIL Processes
              • Service Catalog Management
              • Application Landscape
              • Business Landscape
              • Technology Landscape
              • Strategy Planning
              • Service Asset Management
              • Supplier Management
              • Policy Management
              • Finance
              • Workforce Management
            • Architecture Description
            • Architecture Landscape
            • Architecture Team
            • Architecture Team
            • Business Model
            • Business Unit
            • Business Unit
            • BusinessObject1
            • CDO Office
            • CIO
            • Conceptual Service
            • Conceptual Service
            • Customer
            • Customer Relationship Team
            • Demand
            • Demand Managament (virtual team)
            • Desired Service
            • Development Backlog
            • Development Portfolio
            • Development Team
            • Enterprise Architecture Landscape
            • Experimental Lab Team
            • Idea
            • Idea Portfolio
            • Investment Portfolio
            • IT Service Provider
            • Logical Service
            • Logical Service
            • Management
            • Management Board
            • Operational Development
            • Operations Management Team
            • Portfolio Management Board
            • Procurement
            • Project Management Office, PMO
            • Project Plan
            • Realized Service
            • Realized Service
            • Released Service
            • Service Management Office (SMO)
            • Service Management Team
            • Service Portfolio
            • Service Portfolio
            • Strategy
            • Business Demand
            • Business Demand
            • Business Demand
            • Business Planning
            • BusinessProcess1
            • Enterprise Architecture Mgmt
            • Governance & Management
            • Idea
            • Incident
            • Law, Regulation
            • Law, Regulation
            • Service Request
            • Small Change
            • Strategic Goal
            • Strategic Goal
            • Strategic Goals
            • Value
          • Business Process 1
          • Business Process 2
          • Business Process 3
          • Business Process 4
          • Business Process 5
        • Overviews
          • Value Stream View
            • • Process Step 1.3
              • Process Step 1.2
              • Process Step 1.1
          • Production Unit - Layered View
            • • Packaging
              • Processing
            • Customer
            • Production Unit
            • Customer Order
            • Delivering
            • Notification
            • Production Service
          • Customer Views
            • Service Blueprints
              • • Receive decision
                • Send Application
              • Admission Form
              • Confirmation
              • Customer
              • Customer Service
              • Decision-maker
              • Accept
              • Contact
              • Form Handling
              • Process Form
              • Receive & register Form
              • Send Decision
    • Service-Driven Approach
    • Define the Behavior and Structure - the WHAT
    • Define Business Service(s)
    • Define Customer(s)
    • Define the Goals for the Change - the WHY
    • Define Business Process(es) and/or -Functions
    • Strategy process
    • Plan the organizational change
    • Business Process 3
    • Demand Management
    • Project Management
    • Backlog Item
    • Management Board
    • Service
    • Idea to Production Value Stream
    • Idea to Production Value Stream
    • Development
    • Design
    • Operations
    • Strategy and Goal Management
    • Supporting Functions
    • Enterprise Architecture Management
    • Business Process 1
    • Delivery Partner
    • Production
    • Customer Journey
    • Business Actor 1
    • Business Function 1
    • Business Function 2
    • Business Actor 2
    • Business Actor 3
    • Business Process 1
    • Business Actor 4
    • Business Process 2
    • Business Service 1
    • Business Service 2
    • Business Process 4
    • Business Process 3
    • Business Actor 5
    • Business Actor 6
    • Business Service 3
    • Business Process 5
    • Business Service 4
    • Business Process 6
    • Value
    • Value Stream
    • Stakeholder
    • Value Chain
    • Value Newtwork
    • << Monetary Value >>
    • Cost
    • Price
    • << Qualitative Value >>
    • << Quantitative Value >>
    • Profit
    • Quantity
    • Ecosystem
    • << Operational Value Stream >>
    • << Development Value Stream >>
    • Capability
    • Resource
    • <<Behavior>>
    • <<Active Structure>>
    • <<Passive Structure>>
    • << Element >>
    • Value Stream Stage
    • Business Model
    • Operating Model
    • Outside-in View
    • Inside-out View
    • Experience
    • Utility
    • Importance
    • Expectation
    • Emergent
    • Rank
    • Advantage
    • Benefit
    • Value proposition
    • Rate
    • Usefulness
    • Easiness
    • Instrumental
    • Functional
    • Potential
    • Worth
    • Speed
    • << Ethical Value >>
    • Openness
    • Contribution
    • Fairness
    • Trust
    • << Company Value >>
    • Appreciation
    • << Cultural Value >>
    • << Moral Value >>
    • Transparency
    • << Religious Value >>
    • Equality
    • Justice
    • Righteous
    • Collaboration
    • Interaction
    • Courage
    • Outcome
    • Customer
    • Shareholder
    • Employee
    • Organization
    • Partner
    • Manager
    • Business Process
    • << Abstract Class >>
    • Concrete Concept
    • Step 1 (Business Process)
    • Step 2 (Business Process)
    • Step 3 (Business Process)
    • Step 4 (Business Process)
    • Business Event
    • Business Object
    • Business Object
    • Business Object
    • Business Actor
    • Business Actor
    • Business Actor
    • Business Actor
    • Business Actor
    • Business Actor
    • Business Actor
    • Business Actor
    • Business Object
    • Business Object
    • Business Object
    • Business Object
    • Step 2
    • Business Event B
    • Step 1
    • Business Event A
    • Step 4
    • Step 3
    • Customer Service
    • Handling
    • Business Process
    • Business Service
    • Business Service
    • Business Process
    • Business Service
    • Business Process
    • Business Process
    • Business Service
    • Liiketoimintapalvelu
    • Toimintaprosessi
    • Liiketoimintapalvelu
    • Toimintaprosessi
    • Liiketoimintapalvelu
    • Toimintaprosessi
    • Liiketoimintapalvelu
    • Toimintaprosessi
    • Business Service
    • Business Actor
    • Business Process
    • Business Process 1
    • Business Process Step 1
    • Business Process Step 2
    • Business Process Step 3
    • Business Actor A
    • Business Actor A
    • Business Actor A
    • Business Actor A
    • Customer (Business Actor)
    • Online Loan negotiation (Business Process)
    • Schedule appointment
    • Send application
    • Contact
    • Online Loan (Business Service)
    • Service Delivery Value Chain
    • Service Design
    • Service Development
    • Service Operation
    • Demand
    • Added value
    • Demand Management Team (Actor)
    • DevOps Team (Actor)
    • Enterprise Architecture Management (EAM)
    • Architecture Landscape
    • Architecture Team (Actor)
    • Service Concept
    • Service Portfolio
    • Idea Portfolio
    • Service Release
    • Development Portfolio
    • Portfolio Management (Actor)
    • IT operations Management (Actor)
    • Business Actor A
    • Business Actor B
    • Business Actor C
    • Business Process A
    • Business Process B
    • Business Process C
    • Business Function A
    • Business Function B
    • Business Function C
    • Business Actor
    • Business Service
    • Business Process A
    • Business Actor
    • Business Object
    • Business Service A
    • Business Actor
    • Customer (Business Role)
    • Business Service
    • Business Actor {external}
    • Business Role
    • Business Process
    • Business Actor {internal}
    • Business Interface
    • Business Event
    • Business Object
    • Representation
    • Product
    • Contract
    • Business Service
    • Business Actor {external}
    • Business Role
    • Business Process
    • Business Actor {internal}
    • Business Interface
    • Business Event
    • Business Object
    • Business Actor {internal}
    • Business Actor {external}
    • Business Interface
    • Business Service
    • Business Process
    • Business Object
    • Enterprise Risk Management (Business Function)
    • Security (Business Function)
    • Information Security (Business Function)
    • Customer (Business Object)
    • Order (Business Object)
    • Order Line (Business Object)
    • Product (Business Object)
    • Invoice (Business Object)
    • Delivery (Business Object)
    • Business Actor A
    • Business Actor B
    • Business Actor C
    • Business Actor D
    • Business Actor E
    • Business Role B
    • Activity 2.2
    • Activity 2.1
    • Activity 2.3
    • Business Role A
    • Activity 1.1
    • Business Role
    • Activity 1.3
    • Activity 1.2
    • Business Role C
    • Activity 3.1
    • Trigger
    • Output
    • Business Role B
    • Activity 2.2
    • Activity 2.1
    • Activity 2.3
    • Business Role A
    • Activity 1.1
    • Business Role
    • Activity 1.3
    • Activity 1.2
    • Business Role C
    • Activity 3.1
    • Trigger
    • Output
    • Business Service 1
    • Business Service 2
    • End User Group A
    • Diagram
    • Map (Diagram Class)
    • Diagram Class
    • Diagram Type
    • View (Diagram Class)
    • Capability Map
    • Actor Map
    • Process Map
    • Business Service Map
    • Business Concept Map
    • Data Object Map
    • Technology Map
    • Application Map
    • Application Service Map
    • Technlology Service Map
    • Business Analysis View
    • Actor Cooperation View
    • Process Cooperation View
    • Layered View
    • Overview
    • Application Structure View
    • Implementation View
    • Application Cooperation View
    • Motivation View
  • • 1. Management
      • Principles
        • Guidelines
          • Meta-model
            • Data Object
            • Application Interface
            • Application Component
            • Application Function
            • Application Process
            • Application Service
          • Simplified ArchiMate Meta-model
            • Data Object
            • Application Interface
            • Application Component
            • Application Process
            • Application Service
          • Development Methods
            • Service-Driven Approach (SDA)
              • Application
              • Application Service
            • Architectural Thinking approach
              • Application Component
            • TOGAF ADM
              • TOGAF ADM
                • Preliminary
                  • Enterprise Architecture Team and Organization
                    • Organizational Structure
                      • Enterprise continuum
                        • • Authority Structures
                          • Architectures
                          • Regulations
                          • SLAs and OLAs
                          • Solutions
                          • Processes
                          • Organizational standards
                      • Operational system
                • A: Architecture Vision
                  • Business Strategy
                    • eCommerce system (Application Component)
                    • Self-service (Application Service)
                  • Business Models
                    • Business Model Canvas
                      • Application Component
                • C: Application Architecture
                  • Data Architecture
                    • Logical Data Objects
                      • DataObject1
                      • DataObject2
                      • DataObject3
                  • Application Architecture
                    • Application Services
                      • Application Service 1
                      • Application Service 2
                      • Application Service 3
                    • Applications
                      • Application Component 1
                      • Application Component 2
                      • Application Component 3
                    • Application Collaborations
                      • Application Collaboration 1
                      • Application Collaboration 2
                      • Application Collaboration 3
                    • Application Functions
                      • Application Function 1
                      • Application Function 2
                      • Application Function 3
                • E: Opportunities & Solutions
                  • Work packages
                    • Programs
                      • ApplicationService1ss
                      • ApplicationService2
                • F: Migration Planning
                  • Viewpoints
                    • Implementation and Migration Viewpoint
                      • • Business System
              • ArchiMate
                • ArchiMate Overview
                  • (Data Object)
                  • Data Object
                  • Application Interface
                  • (Application Component)
                  • Application Component
                  • (Application Service)
                  • Application Function
                  • Application Service
                • ArchiMate elements
                  • Application collaboration
                  • Data object
                  • Application interface
                  • Application component
                  • Application function
                  • Application interaction
                  • Application service
        • Business Models
          • Business Model Canvases
            • Business Model Canvas (BMC) - Example
              • DataObject1
              • Application Component 1
          • Concept Canvas
            • Data Object 1
            • Application 1
            • Application Service 1
        • Patterns
          • Integration View
            • Application Component 1
            • Application Component 2
            • Application Component 3
            • Application Component 4
            • Application Component 5
          • Layered View - Overview (Context Diagram)
            • Data Object 1
    • 3. Architecture Landscape
      • Maps
        • Applications
          • • Application Component 1.1
            • Application Component 1.2
            • Application Component 1.3
            • Application Service 1.1
            • Application Service 1.2
            • Application Service 1.3
            • DataObject1
            • DataObject2
            • Application Function 1
            • Application Process 1
            • Application Service 1
            • Application Service 2
          • Accounting Application
          • Application Component 3
          • HR Application
          • Resource Planning Application
          • Warehouse Application
        • Application Services
          • Application Service 1
          • Application Service 2
          • Application Service 3
          • Reporting
          • Resource mgmt
        • Data Objects
          • DataObject 1
          • DataObject 2
          • DataObject 3
      • Views
        • Overviews
          • Production Unit - Layered View
            • • << Delivery System >>
            • Delivery Interface (API)
            • Production System
            • Production Mgmt
            • Production Planning
            • Warehouse Mgmt
          • Customer Views
            • Service Blueprints
              • Application A
              • Application B
    • Application Component 1
    • Application Component 2
    • Application Component 2
    • Application Component 1
    • Application Component 3
    • Application Component 4
    • Application Component 5
    • Application Service 1
    • Application Component 8
    • Application Component 7
    • Application Component 6
    • Batch A
    • Batch C
    • Batch B
    • Application A
    • Application C
    • Application B
    • Application Service
    • Application Service
    • Application Component
    • Application Component
    • Application Service
    • Application Component
    • Application Service
    • Application Component
    • Application Service
    • Sovelluspalvelu
    • Sovellus
    • Sovelluspalvelu
    • Sovellus
    • Sovelluspalvelu
    • Sovellus
    • Sovelluspalvelu
    • Sovellus
    • Application Component A
    • Application Component D
    • Application Component C
    • Application Component B
    • Application Component D
    • Application Component A
    • Application Component B
    • Application Component C
    • Application Component
    • Application Service 3
    • Application Service 2
    • Application Service 1
    • Application Service 1
    • Application Service 2
    • Application Service 3
    • Application Service 1
    • Application Service 2
    • Application Service 3
    • Application Component X
    • Application Service 1
    • Application Service 2
    • Application Service 3
    • Application Component X
    • Registration (Application Service)
    • Receive applications (Application Service)
    • Online Meeting (Application Service)
    • Web portal (Application Component)
    • Meeting App (Application Component)
    • Application Service 5
    • Application Service 6
    • Application Component 1
    • Application Service 1
    • Application Service 3
    • Application Service 2
    • Application Service 4
    • Application Component A
    • Application Component B
    • Application Component C
    • Application Interface
    • Application Component
    • Application Component
    • EAI platform (Application Component)
    • Integration Configuration A-B (Application Function)
    • Biz App A
    • Biz App B
    • Application Component A
    • Application Component B
    • Application Service A-1
    • Application Component A
    • Application Component B
    • Application Interface A-1
    • Application Component A
    • Application Component B
    • Application Interface A-1
    • Application Component A
    • Application Component B
    • Data Object A-1
    • Application Component A
    • Application Component B
    • Application Component A
    • Application Component B
    • Application Component A
    • Application Component B
    • Application Interface A-1
    • Application Component A
    • Application Component B
    • Application Interface A-1
    • Application Component A
    • Application Component B
    • Data Object A-1
    • Application Component A
    • Application Interface A-1
    • Application Component B
    • Application Component A (copy)
    • Application Interface A-1 (copy)
    • Application Component B (copy)
    • Application Component A
    • Application Component B
    • Application Component C
    • Application Component D
    • Application Component A
    • Application Component B
    • Application Component C
    • Application Component D
    • Application Component A
    • Application Process X
    • Application Component B
    • Application Process B-1
    • Application Process B-2
    • Application Component C
    • Application Function Y
    • Application Component D
    • Application Component D-1
    • Application Component
    • Source table A (Data Object)
    • Target table X (Data Object)
    • ETL-process 1 (Application Process)
    • Source table B (Data Object)
    • ETL solution (Application Component)
    • System A
    • System B
    • System D
    • System E
    • System F
    • System C
    • Application Component 1
    • Application Component 2
    • Application Component 3
    • Application Component A
    • Application Component B
    • Application Component C
    • Application Component D
    • Application Component E
    • Application Component F
    • Database Table {source} (Data Object)
    • ETL-process (Application Process)
    • Database Table {target} (Data Object)
    • Application Component A
    • Application Component A-2
    • Application Function 3
    • Application Process 1
    • Application Component A-1
    • Application Function 1
    • Application Function 2
    • Application Component A-3
    • Application Process 2
    • Application Process 3
    • Application Component A
    • Application Component A-2
    • Application Component A-3
    • Application Component A-1
    • Application Interface A-3
    • Application Interface A-1
    • Application Interface A-2
    • Data Object A-3
    • Application Component
    • Application Interface
    • Application Service
    • Application Process
    • Data Object
    • Application Component A
    • Application Component B
    • Application Component C
    • Application Service
    • Application Component A
    • Data Object
    • Application Service C
    • Application Service
    • Application Interface
    • Application Process
    • Application Component
    • Application Component
    • Application Event
    • Data Object
    • Application Service
    • Application Interface
    • Application Process
    • Application Component
    • Application Component
    • Application Event
    • Data Object
    • Application Interface
    • Application Component
    • Application Service
    • Application Process
    • Data Object
    • Application Component A
    • Application Component B
    • Application Component C
    • Application Service A.1
    • Application Service A.2
    • Application Service B.1
    • Application Service C.1
    • Application Component A
    • Application Component B
    • Application Component C
    • Application Component
    • Intranet (Application Component)
    • Name
    • CRM
    • Application Component A
    • Application Service A-1
    • Application Service A-2
    • Application Service A-3
    • Application Component X
    • Application Component Y
    • Application Component B
    • Application Service B-1
    • Application Component C
    • Application Service C-2
    • Application Service C-1
    • Application Component D
    • Application Service D-1
    • Application Component A
    • Application Component A-2
    • Application Component A-3
    • Application Component A-1
    • Application Service A-3-2
    • Application Service A-1-2-
    • Application Service A-1
    • Application Service A-2
    • Application Service A-3
    • Application Service B-1
    • Application Service C-2
    • Application Service C-1
    • Application Service D-1
    • Application Component A
    • Application Component A-2
    • Application Component A-2-1
    • Application Component A-2-2
    • Application Component A-3
    • Application Component A-1
    • Application Component A-1-1
    • Application Component A-1-2
    • Application Service A-1-2-
    • Application Service A-3-2
    • Application Service A-1
    • Application Service A-2
    • Application Service A-3
    • Application Service B-1
    • Application Service C-2
    • Application Service C-1
    • Application Service D-1
  • • 1. Management
      • Principles
        • Guidelines
          • Meta-model
            • Artifact
            • Node
            • System Software
            • Technology Interface
            • Technology Process
            • Technology Service
          • Simplified ArchiMate Meta-model
            • Artifact
            • Node
            • Technology Interface
            • Technology Process
            • Technology Service
          • Development Methods
            • Service-Driven Approach (SDA)
              • Technolgy (System Software)
              • Technology Platform (Node)
              • Technology Service
            • Architectural Thinking approach
              • Technology Component
            • TOGAF ADM
              • TOGAF ADM
                • A: Architecture Vision
                  • Business Strategy
                    • Technology / sw (System Software)
                    • IaaS (Infrastructure Service)
                    • PaaS (Infrastructure Service)
              • ArchiMate
                • ArchiMate Overview
                  • • (System Software)
                    • (Device)
                  • (Network)
                  • Device
                  • Network
                  • Node
                  • Software Artifact
                  • System Software
                  • Infrastructure Service
                  • Tchnology Service (Platform/Infrastructure Service)
                • ArchiMate elements
                  • Artifact
                  • Communication path
                  • Device
                  • Network
                  • Node
                  • System software
                  • Infrastructure interface
                  • Infrastructure function
                  • Infrastructure service
        • Patterns
          • Layered View - Overview (Context Diagram)
            • Artifact 1
    • 3. Architecture Landscape
      • Maps
        • Technologies
          • Technology Services
            • Technology Service 1
            • Technology Service 2
            • Technology Service 3
          • Platforms / Nodes
            • Node1
            • Node2
            • Node3
          • Artifacts
            • Artifact1
            • Artifact2
            • Artifact3
          • Communication Networks
            • Communication Network 1
            • Communication Network 2
            • Communication Network 3
            • Device1
            • Device2
            • Device3
          • System Software 1
          • System Software 2
          • System Software 3
      • Views
        • Implementation Views
          • Technology-Platforms
            • Node1
            • Node2
            • Node3
    • Enterprise Continuum (Node)
    • Platform (Node)
    • Platform Service
    • Infrastructure
    • Infrastructure Service
    • Platform
    • Platform Service
    • Infrastructure Service
    • Platform
    • Infrastructure
    • Infrastructure Service
    • Platform Service
    • Platform
    • Infrastructure
    • Infrastructure Service
    • Infrastructure
    • Platform
    • Platform Service
    • Infra
    • Infrastruktuuripalvelu (Teknologiapalvelu)
    • Alustapalvelu (Teknologiapalvelu)
    • Alusta
    • Infra
    • Infrastruktuuripalvelu (Teknologiapalvelu)
    • Alustapalvelu (Teknologiapalvelu)
    • Alusta
    • Alustapalvelu (Teknologiapalvelu)
    • Alusta
    • Infrastruktuuripalvelu (Teknologiapalvelu)
    • Infra
    • Alustapalvelu (Teknologiapalvelu)
    • Alusta
    • Infrastruktuuripalvelu (Teknologiapalvelu)
    • Infra
    • Platform Service (Technology Service)
    • Platform (Node)
    • Device
    • Operating system (System Software)
    • Platform sw (System Software)
    • Custom source code (Artifact)
    • Communication Network
    • Platform C (Node)
    • Artifact
    • Technology Service C
    • Technology Service
    • Node
    • Device
    • System Software
    • Technology Interface
    • Technology Process
    • Technology Event
    • Communication Network
    • Artifact
    • Technology Service
    • Node
    • System Software
    • Device
    • Technology Interface
    • Technology Process
    • Technology Event
    • Artifact
    • Technology Interface
    • Node
    • System Software
    • Technology Service
    • Technology Process
    • Artifact
    • Platform (Node)
    • Operating System (System Software)
    • Platform sw (System Software)
    • Device
    • Technology Service
    • Artifact
    • Communication Network
    • Intranet Platform (Technology Service)
    • Sharepoint Platform A-1 (Node)
    • MS Sharepoint 2013 SP1 (System Software)
    • Windows Server 2008 R2 SP1 (System Software)
    • Server A-1 PROD-123 (Device)
    • Internal network (Communication Network)
  • • 1. Management
      • Strategy Views
        • Strategic Value Map
          • Agility (Value)
          • Availability (Value)
          • Business Process Efficiency (Value)
          • Cost Structure Improvement (Value)
          • Customer Process Efficiency (Value)
          • Enhance Customer Value (Value)
          • Excellent Quality (Value)
          • Expand Revenue Opportunities (Value)
          • Growth (Value)
          • Human Capital (Value)
          • Increase Asset Utilization (Value)
          • Information Capital (Value)
          • Lean practices (Value)
          • Long-term Shareholder Value
          • Organizational Capital (Value)
          • Price (Value)
          • Productivity (Value)
          • Resource efficiency (Value)
          • Service Delivery (Value)
          • Service Portfolio (Value)
        • Goal 1
        • Goal 2
        • Goal 3
        • Goal4
        • Goal5
      • Principles
        • Guidelines
          • Meta-model
            • Assessment
            • Constraint
            • Driver
            • Goal
            • Outcome
            • Principle
            • Requirement
            • Stakeholder
            • Value
          • Development Methods
            • TOGAF ADM
              • TOGAF ADM
                • Preliminary
                  • Principles
                    • Principle1
                    • Principle2
                    • Principle3
                • A: Architecture Vision
                  • Business Strategy
                    • "best of breed" technologes & products / fit for purpose (Requirement)
                    • best of breed technologes & products to fit for purpose (Requirement)
                    • CEO (Stakeholder)
                    • CEO (Stakeholder)
                    • CFO (Stakeholder)
                    • Changed operating model (Requirement)
                    • Cloud services (Requirement)
                    • Cloud services (Requirement)
                    • Cost reduction (Driver)
                    • Cost reduction (Driver)
                    • Cost reduction of 15% (Outcome)
                    • Customer satisfaction (Driver)
                    • Customer satisfaction (Driver)
                    • Customer satisfaction increased 20% (Outcome)
                    • Customer satisfaction increased 20% (Outcome)
                    • Development process slowness and complexity (Driver)
                    • Digitalized services (Requirement)
                    • Digitalized services (Requirement)
                    • Efficient customer service (Goal)
                    • Efficient customer service (Goal)
                    • Efficient, Lean and agile development process (Goal)
                    • Encourage to Microservices i.s.o. monoliths (Principle)
                    • Faster time-to-market 25% (Outcome)
                    • Mission
                    • Objective
                    • Reduction of maintenance costs (Goal)
                    • Reduction of maintenance costs (Goal)
                    • Single point of Contact (Requirement)
                    • Single point of Contact (Requirement)
                    • Single point of Contact (Requirement)
                    • Strategy
                    • Technology selections / investements already made (Constraint)
                    • Vision
                  • Business Models
                    • Business Model Canvas
                      • Stakeholder
                      • Stakeholder
                      • Value
                      • Value
                      • Value
                  • Stakeholders
                    • • Chief Security Officer (CSO)
                      • Chief Technology Officer (CTO)
                      • Chief Financial Officer (CFO)
                      • Chief Information Officer (CIO)
                      • Chief Executive Officer (CEO)
                    • Application costs too high (Assessment)
                    • CEO (Stakeholder)
                    • Complaining customers (Assessment)
                    • Customer satisfaction (Driver)
                    • Department managers
                    • Development managers
                    • Employee costs too high (Assessment)
                    • Group Managers
                    • Leaving customers (Assessment)
                    • Operational persons
                    • Profit (Driver)
                    • Reduce employee workload (Goal)
                    • Reduce interaction with customers (Goal)
                    • Reduce maintenance costs (Goal)
                    • Reduce manual work (Goal)
                    • Stakeholder satisfaction (Driver)
                    • Stakeholder1
                    • Stakeholder2
                    • Stakeholder3
                    • Stock value (Driver)
                    • Streamline processes (Goal)
                  • Drivers
                    • Costs
                    • Customer satisfaction
                    • Profit
                    • Sales
                    • Service support
                  • Assesments
                    • High service times
                  • Goals
                    • Constraint1
                    • Goal1
                    • Goal2
                    • Goall3
                    • Principle1
                    • Requirement1
                  • Constraints
                    • Constraint1
                    • Constraint2
                    • Constraint3
                  • Requirements
                    • Requirement1
                    • Requirement2
                    • Requirement3
                  • Risks
                    • Control Measure (Requirement)
                    • Control Objective (Goal)
                    • Risk (Assessment)
                    • Security risk (Assessment)
                    • Threat (Driver)
                • B: Business Architecture
                  • Values
                    • (Value)
                    • Critical Success Factor (CSF) (Value)
                    • Key Performance Indicator (KPI) (Value)
                    • Metric (Value)
                • F: Migration Planning
                  • Viewpoints
                    • Implementation and Migration Viewpoint
                      • Driver1
                      • Goal1
                      • Requirement1
                      • Stakeholder1
                • Architecture Requirements Management
                  • Requirement
                  • Requirement1
                  • Requirement2
              • ArchiMate
                • ArchiMate elements
                  • Assessment
                  • Constraint
                  • Driver
                  • Goal
                  • Meaning
                  • Principle
                  • Requirement
                  • Stakeholder
                  • Value
        • Goal-Driven Approach (GDA) Principles
          • Define a Goals View for each and every development target
          • Every organization, business uinit, development target shall have clear goals defined
          • Every planning and development actions have to be derived from goal(s)
          • Goals drive all the planning and development activities in an organization
          • No actions shall be taken before goals have been clearly defined
        • Lean EA Principles
          • Agile methods shall be trained organization wide
          • All the development cases are to be modeled with similar diagrams and elements - standard notations ArchiMate, BPMN and UML are suggested
          • All the development cases shall be evaluated against the architecture landscape, which has to be available and as real-time as possible
          • Apprceiate your colleagues
          • Architects are assigned in the development projects - no distinct architecture boards nor reviews afterwards.
          • Architecture content is added into the architecture repository during development cases (e.g. projects)
          • Architecture content is managed with appropriate tool with a repository, from which the content can be published
          • Architecture deliverables are created just-in-time - not just-in-case
          • Architecture deliverables / Architectural landscape shall be visualized and made available for the whole organization
          • Architecture deliverables are co-created together with customer representative, customer relationship manager and architect, to share the common understanding.
          • Architecture deliverables shall be simple and easy to understand - for to be shared in the organization
          • Architecture landscape is updated continuously by the architects and other competent personnel
          • Architecture landscape shall contain both as-is and to-be phases - to minimize maintenance work
          • Architecture work is participating in all the development activities - right from the start
          • Architecture work is participating in all the development activities (build or buy) - right from the start.
          • Collaboration between teams and roles is necessary
          • Collegial trust and respect is crucial
          • Customer Perspective thinking shall be guiding all the service development
          • Headphones means "please don't disturb" - in an open space office.
          • Keep the fast pace - avoid analysis paralysis. Often 80% is enough - the rest 20% is waste of time
          • Lean & agile methods shall be trained in the organization
          • Lean competencies must be trained in the organization.
          • Learning by doing - start doing, do it first MVP, then analyse how to continue or stop doing this
          • License to fail - experiment, analyse, learn, fix, pivot
          • Meeting agendas shall be sent in advance, only concerned persons shall be invited, next steps shall be agreed, minutes with action points shall be sent imediately after the meeting.
          • Meetings shall be kept short and well prepared. Meeting objectives shall be clear.
          • Modern web-enabled tools shall be taken into use (e.g. for Backlog and Kanban))
          • Modern web-enabled tools shall be taken into use (e.g. for Backlog and Kanban)
          • Open spaces rather than closed rooms or working areas preferred
          • Overall development operating model, teams and devliverables shall be made visible
          • Risks and security aspects are to be described (modeled) at the same time as the actual modeling of the development case (e.g. project).
          • Service is the primary unit of value creation, design, development and operation
          • Simplicity over all - keep it simple as possible. (Keep It Simple Stupid, KISS)
          • Small meeting rooms shall be available for on-the-fly meetings or loud discussions
          • Small walls, plantings, noice-cancelling headphones etc. preferred
          • Stop talking "architecture", start talking business value
          • The quality of architecture products / deliverables is included in the development activities (e.g. projects)
          • Value add delivery is the most important, from which everything shall be dervied from everything shall be derived from
          • Visualization of overall design, development and operations is important
        • Service-Driven Approach (SDA) Principles
          • A Service delivers the value to the business
          • A Service can be related to a) Business, b) Application, or c) Technology
          • Everything is a Service
          • IT operating model can be organized around the Service concept
          • Service is crucial concept in operational development of an organization
        • Business Models
          • Business Model Canvases
            • Business Model Canvas (BMC) - Example
              • Driver1
              • Goal1
              • Outcome1
              • Stakeholder 1
              • Stakeholder 2
              • Value 1
              • Value 2
              • Value 3
          • Concept Canvas
            • Driver 1
            • Driver 2
            • Goal 1
            • Goal 2
            • Outcome 1
            • Outcome 2
            • Stakeholder 1
            • Value 1
            • Value 2
            • Value 3
            • Value 4
        • Patterns
          • Motivation View
            • Business Owner (Stakeholder)
            • Competitors have new digital services (Assessment)
            • Cost Efficiency (Value)
            • Costs (Driver)
            • Customer (Stakeholder)
            • Customer satisfaction (Driver)
            • Eliminate delays (Goal)
            • Increase Profit (Goal)
            • Increased Market Share 5% (Outcome)
            • Increased Profit 10% (Outcome)
            • Market share is declining (Assessment)
            • New Mobile Apps Shall Run On All Popular Platforms (Principle)
            • New Mobile Services (Requirement)
            • New Services Available 20% (Outcome)
            • Profitability (Driver)
            • Provide new digital services (Goal)
            • Reduce unnecessary costs (Goal)
            • Respond To Customer Needs Quickly (Principle)
            • Revenue is declining (Assessment)
            • Serve Customers Wherever They are (Principle)
            • Services Shall Be Available Via Mobile Devices (Requirement)
            • Time Saving (Value)
            • Time to Market (Driver)
      • Value Streams
        • Value Delivery Chain
          • Customer- and business driven demands as concepts (Value)
          • Customer satisfaction (Value)
          • Services according to customer expectations (Value)
        • Value Delivery Chain (pattern)
          • Customer (Stakeholder)
          • Digital service or product or operating model
          • Outcome
          • Request
          • Value1
          • Value2
          • Value3
      • Trends
        • API Economy
        • Augmented Intelligence
        • Blockchain
        • Design Thinking
        • DevOps
        • Digital Twin of an Organization (DTO)
        • IoT
        • Microservices architecture
        • New Business Model (Assessment)
        • Open Data
        • Robotic Process Automation, RPA
        • Serverless Architecture
    • 3. Architecture Landscape
      • Views
        • Business Analyses
          • Goal Views
            • Eliminate delays (Goal)
            • Mission (Goal)
            • Reduce unnecessary costs (Goal)
            • Reduce unnecessary work efforts (Goal)
            • Strategic Goal 1
            • Strategic Goal 2
            • Strategic Goal 3
            • Vision (Goal)
          • Production Unit - Goals
            • Automation (Goal)
            • CEO (Stakeholder)
            • Competition (Driver)
            • Cost-effectiveness (Driver)
            • Digital e2e process (Requirement)
            • Digitalization (Driver)
            • Digitalized services (Outcome)
            • Reduce costs (Goal)
            • Robotic Process Automation (Outcome)
            • Service automation (Requirement)
            • Shareholder (Stakeholder)
    • C-level managers
    • Capabilities
    • Value Streams
    • Organization
    • Value 1
    • Demand (Requirement)
    • Stakeholder
    • Outcome
    • Value 2
    • Value 3
    • Value 4
    • Risk / Security Threat (Driver)
    • Risk (Assessment)
    • Risk Control Objective (Goal)
    • Security Control Objective (Goal)
    • Information Security Principle
    • Information security Requirement
    • Control Measure (Requirement)
    • Objective 1
    • Objective 2
    • Objective 3
    • Key result 1.2
    • Key result 3.2
    • Key result 1.1
    • Key result 3.1
    • Key result 2.2
    • Key result 2.1
    • Key result 1.3
    • Objective 1
    • Objective 2
    • Objective 3
    • Key result 1.2
    • Key result 3.2
    • Key result 1.1
    • Key result 3.1
    • Key result 2.2
    • Key result 2.1
    • Key result 1.3
    • Demand
    • New & modified service or process (Outcome)
    • Customer
    • Customer Satisfaction (Value)
    • Customer-driven concepts (Value)
    • Customer-driven innovative services (Value)
    • New & modified service or process (Outcome)
    • Customer
    • Customer Satisfaction (Value)
    • Customer-driven concepts (Value)
    • Customer-driven innovative services (Value)
    • Tarve (Demand)
    • Uudet digitaaliset palvelut ja toimintamallit
    • Asiakas (Sidosryhmä)
    • Asiakastyytyväisyys (Arvo)
    • Asiakaslähtöiset konseptit (Arvo)
    • Asiakaslähtöiset inovatiiviset palvelut (Arvo)
    • Data-analyytikko
    • Tietopalvelut Data-scientist
    • Automatisoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä
    • Automatisoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy)
    • Automatisoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy) (copy)
    • Automatisoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy) (copy)
    • Automatiaasoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy) (copy)
    • Automatiaasoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy) (copy) (copy)
    • Outcome
    • Stakeholder
    • Driver
    • Goal
    • Outcome
    • Value
    • Requirement
    • Requirement
    • CEO (Stakeholder)
    • Management Board (Stakeholder)
    • CFO (Stakeholder)
    • Customer satisfaction (Driver)
    • Development process slowness (Driver)
    • Cost-efficiency (Driver)
    • Employee satisfaction (Driver)
    • Customers are moving to competitors ((Assessment)
    • Idea-to-production is inefficient (Assessment)
    • Cost Structure is not competitive (Assessment)
    • Market share is declining (Assessment)
    • Market pressure for service design & innovation (Assessment)
    • Reduce costs (Goal)
    • Improve customer service (Goal)
    • Increase Employee satisfaction (Goal)
    • Speed up development process (Goal)
    • Increase Automation (Goal)
    • Customer satisfaction increased 20% (Outcome)
    • Employee satisfaction increased 20% (Outcome)
    • Cost reduction of 15% (Outcome)
    • Faster development process of 25% (Outcome)
    • Increased automation of 15% (Outcome)
    • Centralized customer service (Requirement)
    • Digitalized services (Requirement)
    • Development Operating Model Change (Requirement)
    • Process Automation (Requirement)
    • Enable Cloudification (Requirement)
    • Cost Structure Improvement (Value)
    • Customer Value (Value)
    • Revenue is declining (Assessment)
    • Costs of aquiring new customers is increasing (Assessment)
    • Market share is declining (Assessment)
    • Market pressure for service design & innovation (Assessment)
    • Competitors are including advanced features in their service models (Assessment)
    • Competitors are providing new digital services (Assessment)
    • Revenue (Driver)
    • Value creation (Driver)
    • Time to Market (Driver)
    • Stakeholder satisfaction (Driver)
    • Service portfolio (Driver)
    • Market pressure for new services (Driver)
    • Market share (Driver)
    • Service quality (Driver)
    • Chief Executive Officer (CEO) (Stakeholder)
    • Chief Financial Officer (CFO) (Stakeholder)
    • Chief Digital Officer (CDO) (Stakeholder)
    • Chief Marketing Officer (CMO) (Stakeholder)
    • Profitability (Driver)
    • Costs (Driver)
    • Customer satisfaction (Driver)
    • Stakeholder A
    • Stakeholder B
    • Stakeholder C
    • Driver 1
    • Driver 2
    • Driver 3
    • Assessment 1
    • Assessment 2
    • Assessment 3
    • Goal 1
    • Goal 2
    • Goal 3
    • Outcome 1
    • Outcome 2
    • Outcome 3
    • Principle 1
    • Constraint 1
    • Requirement 1
    • Requirement 2
    • Requirement 3
    • Value
    • Assessment
    • SWOT analysis
    • Internal Assessment
    • Strengths
    • Strength 1
    • Strength 2
    • Weaknesses
    • Weakness 1
    • Weakness 2
    • External Assessment
    • Opportunities
    • Opportunity 1
    • Opportunity 2
    • Threathts
    • Threath 1
    • Threath 2
    • Stakeholder
    • Assessment
    • Driver
    • Outcome
    • Goal
    • Principle
    • Constraint
    • Requirement
    • Value
    • Ajan säästyminen
    • Lopputulosten laadun paraneminen
    • Läpinäkyvyyden paraneminen
    • Päällekkäisyyksien tunnistamisen helpottuminen
    • Resurssien tehokkaampi hyödyntäminen
    • Toiminnan ymmärtämisen paraneminen
    • Päätöksenteon paraneminen
    • Monimutkaisuuden hallinnan paraneminen
    • Enemmän ja tarkempaa tietoa organisaatiosta
    • Kehittämisen nopeutuminen
    • Kustannustehokkuus
    • Yhteistyön ja kommunikaation paraneminen
    • Kokonaisuuden ymmärtäminen
    • Kokonaisuuden hallinta
    • Kokonaisuuden tehokas kehittäminen
    • Muutosten läpiviennin tehostuminen
    • Asiakastyytyväisyyden paraneminen
    • Työntekijätyytyväisyyden paraneminen
    • Tavoitteellisen kehittämisen paraneminen
    • Yhdenmukaisten käytäntöjen noudattamisen paraneminen
    • Tiedon laadun paraneminen
    • Tiedon hyödyntämisen paraneminen
    • Investointien hallinnan paraneminen
    • Arvon tuottamisen mittamisen paraneminen
    • Toiminnan mittaamisen paraneminen
    • Information Security Goal
    • Security Goal
    • Risk Management Goal
    • WHY (Value)
    • Visualization
    • Collaboration
    • Collegial trust and respect is crucial
    • Appreciate your colleagues
    • Less is More
    • Keep It Simple, Stupid (KISS)
    • All the development targets shall be visualized
    • Architecture content is managed with appropriate tool with a centralized repository
    • Architecture quality is built-in into collaborative working
    • Just in time, just enough architecture
    • Architects are co-operating with design & development
    • Architecture shall be created just enough
    • Small meeting rooms shall be available for on-the-fly meetings or loud discussions
    • Small walls, plantings, noice-cancelling headphones etc. preferred
    • Headphones means "please don't disturb" - in an open space office
    • Open spaces rather than closed rooms preferred - for open communication
    • Seeing is believing - common methods, backlogs, Kanbans etc. made visible
    • Inform continuously, make information visible via electronic tools, screens etc.
    • Meeting minutes with action points shall be provided right after the meeting
    • Only persons with contribution to the topic of the meeting shall be invited
    • Meetings shall be scheduled with short switching time between them
    • Meeting agenda shall be sent in advance
    • Meetings shall be kept short and well prepared
    • Meeting objectives and the purpose of the meeting shall be clearly defined
    • Customer Value creation
    • License to fail - experiment, analyse, learn, fix, pivot
    • Learning by doing - do the first MVP, then analyse how to continue or stop doing this
    • More Action, Less Talk (MALT)
    • Break the silos
    • CEO (Stakeholder)
    • CFO (Stakeholder)
    • Customer satisfaction (Driver)
    • Cost reduction (Driver)
    • Development process slowness and complexity (Driver)
    • Efficient customer service (Goal)
    • Reduction of maintenance costs (Goal)
    • Efficient, Lean and agile development process (Goal)
    • Automatization (Goal)
    • Customer satisfaction increased 20% (Outcome)
    • Cost reduction of 15% (Outcome)
    • Faster time-to-market of 25% (Outcome)
    • Increased automation of 15% (Outcome)
    • Single point of Contact (Requirement)
    • Digitalized services (Requirement)
    • Cloud services (Requirement)
    • Changed operating model (Requirement)
    • Process Automation (Requirement)
    • Customer satisfaction (Value)
    • Meeting duration 45 min (not full hours)
    • Goal-orientation
    • Make things easy
    • Simplification
    • Flow
    • Continuous improvement
    • Asiakasarvon luonti
    • Tavoitteellisuus
    • Visualisointi
    • Yhteistyö
    • Yksinkertaistaminen
    • Arkkitehtuuria vain tarpeeseen ja vain riittävästi
    • Virtaus
    • Jatkuva parantaminen
  • • 1. Management
      • Principles
        • Guidelines
          • Meta-model
            • Gap
            • Plateau1
            • Work Package
          • Development Methods
            • TOGAF ADM
              • TOGAF ADM
                • A: Architecture Vision
                  • Gaps
                    • Gap1
                    • Gap2
                    • Gap3
                • E: Opportunities & Solutions
                  • Gaps
                    • Gap 1
                    • Gap 2
                    • Gap 3
                  • Work packages
                    • WorkPackage 1
                    • WorkPackage 2
                    • WorkPackage 3
                  • Deliverables
                    • Deliverable1
                    • Deliverable2
                    • Deliverable3
                  • Transitions / Phases
                    • Transition 1 (Plateau)
                    • Transition 2 (Plateau)
                    • Transition 3 (Plateau)
                • F: Migration Planning
                  • Roadmap
                    • WorkPackage1
                    • WorkPackage2
                  • Viewpoints
                    • Implementation and Migration Viewpoint
                      • Baseline (Plateau)
                      • Gap1
                      • Program (WorkPackage)
                      • Project A (WorkPackage)
                      • Project B (WorkPackage)
                      • Project B Release 1 (Deliverable)
                      • Project B Release 2 (Deliverable)
                      • Target (Plateau)
                      • Transition 1 (Plateau)
              • ArchiMate
                • ArchiMate elements
                  • Deliverable
                  • Gap
                  • Plateau
                  • WorkPackage
        • Examples
          • Maturity Model
            • Level 1 - Intilial
            • Level 2 - Managed
            • Level 3 - Defined
            • Level 4 - Strategically Executed
            • Level 5 - Fully Integrated
    • 2. Operational Development
      • Development Portfolio
        • Work Packages
          • Project A
          • Project B
          • Project C
          • Project D
      • Roadmaps
        • WorkPackage1
        • WorkPackage2
        • WorkPackage3
    • 3. Architecture Landscape
      • Views
        • Implementation Views
          • Work Packages
            • WorkPackage1
            • WorkPackage2
            • WorkPackage3
          • Transition Architectures (Plateaus)
            • Plateau1
            • Plateau2
            • Plateau3
    • Project A Release 1 (Deliverable)
    • <<EA element>>
    • 2019/Q1 (Plateau)
    • 2019/Q2 (Plateau)
    • 2019/Q3 (Plateau)
    • 2019/Q4 (Plateau)
    • Cultural Change (Gap)
    • Operating Model Change (Gap)
    • Production & Service Mgmt Integration (Gap)
    • Change Program (Work Package)
    • Scrum training (Work Package)
    • Roadmap (Deliverable)
    • Program Planning (Work Package)
    • Agile training plan (Deliverable)
    • ArchiMate training plan (Deliverable)
    • ArchiMate 3 training (Work Package)
    • Operating Model Change (Work Package)
    • EA function re-organization (Work Package)
    • Demand Mgmt Team establishment (Work Package)
    • Demand Mgmt practicing (Work Package)
    • Tool selections (Work Package)
    • Tool integration plan (Deliverable)
    • Agile Development Integration (Work Package)
    • Service Mgmt Integration (Work Package)
    • Program Approved (Implementation Event)
    • Program Plan (Deliverable)
    • Program Completed (Implementation Event)
    • Transition Architecture 1
    • Transition Architecture 2
    • Transition Architecture 3
    • Gap 2
    • To-Be Architecture
    • As-Is Architecture
    • Program A (Work Package)
    • Project 1 (Work Package)
    • Project 3 (Work Package)
    • Project 2 (Work Package)
    • Deliverable 2
    • Deliverable 3
    • Gap 1
    • Deliverable 1
    • Work Package (Project/Product)
    • Plateau (Phase)
    • Deliverable (Build, release)
    • Gap
  • • 1. Management
      • Mission, vision, values
        • Organization's Core Values
      • Strategy Views
        • Strategic Value Map
          • Financial Perspective
          • Customer Value Proposition
          • Internal Perspective
          • Learning and Growth Perspective
      • Governance Models
        • Lean EA Governance Model
          • Development
          • Design
          • Operations
      • Principles
        • Guidelines
          • Meta-model
            • Change
            • Behavior and structure - WHAT
            • Motivation - WHY
            • Strategy - HOW
          • Simplified ArchiMate Meta-model
            • Passive Structure
            • Behavior
            • Active Structure
          • Development Methods
            • Goal-Driven Approach (GDA)
              • Strategy- or customer driven case?
              • Strategy to Portfolio
              • Idea to Portfolio
            • LEAD (Lean EA Development)
              • Motivation - WHY - The Goald-Driven Approach (GDA)
              • Strategy and Business Model - HOW
              • Behavior and Structure - WHAT - the Operating Model, Service-Driven Approach (SDA)
              • Change / Implementation
              • the Business Model
            • Architectural Thinking approach
              • Grouping
            • SIPOC
              • Input
              • Supplier
              • Process
              • Output
              • Customer
            • TOGAF ADM
              • TOGAF ADM
                • A: Architecture Vision
                  • Business Strategy
                    • Requirements
                    • Strategies (Course of Actions)
                    • Stakeholders
                    • Drivers
                    • Goals
                    • Outcomes
                    • Capabilities
                • B: Business Architecture
                  • Locations
                    • Location1
                    • Location2
                    • Location3
                • C: Application Architecture
                  • Application Architecture
                    • Application Interfaces
                      • App2app Interfaces (API)
                      • Graphical User Interfaces (GUI)
              • ArchiMate
                • ArchiMate Overview
                  • Location
                • ArchiMate elements
                  • Location
                  • Grouping
                • Layered Approach
        • Lean EA Principles
          • Open-plan Office Principles
          • Common Lean Principles & Practices
          • Architecture work
          • Meeting Principles
        • Business Models
          • Business Model Canvases
            • Business Model Canvas (BMC) - Example
              • Key Partnerships
              • Customer Segments
              • Customer Relationships
              • Channels
              • Value Propositions
              • Key Activities
              • Key Resources
              • Cost Structure
              • Revenue Streams
          • Concept Canvas
            • Value Propositions (Motivation) Problem & Solution & Metrics
            • Customer Segments
            • Channels
            • Key Activities
            • Cost Structure
            • Revenue Streams
            • Customer Relationships
            • Key Partnerships
            • Key Resources
      • Value Streams
        • Value Delivery Chain
          • Development
          • Operations
          • Design
          • Supporting
          • Management
    • 2. Operational Development
      • Development Portfolio
        • Operation
        • Design
        • Development
    • 3. Architecture Landscape
      • Maps
        • Business Processes
          • • IsOK?
        • Business Concepts
          • Service - Conceptual Model
            • Business Roles
        • Applications
          • Business Unit 1
          • Business Unit 2
      • Views
        • Business Analyses
          • Production Unit - Goals
            • Stakeholders
            • Drivers for Change
            • Goals
            • Outcomes
            • Requirements
        • Process Cooperations
          • Idea to Production Process
            • Design
            • • • Stop
            • Ready
        • Overviews
          • Value Stream View
            • Capability Group A
            • Capability Group B
            • Capability Group C
          • Customer Views
            • Service Blueprints
              • Evidence
              • Customer Actions
              • On-stage / Front-stage Actions
              • Back-stage Actions
              • Support Processes
              • Support Systems
    • Stakeholders
    • Business related
    • IT related
    • Junction
    • Junction
    • Junction
    • Junction
    • Behavioral Factors (Quality Factors, product or service etc. related factors)
    • Structural Factors (Human Factors, Organizational Factors etc.)
    • Stakeholder examples
    • Capability Area 1
    • Capability Area 2
    • Capability Area 3
    • Security aspect (ISO 27001)
    • Process
    • Input
    • Supplier
    • Customer
    • Output
    • Process
    • Junction
    • Actors
    • Applications
    • Objectives
    • Key Results
    • Objectives
    • Key Results
    • Actions
    • SaaS
    • PaaS
    • IaaS
    • BPaaS
    • SaaS
    • PaaS
    • IaaS
    • BPaaS
    • Design
    • Development
    • Operations
    • Supporting
    • Management
    • Design
    • Development
    • Operations
    • Ideointi (kyvykkyysryhmä)
    • Kehittäminen (kyvykkyysryhmä)
    • Palvelutuotanto (kyvykkyysryhmä)
    • Tukikyvykkyydet
    • Johtaminen (kyvykkyysryhmä)
    • Grouping
    • Application X
    • Junction
    • Junction
    • Group of app services 2
    • Group of app services 1
    • Business Area A
    • Business area B
    • Application Group A
    • Stakeholders
    • Drivers
    • Assesments
    • Goals
    • Outcomes
    • Requirements
    • Course of Actions
    • Capabilities
    • Resources
    • Assesments of the Drivers
    • Drivers for Change
    • Stakeholders of Organization
    • Stakeholders
    • Drivers
    • Assesments
    • Goals
    • Outcomes
    • Principles
    • Constraints
    • Requirements
    • Core element(s)
    • Infrastructure / Platforms
    • Technology- and Infrastructure Services
    • Applications and Data
    • Application Services
    • Processes and Internal Roles and Actors
    • Business Services
    • External Roles and Actors
    • Goals View (Motivation)
    • WHY?
    • WHAT?
    • Strategy View
    • Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW?
    • Business Layer
    • Application Layer
    • Technology Layer
    • Implementation View - WHEN, BY WHAT?
    • Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW?
    • Business Layer
    • Application Layer
    • Technology Layer
    • Active Structure
    • Behavior
    • Passive Structure
    • Kokonaisarkkitehtuurin arvolupaukset
    • Junction
    • Junction
    • Junction
    • Junction
    • Stakeholders
    • Drivers
    • Strategic Goals
    • Outcomes / Metrics
    • Requirements
    • Strategic Actions (Course of Actions)
    • Capabilities
    • Map
    • View
    • Workplace & Communication Principles
    • Meeting Principles
    • Architecture Work Principles
    • Lean Practising Principles
    • Common Lean & Agile Enterprise Development Principles
  • • DataObject 1 (Application Component 1 - Application Component 2)
    • DataObject 2 (Application Component 2 - Application Component 1)
    • DataObject 2 (Application Component 2 - Application Component 3)
    • DataObject 1 (Application Component 1 - Application Component 3)
    • (Device1 - Communication Network 1)
    • (Communication Network 1 - Communication Network 2)
    • (Communication Network 2 - Communication Network 3)
    • (Device2 - Communication Network 2)
    • realization (Application Component 1 - Application Service 2)
    • realization (Application Component 1 - Application Service 1)
    • realization (Application Component 3 - Application Service 3)
    • (Business Process 3 - Business Process 3.1)
    • (Business Process 3 - Business Process 3.2)
    • (Business Process 3 - Business Process 3.3)
    • (Business Process 3.1 - Business Process 3.2)
    • (Business Process 3.2 - IsOK?)
    • [yes] (IsOK? - Business Process 3.3)
    • [no] (IsOK? - Business Event 2)
    • (Business Event 1 [Trigger] - Business Process 3.1)
    • (Business Process 3.2 - Business Process 3.3)
    • serving (Application Service 1 - Business Process 3.1)
    • serving (Application Service 2 - Business Process 3.2)
    • serving (Application Service 3 - Business Process 3.3)
    • realization (Business Process 3 - Business Service 3)
    • assignment (Business Actor 1 - Business Role Customer)
    • serving (Business Service 3 - Business Role Customer)
    • assignment (Business Actor 3 - Business Process 3)
    • serving (Technology Service 1 - Application Component 1)
    • serving (Technology Service 3 - Application Component 3)
    • realization (Node1 - Technology Service 1)
    • (Node1 - Device1)
    • (Node1 - System Software 1)
    • assignment (Device1 - System Software 1)
    • (Goal 3 - Goal4)
    • (Goal 3 - Goal5)
    • influence (Operations - Digital service or product or operating model)
    • (Invoice - Customer)
    • (Define Customer(s) - Define Business Service(s))
    • (Define Business Service(s) - Define Business Process(es) and/or -Functions)
    • (Define Business Process(es) and/or -Functions - Define Application Service(s))
    • (BusinessProcess1 - BusinessProcess2)
    • (BusinessProcess2 - BusinessProcess3)
    • (Define Application(s) - Define Technology Service(s))
    • (Define Technology Service(s) - Define Platform(s) & Technologie(s))
    • (Trigger for Change - Define the Goals for the Change - the WHY)
    • (Technolgy (System Software) - Technology Service)
    • (Define Drivers & assesments - Define Goals)
    • serving (Technology Service - Application)
    • realization (Application - Application Service)
    • serving (Application Service - Business Process)
    • realization (Business Process - Business Service)
    • serving (Business Service - BusinessRole1)
    • (Program (WorkPackage) - Project B (WorkPackage))
    • (Transition 1 (Plateau) - Gap1)
    • (Goal1 - Driver1)
    • (Driver1 - Stakeholder1)
    • (Baseline (Plateau) - Transition 1 (Plateau))
    • (Prioritize the Migration Projects through the Conduct of a Cost/Benefit Assessment and Risk Validation - Confirm Architecture Roadmap and Update Architecture Definition Document)
    • (Generate the Implementation and Migration Plan - Complete the Architecture Development Cycle and Document Lessons Learned)
    • (Estimate Resource Requirements, Project Timings, and Availability/Delivery Vehicle - Prioritize the Migration Projects through the Conduct of a Cost/Benefit Assessment and Risk Validation)
    • (Confirm Management Framework Interactions for the Implementation and Migration Plan - Assign a Business Value to Each Work Package)
    • (Assign a Business Value to Each Work Package - Estimate Resource Requirements, Project Timings, and Availability/Delivery Vehicle)
    • (Confirm Architecture Roadmap and Update Architecture Definition Document - Generate the Implementation and Migration Plan)
    • (Identify and Group Major Work Packages - Identify Transition Architectures)
    • (Identify Transition Architectures - Create the Architecture Roadmap & Implementation and Migration Plan)
    • (Review and Consolidate Gap Analysis Results from Phases B to D - Review Consolidated Requirements Across Related Business Functions)
    • (Review Consolidated Requirements Across Related Business Functions - Consolidate and Reconcile Interoperability Requirements)
    • (Refine and Validate Dependencies - Conirm Readiness and Risk for Business Transformation)
    • (Formulate Implementation and Migration Strategy - Identify and Group Major Work Packages)
    • (Determine/Conirm Key Corporate Change Attributes - Determine Business Constraints for Implementation)
    • (Determine Business Constraints for Implementation - Review and Consolidate Gap Analysis Results from Phases B to D)
    • (Plan the organizational change - Determine projects to implement changes (business capabilities))
    • (Perform gap-analysis - Determine projects to implement changes (business capabilities))
    • (Model desired future target (to-be) architecture - Perform gap-analysis)
    • (Model goals, principles, requirements and constraints - Model desired future target (to-be) architecture)
    • (Model drivers and stakeholders - Model goals, principles, requirements and constraints)
    • (Model the current (as-is) baseline architecture - Model drivers and stakeholders)
    • (Strategy process - Determine internal learning and growth objectives)
    • (Strategy process - Determine internal processes objectives)
    • (Strategy process - Determine customer objectives)
    • (Strategy process - Determine objectives for the chosen strategy)
    • (Strategy process - Determine financial objectives)
    • (Strategy process - Choose a strategy)
    • (Strategy process - Strategy implementation)
    • (Determine objectives for the chosen strategy - Determine financial objectives)
    • (Determine internal processes objectives - Determine internal learning and growth objectives)
    • (Determine financial objectives - Determine customer objectives)
    • (Determine customer objectives - Determine internal processes objectives)
    • (Choose a strategy - Determine objectives for the chosen strategy)
    • (Self-service (Application Service) - Digitalized services (Requirement))
    • (SPOC (Business Service) - Single point of Contact (Requirement))
    • (Mission (Goal) - Vision (Goal))
    • (Vision (Goal) - Strategic Goal 1)
    • (Management Board - Strategy and Goal Management)
    • composition (Application Component - Application Interface)
    • assignment (Application Interface - Application Service)
    • assignment (Business Interface - Business Service)
    • realization (Application Process - Application Service)
    • (Vision (Goal) - Strategic Goal 2)
    • (Vision (Goal) - Strategic Goal 3)
    • (Productivity (Value) - Long-term Shareholder Value)
    • (Cost Structure Improvement (Value) - Productivity (Value))
    • (Enhance Customer Value (Value) - Growth (Value))
    • (Expand Revenue Opportunities (Value) - Growth (Value))
    • (Increase Asset Utilization (Value) - Productivity (Value))
    • (Growth (Value) - Long-term Shareholder Value)
    • (Idea Portfolio Management - Portfolio Mangement)
    • Data Object 2.1 (Application Component 2 - Application Component 5)
    • Data Object 4.1 (Application Component 4 - Application Component 3)
    • Data Object 4.2 (Application Component 4 - Application Component 5)
    • (Value Chain - Value Stream)
    • (Value Stream - Capability)
    • (Capability Model - Capability)
    • realization (Resource Planning Application - Resource mgmt)
    • (Resource Planning Application - Reporting)
    • serving (Resource mgmt - Production planning)
    • (Reporting - Production manager)
    • Order data (Resource Planning Application - Accounting Application)
    • Product data (Warehouse Application - Resource Planning Application)
    • (BusinessProcess3 - BusinessProcess4)
    • (BusinessActor1 - BusinessEvent1)
    • (BusinessEvent1 - BusinessProcess1)
    • (BusinessProcess1 - BusinessObject4)
    • Employee data (HR Application - Resource Planning Application)
    • (New Business Model (Assessment) - Blockchain)
    • (Application Component 1 - Application Component 1.1)
    • (Application Component 1 - Application Component 1.2)
    • (Application Component 1 - Application Component 1.3)
    • (PaaS (Infrastructure Service) - Cloud services (Requirement))
    • (IaaS (Infrastructure Service) - Cloud services (Requirement))
    • (eCommerce system (Application Component) - Digitalized services (Requirement))
    • (Technology selections / investements already made (Constraint) - Reduction of maintenance costs (Goal))
    • (Technology / sw (System Software) - "best of breed" technologes & products / fit for purpose (Requirement))
    • (Technology / sw (System Software) - Technology selections / investements already made (Constraint))
    • (Vision - Strategy)
    • (Single point of Contact (Requirement) - Efficient customer service (Goal))
    • (Strategy - Objective)
    • (Mission - Vision)
    • (Encourage to Microservices i.s.o. monoliths (Principle) - Reduction of maintenance costs (Goal))
    • (Digitalized services (Requirement) - Efficient customer service (Goal))
    • (Efficient customer service (Goal) - Customer satisfaction (Driver))
    • (Reduction of maintenance costs (Goal) - Cost reduction (Driver))
    • (Cloud services (Requirement) - Reduction of maintenance costs (Goal))
    • (Customer satisfaction (Driver) - CEO (Stakeholder))
    • (Cost reduction (Driver) - CEO (Stakeholder))
    • ("best of breed" technologes & products / fit for purpose (Requirement) - Reduction of maintenance costs (Goal))
    • ("best of breed" technologes & products / fit for purpose (Requirement) - Encourage to Microservices i.s.o. monoliths (Principle))
    • (Identify the Business Transformation Risks & Mitigation Activities - Develop Statement of Architecture Work; Secure Approval)
    • (Identify stakeholders, concerns, and business requirements - Confirm and elaborate business goals, business drivers and constraints)
    • (Evaluate business capabilities - Assess readiness for business transformation)
    • (Establish the architecture project - Identify stakeholders, concerns, and business requirements)
    • (Customer Service (Capability) - Single point of Contact (Requirement))
    • (Single point of Contact (Requirement) - Customer satisfaction increased 20% (Outcome))
    • (Develop Architecture Vision - Define the Target Architecture Value Propositions and KPIs)
    • (Define the Target Architecture Value Propositions and KPIs - Identify the Business Transformation Risks & Mitigation Activities)
    • (Define scope - Confirm and Elaborate Architecture Principles, including Business Principles)
    • (Confirm and elaborate business goals, business drivers and constraints - Evaluate business capabilities)
    • (Confirm and Elaborate Architecture Principles, including Business Principles - Develop Architecture Vision)
    • (Assess readiness for business transformation - Define scope)
    • (Other EA stakeholders - EA review board)
    • (Executive Board - EA steering commitee)
    • (EA steering commitee - Executive Board)
    • (EA steering commitee - EA program managament office)
    • (EA review board - Other EA stakeholders)
    • (EA review board - EA program managament office)
    • (EA program managament office - EA review board)
    • (EA program managament office - EA core architecture team)
    • (EA program managament office - EA steering commitee)
    • (EA core architecture team - Domain architecture team)
    • (EA core architecture team - EA program managament office)
    • (Domain architecture team - EA core architecture team)
    • (Domain Architect - Implementation Project(s))
    • (Domain Architect - Implementation projects)
    • (Enterprise Architect - Domain Architect)
    • (Chief Architect - Enterprise Architect)
    • (Service Management - Operational system)
    • (Service Management - ITIL)
    • (Service Management - Service Manager)
    • (Service Management - Program Management Office (PMO))
    • (Program Management Office (PMO) - Service Management)
    • (Program Management Office (PMO) - Program Manager)
    • (Program Management Office (PMO) - MSP)
    • (Program Management Office (PMO) - Implementation Project(s))
    • (Program Management Office (PMO) - Architecture Board)
    • (Program Management Office (PMO) - Implementation projects)
    • (Organization (Business) - Architecture Board)
    • (Organization (Business) - CxO)
    • (Organization (Business) - COBIT)
    • (Implementation Project(s) - PRINCE2)
    • (Implementation Project(s) - System Architect)
    • (Implementation Project(s) - Project Manager)
    • (Architecture Board - Chief Architect)
    • (Architecture Board - Enterprise Architect)
    • (Architecture Board - Chief Architect)
    • (Architecture Board - TOGAF)
    • (Architecture Board - Program Management Office (PMO))
    • (Architecture Board - Domain Architect)
    • (Architecture Board - Enterprise Architect)
    • (Implementation projects - Domain Architect)
    • (Implementation projects - Operational system)
    • (Tailor TOGAF and, if any, Other Selected Architecture Framework(s) - Implement Architecture Tools)
    • (Scope the Enterprise Organizations Impacted - Confirm Governance & Support Frameworks)
    • (Identify and Establish Architecture Principles - Tailor TOGAF and, if any, Other Selected Architecture Framework(s))
    • (Define and Establish Enterprise Architecture Team & Organization - Identify and Establish Architecture Principles)
    • (Confirm Governance & Support Frameworks - Define and Establish Enterprise Architecture Team & Organization)
    • (Customer satisfaction (Driver) - Eliminate delays (Goal))
    • (Customer (Stakeholder) - Customer satisfaction (Driver))
    • (Business Owner (Stakeholder) - Time to Market (Driver))
    • (Business Owner (Stakeholder) - Profitability (Driver))
    • (Business Owner (Stakeholder) - Costs (Driver))
    • (Define Stakeholders - Define Drivers & assesments)
    • (Time to Market (Driver) - Competitors have new digital services (Assessment))
    • (Costs (Driver) - Revenue is declining (Assessment))
    • (Profitability (Driver) - Market share is declining (Assessment))
    • (Revenue is declining (Assessment) - Increase Profit (Goal))
    • (Design - Development)
    • (Development - Operation)
    • (Revenue is declining (Assessment) - Reduce unnecessary costs (Goal))
    • (Competitors have new digital services (Assessment) - Provide new digital services (Goal))
    • (New Services Available 20% (Outcome) - Provide new digital services (Goal))
    • (Increased Market Share 5% (Outcome) - Increase Profit (Goal))
    • (Increased Profit 10% (Outcome) - Increase Profit (Goal))
    • (Increased Profit 10% (Outcome) - Reduce unnecessary costs (Goal))
    • (Respond To Customer Needs Quickly (Principle) - Eliminate delays (Goal))
    • (Serve Customers Wherever They are (Principle) - Eliminate delays (Goal))
    • (Serve Customers Wherever They are (Principle) - New Services Available 20% (Outcome))
    • (Services Shall Be Available Via Mobile Devices (Requirement) - Respond To Customer Needs Quickly (Principle))
    • (Services Shall Be Available Via Mobile Devices (Requirement) - Serve Customers Wherever They are (Principle))
    • (New Mobile Services (Requirement) - New Services Available 20% (Outcome))
    • (New Mobile Services (Requirement) - Increased Market Share 5% (Outcome))
    • (New Mobile Services (Requirement) - Increased Profit 10% (Outcome))
    • (New Mobile Services (Requirement) - Serve Customers Wherever They are (Principle))
    • (New Mobile Apps Shall Run On All Popular Platforms (Principle) - Increased Profit 10% (Outcome))
    • (Customer Order - Order Line)
    • (Customer - Invoice)
    • (Finance & Assets - Supporting Function)
    • (Sourcing & Vendor - Supporting Function)
    • (Intelligence & Reporting - Supporting Function)
    • (Resource & Project - Supporting Function)
    • (Governance, Risk & Compliance (GRC) - Supporting Function)
    • (Investement Portfolio Management - Portfolio Mangement)
    • (Project Portfolio Management - Portfolio Mangement)
    • (Development Portfolio Management - Portfolio Mangement)
    • (Application Portfolio Management - Portfolio Mangement)
    • (Service Portfolio Management - Portfolio Mangement)
    • Data Object 1.1 (Application Component 1 - Application Component 2)
    • Data Object 2.1 (Application Component 2 - Application Component 1)
    • Data Object 2.1 (Application Component 2 - Application Component 4)
    • influence (Operations - Outcome)
    • influence (Design - Value1)
    • influence (Development - Value2)
    • influence (Operations - Value3)
    • (Customer Relationship Management - Demand Management)
    • (Experimental Development - Demand Management)
    • (Customer Relationship Team - Design)
    • (Architecture Team - Development)
    • (Architecture Team - Design)
    • association (Request - Design)
    • (CDO Office - Design)
    • (Procurement - Procurement)
    • (CDO Office - Digital Development)
    • (Project Management Office, PMO - Development)
    • (Demand Managament (virtual team) - Design)
    • (Experimental Lab Team - Experimental Development)
    • (Business Unit - Customer Relationship Management)
    • (Operations Management Team - Operations)
    • (Service Management Team - Operations)
    • (IT Service Provider - ITIL Processes)
    • (Customer Relationship Management - )
    • (Customer Relationship Management - )
    • (Management Board - Strategic Goal)
    • ( - Idea Dialog)
    • (Idea Dialog - )
    • ( - Demand Management)
    • (Demand Management - )
    • ( - Enterprise Architecture Mgmt)
    • ( - Project Management)
    • (Application Component 1.1 - Application Service 1.1)
    • (Application Component 1.2 - Application Service 1.2)
    • (Application Component 1.2 - Application Service 1.3)
    • (Application Component 1.3 - Application Component 1.2)
    • (Idea to Production Value Stream - Design)
    • (Idea to Production Value Stream - Development)
    • (Idea to Production Value Stream - Operations)
    • (Strategic Goal - )
    • (Business Demand - Customer Relationship Management)
    • (Law, Regulation - )
    • (Demand - Backlog Item)
    • create (Strategy Planning - Strategy)
    • (Finance - Development Portfolio Management)
    • (Workforce Management - Development Portfolio Management)
    • assignment (Application Component - Application Process)
    • (Idea - Backlog Item)
    • create (Business Planning - Business Model)
    • (Strategy Planning - Business Planning)
    • (Development Portfolio Management - Finance)
    • (Service Request - Service Request Management)
    • (Incident - Incident Management)
    • (Development Portfolio Management - Workforce Management)
    • (Project Management - Requirements Management)
    • (Project Management - Service Design Engineering)
    • (Project Management - Service Implementation & Unit Testing)
    • (Strategy and Goal Management - Enterprise Architecture Management)
    • (Strategy and Goal Management - Strategic Goal)
    • (Regulation - Backlog Item)
    • (Strategic Goal - Backlog Item)
    • (Strategy - Strategic Goal)
    • create (Enterprise Architecture Management - Enterprise Architecture Landscape)
    • (Strategic Goal - Enterprise Architecture Landscape)
    • (Enterprise Architecture Landscape - Business Landscape)
    • (Enterprise Architecture Landscape - Application Landscape)
    • (Enterprise Architecture Landscape - Technology Landscape)
    • (Architecture Team - Enterprise Architecture Management)
    • serving (Application Service - Business Process)
    • assignment (Production Unit - Production)
    • realization (Production - Production Service)
    • (BusinessActor5 - BusinessObject4)
    • create (Strategy and Goal Management - Strategic Goal)
    • (Management Board - Chief Executive Officer (CEO))
    • (Management Board - Chief Information Officer (CIO))
    • (Management Board - Chief Digital Officer (CDO))
    • (Management Board - Chief Technology Officer (CTO))
    • (Management Board - Chief Financial Officer (CFO))
    • (Demand Management - Backlog Item)
    • (Enterprise Architecture Management - Demand Management)
    • (Conceptual Service - Service)
    • (Logical Service - Service)
    • (Released Service - Service)
    • (Desired Service - Service)
    • (Realized Service - Service)
    • (Development Portfolio Management - Procurement)
    • (Development Portfolio Management - Change Management)
    • (Development Portfolio Management - Project Management)
    • (Customer Relationship Management - Demand Management)
    • (Demand Management - Development Portfolio Management)
    • (Development Portfolio Management - Experimental Development)
    • (Project Management - Service Test Management)
    • (Project Management - Release & Deployment Management)
    • (Project Management - Defect Management)
    • (Incident Management - Problem Management)
    • (Problem Management - Defect Management)
    • (Service Configuration Management - Incident Management)
    • (Service Configuration Management - Problem Management)
    • (Service Configuration Management - Change Management)
    • (Service Configuration Management - Event Management)
    • (Event Management - Incident Management)
    • (Service Measurement & Reporting - IT Operations Management)
    • (Service Measurement & Reporting - Event Management)
    • (Service Measurement & Reporting - Service Level Management)
    • (Service Measurement & Reporting - Access Management)
    • (Service Measurement & Reporting - Security Management)
    • (Service Measurement & Reporting - (IT Service) Performance Management)
    • (Service Measurement & Reporting - Capacity Management)
    • (Service Measurement & Reporting - Availability Management)
    • (Service Level Management - Continuous Service Improvement)
    • (Access Management - Continuous Service Improvement)
    • realization (Business Process - Business Service)
    • assignment (Business Role - Business Process)
    • serving (Production Service - Customer)
    • access (Business Process - Business Object)
    • assignment (Technology Interface - Technology Service)
    • serving (Technology Service - Application Process)
    • assignment (Node - Technology Process)
    • composition (Node - Technology Interface)
    • realization (Artifact - Data Object)
    • access (Technology Process - Artifact)
    • realization (Technology Process - Technology Service)
    • serving (Application Interface - Business Role)
    • serving (Technology Interface - Application Component)
    • (Release & Deployment Management - IT Operations Management)
    • (Service Request Management - Change Management)
    • (Supporting Functions - Idea to Production Value Stream)
    • (Idea to Production Value Stream - Supporting Functions)
    • (Service Consumer - Business Actor)
    • (Service Organizer - Service Provider)
    • (Service Producer - Service Provider)
    • (Service Realizer - Service Provider)
    • (Service Consumer - Service)
    • (IT Service - Service)
    • (IT Service - Technology Service)
    • (IT Service - Application Service)
    • (IT Service - Business Service)
    • (Domain - Service)
    • (Domain - Organization Unit)
    • (Domain - Transformation Plan / Digitalization Plan)
    • (Organization Unit - Service)
    • (Transformation Plan / Digitalization Plan - Service)
    • (Transformation Plan / Digitalization Plan - Organization Unit)
    • (Security Management - Continuous Service Improvement)
    • ((IT Service) Performance Management - Continuous Service Improvement)
    • (Capacity Management - Continuous Service Improvement)
    • (Availability Management - Continuous Service Improvement)
    • (Change Management - Service Request Management)
    • (Procurement - Service Asset Management)
    • (Service Asset Management - Procurement)
    • (Production planner - Production planning)
    • (Service Provider - Business Actor)
    • assignment (Business Actor - Business Role)
    • composition (Business Role - Business Interface)
    • realization (Data Object - Business Object)
    • access (Application Process - Data Object)
    • (Service Provider - Service)
    • (Service Product - Service)
    • (Business Service - Service)
    • (Application Service - Service)
    • (Technology Service - Service)
    • (Infrastructure service - Artifact)
    • (Infrastructure service - Application function)
    • (Infrastructure function - Infrastructure service)
    • (Infrastructure function - Artifact)
    • (Business interaction - Business process)
    • flow (Production planning - Processing)
    • flow (Processing - Packaging)
    • flow (Packaging - Delivering)
    • triggering (Customer Order - Production)
    • flow (Customer - Customer Order)
    • assignment (Delivery Partner - Delivering)
    • triggering (Delivering - Notification)
    • triggering (Notification - Customer)
    • composition (<< Delivery System >> - Delivery Interface (API))
    • (Delivery Interface (API) - Warehouse Application)
    • (Business interaction - Business service)
    • (Business interaction - Business service)
    • (Business interaction - Business event)
    • (Business interaction - Business function)
    • (Business interaction - Business object)
    • ( - Digital Development)
    • ( - Procurement)
    • ( - Operations)
    • (Enterprise Architecture Mgmt - )
    • (Project Management - )
    • (Digital Development - )
    • (Procurement - )
    • ( - Procurement)
    • ( - )
    • (Design - Development Backlog)
    • (Development - Development Backlog)
    • (Design - Architecture Landscape)
    • (Development - Architecture Landscape)
    • (Strategic Goal - Idea to Production Value Stream)
    • (Business Demand - Idea to Production Value Stream)
    • (Law, Regulation - Idea to Production Value Stream)
    • (Idea to Production Value Stream - Value)
    • (Define the Behavior and Structure - the WHAT - Service)
    • (Define the Goals for the Change - the WHY - Goals View diagram)
    • (Define the Behavior and Structure - the WHAT - Layered View diagram)
    • (CIO - Management Board)
    • (Management Board - Portfolio Management Board)
    • (Portfolio Management Board - Demand Managament (virtual team))
    • (Portfolio Management Board - Architecture Team)
    • (Portfolio Management Board - Project Management Office, PMO)
    • (Portfolio Management Board - CDO Office)
    • (Portfolio Management Board - Service Management Team)
    • (Portfolio Management Board - Operations Management Team)
    • (Design - Investment Portfolio)
    • (Development - Development Portfolio)
    • (Operations - Service Portfolio)
    • (Development - Project Plan)
    • (Design - Idea Portfolio)
    • (Design - Architecture Description)
    • (Development - Architecture Description)
    • (Portfolio Management Board - Service Management Office (SMO))
    • (Service Management Office (SMO) - Operations)
    • (Demand Management - Project Management)
    • (Project Management - Service Management)
    • (Logical Service - Idea Portfolio)
    • (Conceptual Service - Development Portfolio)
    • (Realized Service - Service Portfolio)
    • (BusinessActor2 - BusinessObject1)
    • (BusinessActor3 - BusinessObject2)
    • (Capability - Application)
    • (Plan - Build)
    • (Build - Run)
    • influence (Design - Customer- and business driven demands as concepts (Value))
    • influence (Development - Services according to customer expectations (Value))
    • influence (Operations - Customer satisfaction (Value))
    • (Demand Management - Innovation Management)
    • (Demand Management - Procurement)
    • (Procurement - Service Management)
    • (Demand Management - Experimental Development Management)
    • (Portfolio Management Board - Customer Relationship Team)
    • (Application service - Business interaction)
    • (Application service - Business process)
    • (Application service - Data object)
    • (Application service - Application function)
    • (Application service - Business function)
    • (Application interaction - Application function)
    • (Application interaction - Application function)
    • (Application interaction - Application service)
    • (Application function - Application service)
    • (Application function - Data object)
    • (Application function - Application interaction)
    • (Application function - Application interaction)
    • (Business function - Business object)
    • (Business function - Business process)
    • (Business function - Business service)
    • (Business function - Business interaction)
    • (Business function - Business interaction)
    • (Business function - Business process)
    • (Business function - Business service)
    • (Business function - Business event)
    • (Business process - Business function)
    • (Business process - Business service)
    • (Business process - Business function)
    • (Business process - Business interaction)
    • (Business process - Business object)
    • (Business process - Business interaction)
    • (Business process - Business service)
    • (Business process - Business event)
    • (Business service - Business process)
    • (Business service - Business object)
    • (Business service - Business interaction)
    • (Business service - Business role)
    • (Business service - Business function)
    • (Business service - Business actor)
    • (Application component - Business process)
    • (Application component - Application function)
    • (Infrastructure interface - Infrastructure service)
    • (Infrastructure interface - Node)
    • (Infrastructure interface - Application component)
    • (Application interface - Business role)
    • (Application component - Application interface)
    • (Application interface - Application service)
    • (Application interface - Application component)
    • (Business interface - Business service)
    • (Business interface - Business role)
    • (Business interface - Business actor)
    • (Value - Business service)
    • (System software - Node)
    • (Requirement - Principle)
    • (Requirement - Goal)
    • (Requirement - Principle)
    • (Requirement - Goal)
    • (Representation - Business object)
    • (Product - Business service)
    • (Product - Business actor)
    • (Product - Value)
    • (Product - Business service)
    • (Principle - Constraint)
    • (Principle - Requirement)
    • (Node - Infrastructure interface)
    • (Node - Infrastructure function)
    • (Network - Communication path)
    • (Location - Network)
    • (Location - Node)
    • (Goal - Constraint)
    • (Goal - Requirement)
    • (Driver - Stakeholder)
    • (Driver - Goal)
    • (Device - System software)
    • (Device - Network)
    • (Device - Node)
    • (Data object - Business object)
    • (Product - Contract)
    • (Contract - Business object)
    • (Constraint - Principle)
    • (Constraint - Goal)
    • (Constraint - Requirement)
    • (Location - Communication path)
    • (Node - Communication path)
    • (Business role - Business function)
    • (Business role - Business process)
    • (Business role - Business interaction)
    • (Meaning - Business object)
    • (Business collaboration - Business role)
    • (Business collaboration - Business interaction)
    • (Business collaboration - Business role)
    • (Location - Business actor)
    • (Business actor - Business collaboration)
    • (Business actor - Business role)
    • (Driver - Assessment)
    • (Assessment - Goal)
    • (Node - Artifact)
    • (Artifact - Application function)
    • (Artifact - Application component)
    • (Artifact - Data object)
    • (Application collaboration - Application component)
    • (Application collaboration - Application interaction)
    • (Application collaboration - Application component)
    • Used by (Tchnology Service (Platform/Infrastructure Service) - (Application Component))
    • (Business Process - Business Service)
    • (Business Process - Business Function)
    • (Business Event - Business Process)
    • (Application Service - Business Process)
    • (Infrastructure Service - Application Function)
    • (Application Function - Application Service)
    • aggregates (Business Capability (Business Function) - (Business Process))
    • Realizes ((Business Process) - (Business Service))
    • Used by ((Business Service) - Customer (Actor))
    • Used by ((Application Service) - (Business Process))
    • (Infrastructure Service - Application Component)
    • (Application Component - Application Function)
    • access ((Application Component) - (Data Object))
    • Realizes ((Application Component) - (Application Service))
    • (Business Service - Business Interface (Channel))
    • (Application Component - Application Interface)
    • (Product - Business Service)
    • ((Device) - (System Software))
    • (Platform (Node) - (System Software))
    • (Platform (Node) - (Device))
    • Realizes (Platform (Node) - Tchnology Service (Platform/Infrastructure Service))
    • assigned (Personnel / Org. Unit (Actor) - Business Capability (Business Function))
    • (Application Interface - Personnel)
    • (Business Process - Personnel)
    • (Personnel - Business Function)
    • (Business Function - Organization Unit)
    • (Personnel - Organization Unit)
    • (System Software - Node)
    • (Software Artifact - Node)
    • (Node - Infrastructure Service)
    • (Network - Location)
    • (Location - Organization Unit)
    • (System Software - Device)
    • (Network - Device)
    • (Device - Node)
    • (Data Object - Application Function)
    • (Data Object - Software Artifact)
    • (Business Interface (Channel) - Customer)
    • (Contract - Business Service)
    • (Business Process - Business Object)
    • (Data Object - Business Object)
    • ((Network) - (Device))
    • (Transition 1 (Plateau) - Target (Plateau))
    • (Requirement1 - Goal1)
    • (Project B (WorkPackage) - Project B Release 2 (Deliverable))
    • (Project B (WorkPackage) - Project B Release 1 (Deliverable))
    • (Project A Release 1 (Deliverable) - Requirement1)
    • (Project A Release 1 (Deliverable) - Business System)
    • (Project A Release 1 (Deliverable) - Transition 1 (Plateau))
    • (Consolidate and Reconcile Interoperability Requirements - Refine and Validate Dependencies)
    • (Conirm Readiness and Risk for Business Transformation - Formulate Implementation and Migration Strategy)
    • (Metric (Value) - (Value))
    • (Key Performance Indicator (KPI) (Value) - (Value))
    • (Critical Success Factor (CSF) (Value) - (Value))
    • (Security risk (Assessment) - Risk (Assessment))
    • (Risk (Assessment) - Threat (Driver))
    • (Control Objective (Goal) - Security risk (Assessment))
    • (Control Measure (Requirement) - Control Objective (Goal))
    • (Requirement1 - Principle1)
    • (Requirement1 - Goal1)
    • (Principle1 - Goal1)
    • (Constraint1 - Principle1)
    • (Constraint1 - Goal1)
    • (High service times - Customer satisfaction)
    • (Chief Security Officer (CSO) - C-level managers)
    • (Chief Technology Officer (CTO) - C-level managers)
    • (Chief Financial Officer (CFO) - C-level managers)
    • (Chief Information Officer (CIO) - C-level managers)
    • (Chief Executive Officer (CEO) - C-level managers)
    • (Stakeholder satisfaction (Driver) - Stock value (Driver))
    • (Reduce employee workload (Goal) - Reduce manual work (Goal))
    • (Reduce employee workload (Goal) - Streamline processes (Goal))
    • (Define Goals - Define Outcomes)
    • (Define Outcomes - Define Principles, Contraints, Requirements)
    • (Define the Goals for the Change - the WHY - Define the Behavior and Structure - the WHAT)
    • (Project A (WorkPackage) - Project A Release 1 (Deliverable))
    • (Program (WorkPackage) - Project A (WorkPackage))
    • (Reduce employee workload (Goal) - Reduce interaction with customers (Goal))
    • (Stakeholder satisfaction (Driver) - Profit (Driver))
    • (Profit (Driver) - Employee costs too high (Assessment))
    • (Employee costs too high (Assessment) - Reduce employee workload (Goal))
    • (Customer satisfaction (Driver) - Leaving customers (Assessment))
    • (Customer satisfaction (Driver) - Complaining customers (Assessment))
    • (CEO (Stakeholder) - Customer satisfaction (Driver))
    • (CEO (Stakeholder) - Stakeholder satisfaction (Driver))
    • (Profit (Driver) - Application costs too high (Assessment))
    • (Application costs too high (Assessment) - Reduce maintenance costs (Goal))
    • (Plan the organizational change - Model desired future target (to-be) architecture)
    • (Plan the organizational change - Perform gap-analysis)
    • (Plan the organizational change - Model goals, principles, requirements and constraints)
    • (Plan the organizational change - Model drivers and stakeholders)
    • (Plan the organizational change - Model the current (as-is) baseline architecture)
    • (Business interaction - Business function)
    • (Business interaction - Business process)
    • (Business event - Business function)
    • (Business event - Business interaction)
    • (Business event - Business process)
    • realization (Warehouse Application - Warehouse Mgmt)
    • realization (Production System - Production Planning)
    • realization (Production System - Production Mgmt)
    • serving (Production Planning - Production planning)
    • serving (Production Mgmt - Processing)
    • serving (Warehouse Mgmt - Packaging)
    • (Digitalized services (Outcome) - Reduce costs (Goal))
    • (Robotic Process Automation (Outcome) - Automation (Goal))
    • (Reduce costs (Goal) - Digitalization (Driver))
    • (Automation (Goal) - Digitalization (Driver))
    • (Reduce costs (Goal) - Competition (Driver))
    • (Digitalization (Driver) - CEO (Stakeholder))
    • (Competition (Driver) - CEO (Stakeholder))
    • (Competition (Driver) - Shareholder (Stakeholder))
    • (Cost-effectiveness (Driver) - Shareholder (Stakeholder))
    • (Reduce costs (Goal) - Cost-effectiveness (Driver))
    • (Service automation (Requirement) - Robotic Process Automation (Outcome))
    • (Digital e2e process (Requirement) - Digitalized services (Outcome))
    • Resourse allocations (Resource Planning Application - Production System)
    • Product data (Production System - Warehouse Application)
    • Delivery order data (Warehouse Application - << Delivery System >>)
    • (Customer - Customer Order)
    • (Customer Order - Order Line)
    • (Order Line - Product)
    • (Customer Order - Production plan)
    • (Customer Order - Delivery)
    • (Production plan - Resource)
    • (Resource - Allocation)
    • (Delivery - Business Partner)
    • (Customer Order - Invoice)
    • (Application Component 1 - Application Service 1)
    • (BusinessActor4 - BusinessObject3)
    • (BusinessProcess2 - BusinessObject1)
    • (BusinessProcess3 - BusinessObject2)
    • (BusinessProcess4 - BusinessObject3)
    • assignment (Business Interface - Business Service)
    • realizing (Business Process - Business Service)
    • access (Business Process - Business Object)
    • (BusinessProcess2 - BusinessObject5)
    • assignment (Business Role - Business Process)
    • composition (Business Role - Business Interface)
    • assignment (Business Actor - Business Role)
    • (Technology Process - Artifact)
    • (Technology Process - Technology Service)
    • realizing (Artifact - Data Object)
    • assignment (Technology Interface - Technology Service)
    • serving (Technology Interface - Application Component)
    • (Node - Technology Process)
    • composition (Node - Technology Interface)
    • (Technology Service - Application Process)
    • composition (Application Component - Application Interface)
    • (Application Component - Application Process)
    • assignment (Application Interface - Application Service)
    • serving (Application Interface - Business Role)
    • realizing (Data Object - Business Object)
    • (Application Process - Application Service)
    • (Application Process - Data Object)
    • serving (Application Service - Business Process)
    • aggregation (Node - System Software)
    • (Customer Relationship Team - Customer Relationship Management)
    • (Customer Relationship Management - )
    • (Demand Management - )
    • [ok] ( - Development Portfolio Management)
    • (Demand Managament (virtual team) - Demand Management)
    • (Business Demand - Customer Relationship Management)
    • (Concept Design - Business Analysis)
    • (Business Analysis - Approvement)
    • [ok] ( - Development Portfolio Management)
    • (Approvement - )
    • (Development Portfolio Management - )
    • ( - Product Development)
    • ( - Experimental Development)
    • ( - Project Management)
    • (Product Development - )
    • (Other Development - )
    • (Project Management - )
    • (Experimental Development - )
    • ( - Other Development)
    • ( - Other Development)
    • (Design - Idea Portfolio)
    • (Design - Development Portfolio)
    • (Development - Development Portfolio)
    • (Development - Service Portfolio)
    • (Idea - Innovation)
    • (Small Change - Other Development)
    • (Development Portfolio Management - Other Development)
    • (Idea - Innovation)
    • (Development - Operations)
    • (Development - Operations)
    • (Design - Development)
    • (Development - Operations)
    • (Send Application - Receive decision)
    • (Customer - Customer Journey)
    • (Send Application - Admission Form)
    • serving (Node - Technology Service)
    • (Business Service - Business Actor)
    • serving (Business Interface - Business Role)
    • serving (Application Component - Application Service)
    • serving (Technology Service - Application Component)
    • access (Application Process - Data Object)
    • assignment (Business Actor - Business Role)
    • (Driver - Stakeholder)
    • (Assessment - Driver)
    • (Goal - Driver)
    • (Outcome - Goal)
    • (Requirement - Outcome)
    • (Principle - Outcome)
    • (Constraint - Outcome)
    • (Capability - CourseOfAction)
    • (Plateau1 - Capability)
    • (CourseOfAction - Motivation - WHY)
    • (Work Package - Plateau1)
    • (Work Package - Capability)
    • (Change - Behavior and structure - WHAT)
    • (Strategy - HOW - Motivation - WHY)
    • (SPOC (Business Service) - Customer Service (Capability))
    • (CEO (Stakeholder) - Customer satisfaction (Driver))
    • (CEO (Stakeholder) - Development process slowness and complexity (Driver))
    • (CFO (Stakeholder) - Cost reduction (Driver))
    • (CEO (Stakeholder) - Cost reduction (Driver))
    • (Efficient customer service (Goal) - Customer satisfaction (Driver))
    • (Development process slowness and complexity (Driver) - Efficient, Lean and agile development process (Goal))
    • (Cost reduction (Driver) - Reduction of maintenance costs (Goal))
    • (Cost reduction of 15% (Outcome) - Reduction of maintenance costs (Goal))
    • (Customer satisfaction increased 20% (Outcome) - Efficient customer service (Goal))
    • (Faster time-to-market 25% (Outcome) - Efficient, Lean and agile development process (Goal))
    • (Single point of Contact (Requirement) - Customer satisfaction increased 20% (Outcome))
    • (Digitalization (Course Of Action) - Single point of Contact (Requirement))
    • (Lean & agile operating model (Capability) - Lean & agile organization culture (Course Of Action))
    • (Digitalized services (Requirement) - Faster time-to-market 25% (Outcome))
    • (Changed operating model (Requirement) - Faster time-to-market 25% (Outcome))
    • (Changed operating model (Requirement) - Cost reduction of 15% (Outcome))
    • (Cloud services (Requirement) - Cost reduction of 15% (Outcome))
    • (best of breed technologes & products to fit for purpose (Requirement) - Cost reduction of 15% (Outcome))
    • (Cloud strategy (Course Of Action) - Cloud services (Requirement))
    • (Digitalization (Course Of Action) - Digitalized services (Requirement))
    • (API management (Capability) - Cloud strategy (Course Of Action))
    • (Digital Platform (Capability) - Digitalization (Course Of Action))
    • (AI & RPA(Capability) - Digitalization (Course Of Action))
    • (Customer Service (Capability) - Digitalization (Course Of Action))
    • (Lean & agile organization culture (Course Of Action) - Changed operating model (Requirement))
    • (Law, Regulation - Demand Management)
    • (Strategic Goal - Demand Management)
    • (Development Portfolio Management - Product Development)
    • ( - Procurement)
    • (Development Team - Development)
    • (Development - )
    • ( - Operations)
    • (Procurement - )
    • ( - Demand Management)
    • (Innovation - )
    • [no] ( - Stop)
    • (Portfolio Management Board - Development Portfolio Management)
    • (Send Application - Form Handling)
    • (Form Handling - Receive & register Form)
    • (Customer Service - Receive & register Form)
    • (Decision-maker - Process Form)
    • (Business Unit - Demand Management)
    • (Business Unit - Design)
    • (Process Form - Accept)
    • (Accept - Send Decision)
    • (Receive & register Form - Process Form)
    • (Process Form - Application A)
    • (Demand Managament (virtual team) - Design)
    • (Portfolio Management Board - Design)
    • (Receive decision - Confirmation)
    • (Strategic Goals - )
    • ( - Ready)
    • assignment (Node - Artifact)
    • flow (Business Actor - Business Actor)
    • flow (Business Process - Business Process)
    • (CIO (Business Role) - Management Board)
    • (Portfolio Management Board - Development Manager (Business Role))
    • (Portfolio Management Board - Design)
    • (Portfolio Management Board - CDO (Business Role))
    • (Portfolio Management Board - Lean Manager (Business Role))
    • (Portfolio Management Board - CTO (Business Role))
    • (Portfolio Management Board - Chief Architect (Business Role))
    • (Portfolio Management Board - Architecture Team)
    • (Portfolio Management Board - Development)
    • (Portfolio Management Board - Operations)
    • flow (Design - Development)
    • flow (Development - Operations)
    • (Customer (Stakeholder) - Outcome)
    • (BusinessProcess3 - BusinessObject6)
    • (BusinessProcess4 - BusinessObject7)
    • (BusinessActor6 - BusinessObject5)
    • (Accept - Application B)
    • (Send Decision - Application B)
    • (Send Decision - Contact)
    • (Contact - Receive decision)
    • flow (Application Component - Application Component)
    • (Portfolio Management Board - Experimental Lab Team)
    • (Business Unit - Design)
    • (Customer Relationship Team - Demand Managament (virtual team))
    • (Design - Development)
    • (Development - Operations)
    • serving (Operations - Operations)
    • serving (Development - Development)
    • (BusinessActor7 - BusinessObject6)
    • (BusinessActor8 - BusinessObject7)
    • serving (Design - Design)
    • association (Customer (Stakeholder) - Digital service or product or operating model)
    • serving (Supporting - Design)
    • serving (Supporting - Operations)
    • (Trigger for as-is analysis - Define the Behavior and Structure - the WHAT)
    • (Management - Design)
    • (Product - Business Service)
    • (Resource1 - Capability)
    • (Application - Technology)
    • (Capability - Information)
    • (Capability - Service)
    • realizing (Capability - CourseOfAction1)
    • assignment (Application Component 2 - Application Process 1)
    • assignment (Application Component 2 - Application Function 1)
    • access (Application Function 1 - DataObject2)
    • access (Application Process 1 - DataObject1)
    • realize (Application Function 1 - Application Service 2)
    • realize (Application Process 1 - Application Service 1)
    • serving (Technology Service - Application Process)
    • realizing (Application Process - Application Service)
    • assignment (Node - Technology Process)
    • (Capability - Process)
    • realizing (Technology Process - Technology Service)
    • assignment (Application Component - Application Process)
    • (Value - Stakeholder)
    • access (Technology Process - Artifact)
    • (Value - Outcome)
    • (Value - Behavior and structure - WHAT)
    • realizing (CourseOfAction1 - Requirement)
    • realization (Technology Platform (Node) - Technology Service)
    • assignment (Interanal Actor (Business Actor) - Business Process)
    • realization (Business Process 1 - Value Stream 1)
    • triggering (Process Step 1.1 - Process Step 1.2)
    • triggering (Process Step 1.2 - Process Step 1.3)
    • flow (Value Stage 1.1 - Value Stage 1.2)
    • assignment (Business Interface - Business Service)
    • assignment (Customer - BusinessRole1)
    • (Interanal Actor (Business Actor) - Business Interface)
    • (Business Interface - Customer)
    • serving (Strategy to Portfolio - Strategy to Portfolio (S2P))
    • serving (Requirement to Deploy - Requirement to Deploy (R2D))
    • serving (Request to Fulfill - Request to Fulfill (R2F))
    • serving (Detect to Correct - Detect to Correct (D2C))
    • (Trigger for Change - Define Stakeholders)
    • (Define Courses of Actions - Define Capabilities)
    • (Motivation - WHY - The Goald-Driven Approach (GDA) - Strategy and Business Model - HOW)
    • (Define Capabilities - Define Resources)
    • (Strategy and Business Model - HOW - Change / Implementation)
    • (Change / Implementation - Behavior and Structure - WHAT - the Operating Model, Service-Driven Approach (SDA))
    • (Define Resources - Define Value Streams)
    • (Define Value Streams - Define Business Models (with BMC))
    • flow (Value Stage 1.2 - Value Stage 1.3)
    • serving (Capability Group A - Value Stage 1.1)
    • serving (Capability Group B - Value Stage 1.2)
    • serving (Capability Group C - Value Stage 1.3)
    • serving (Supporting - Development)
    • (Define Work Packages - Define phases (transitions) of Roadmaps)
    • serving (Capability - Value Stream)
    • realization (Business Process - Value Stream)
    • access (Business Process - Business Object)
    • access (Application Component - Business Object)
    • serving (Application Component - Business Process)
    • serving (Technology Component - Application Component)
    • (Define Capabilities - Define Value Streams)
    • (Define Value Streams - Define Business Objects)
    • (Define Applications - Define Technology Components)
    • (Define the Behavior and Structure - the WHAT - Intearction View diagram)
    • (Define the Goals for the Change - the WHY - Strategy- or customer driven case?)
    • customer-driven (Strategy- or customer driven case? - Define the Behavior and Structure - the WHAT)
    • strategy-driven (Strategy- or customer driven case? - Define course of actions - the HOW)
    • Busine (Business Actor 1 - Business Actor 2)
    • Business Object 2.1 (Business Actor 2 - Business Actor 4)
    • Business Object 2.1 (Business Actor 2 - Business Actor 5)
    • Business Object 4.2 (Business Actor 4 - Business Actor 5)
    • Business Object 4.1 (Business Actor 4 - Business Actor 3)
    • Business Object 2.1 (Business Actor 2 - Business Actor 1)
    • Business Object 1.1 (Business Actor 1 - Business Actor 2)
    • Business Object 1.1 (Business Process 1 - Business Process 2)
    • Business Object 1.1 (Business Process 2 - Business Process 5)
    • Business Object 1.1 (Business Process 2 - Business Process 1)
    • Business Object 1.1 (Business Process 2 - Business Process 4)
    • Business Object 1.1 (Business Process 4 - Business Process 3)
    • Business Object 1.1 (Business Process 4 - Business Process 5)
    • access (Business Process 3 - Business Object 1)
    • assignment (Business Actor - Business Process)
    • composition (Business Actor - Business Interface)
    • serving (Application Interface - Business Actor)
    • access (Application Component 3 - Data Object 1)
    • realization (Artifact 1 - Data Object 1)
    • realization (Data Object 1 - Business Object 1)
    • access (Node1 - Artifact 1)
    • (Capability - Function)
    • (Capability - Actor)
    • (Business related - Open Data)
    • (Business related - API Economy)
    • (IT related - Microservices architecture)
    • (IT related - Augmented Intelligence)
    • (IT related - Robotic Process Automation, RPA)
    • (IT related - DevOps)
    • (IT related - Design Thinking)
    • (IT related - Serverless Architecture)
    • (IT related - IoT)
    • (IT related - New Business Model (Assessment))
    • (IT related - Blockchain)
    • (IT related - Digital Twin of an Organization (DTO))
    • (Level 1 - Intilial - Level 2 - Managed)
    • (Level 2 - Managed - Level 3 - Defined)
    • (Level 3 - Defined - Level 4 - Strategically Executed)
    • (Level 4 - Strategically Executed - Level 5 - Fully Integrated)
    • (Build - Deliver)
    • realizing (Business Process 5 - Business Service 3)
    • serving (Application Service 1 - Business Process 6)
    • (Business Process 5 - Capability 8)
    • serving (Application Component 7 - Application Component 8)
    • realizing (Business Process 3 - Business Service 1)
    • (Business Actor 3 - Capability 3)
    • (Application Component 6 - Capability 10)
    • (Run - Plan)
    • (Business Actor 4 - Capability 4)
    • (Business Actor 1 - Capability 1)
    • (Application Component 3 - Capability 4)
    • (Business Service 3 - Capability 8)
    • realization (Business Actor 2 - Capability 2)
    • (Application Service 1 - Capability 9)
    • info 1.1 (Business Actor 1 - Business Actor 2)
    • (Value Streams - Organization)
    • assignment (Business Actor 6 - Business Process 4)
    • (Organization - Junction)
    • (Business Process 1 - Capability 4)
    • flow (Plan - Build)
    • (Organization - Junction)
    • assignment (Business Actor 4 - Business Process 1)
    • (Business Process 4 - Capability 7)
    • (Business Actor 6 - Capability 7)
    • data 6.1 (Application Component 6 - Application Component 7)
    • serving (Business Service 3 - Business Actor 5)
    • (Application Component 8 - Capability 10)
    • (Business Service 2 - Capability 7)
    • data 8.1 (Application Component 8 - Application Component 2)
    • assignment (Business Actor 2 - Business Function 2)
    • data 3.1 (Application Component 3 - Application Component 4)
    • realizing (Application Component 5 - Application Service 1)
    • (Business Function 1 - Capability 1)
    • data 5.1 (Application Component 5 - Application Component 6)
    • assignment (Business Actor 1 - Business Function 1)
    • (Business Service 1 - Capability 7)
    • serving (Application Component 1 - Business Actor 3)
    • realizing (Business Process 6 - Business Service 4)
    • (Capabilities - Value Streams)
    • (Business Service 4 - Capability 9)
    • realization (Business Function 2 - Capability 2)
    • data 2.1 (Application Component 2 - Application Component 1)
    • trigger (Business Process 3 - Business Process 4)
    • serving (Application Component 4 - Business Process 2)
    • info 5.1 (Business Process 5 - Business Process 6)
    • data 4.1 (Application Component 4 - Business Process 3)
    • (Business Process 3 - Capability 7)
    • assignment (Business Actor 5 - Business Process 3)
    • data 1.1 (Application Component 1 - Application Component 3)
    • serving (Application Component 2 - Business Function 2)
    • realizing (Business Process 4 - Business Service 2)
    • (Organization - Junction)
    • (Business Actor 5 - Capability 7)
    • (Organization - Junction)
    • realization (Application Component 2 - Capability 2)
    • (Application Component 1 - Capability 3)
    • serving (Application Component 3 - Business Process 1)
    • (Deliver - Run)
    • (Application Component 5 - Capability 9)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Fairness)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Rank)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Collaboration)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Equality)
    • (Value - Value Newtwork)
    • (Value Stream - Business Model)
    • (Ecosystem - Value Newtwork)
    • (Cost - << Monetary Value >>)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Functional)
    • (Outcome - Stakeholder)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Instrumental)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Importance)
    • (Business Model - Operating Model)
    • (<<Active Structure>> - << Element >>)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Worth)
    • (Stakeholder examples - Employee)
    • (<< Operational Value Stream >> - Value Stream Stage)
    • (<<Passive Structure>> - << Element >>)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - << Qualitative Value >>)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Advantage)
    • (Capability - Resource)
    • (Stakeholder examples - Manager)
    • (Operating Model - Inside-out View)
    • (Stakeholder examples - Shareholder)
    • (<< Operational Value Stream >> - Value Stream)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Value proposition)
    • (<< Development Value Stream >> - Value Stream Stage)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Rate)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Appreciation)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Justice)
    • specialization (<< Monetary Value >> - Value)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Trust)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - << Ethical Value >>)
    • (Business Process - << Element >>)
    • specialization (<< Qualitative Value >> - Value)
    • (Value Stream Stage - Capability)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Easiness)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - << Moral Value >>)
    • association (Value - Value Chain)
    • (Profit - << Monetary Value >>)
    • (Quantity - << Quantitative Value >>)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Utility)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Courage)
    • (Price - << Monetary Value >>)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Interaction)
    • (Stakeholder examples - Partner)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Usefulness)
    • specialization (Stakeholder examples - Stakeholder)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Contribution)
    • (Business Model - Outside-in View)
    • specialization (<< Quantitative Value >> - Value)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - << Qualitative Value >>)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - << Religious Value >>)
    • (<< Development Value Stream >> - Value Stream)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Experience)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Transparency)
    • association (Value - Resource)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Expectation)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Potential)
    • (Stakeholder examples - Customer)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Righteous)
    • (Value - Value Stream)
    • (Stakeholder examples - Organization)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Benefit)
    • specialization (Concrete Concept - << Abstract Class >>)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Speed)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - << Company Value >>)
    • (Resource - << Element >>)
    • (Business Process - Value Stream Stage)
    • (<<Behavior>> - << Element >>)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - Openness)
    • (Outside-in View - Inside-out View)
    • (Value - Outcome)
    • (Business Process - Operating Model)
    • (Structural Factors (Human Factors, Organizational Factors etc.) - << Cultural Value >>)
    • (Behavioral Factors (Quality Factors, product or service etc. related factors) - Emergent)
    • influence (Value Stage 2 - Value 2)
    • association (Outcome - Value 4)
    • (Value Stage 1 - Value 1)
    • (Capability 3.2 - Capability Area 3)
    • association (Stakeholder - Value Stream)
    • (Capability Area 2 - Capability 2.1)
    • (Value Stream - Value Stage 2)
    • flow (Value Stage 2 - Value Stage 3)
    • influence (Value Stage 3 - Value 3)
    • (Capability Area 1 - Capability 1.1)
    • (Capability Area 1 - Capability 1.2)
    • (Capability Area 2 - Capability 2.2)
    • (Capability Area 3 - Capability 3.1)
    • serving (Capability Area 2 - Value Stage 2)
    • (Value Stream - Value Stage 1)
    • serving (Capability Area 1 - Value Stage 1)
    • flow (Value Stage 1 - Value Stage 2)
    • (Value Stage 3 - Outcome)
    • (Value Stream - Value Stage 3)
    • serving (Capability Area 3 - Value Stage 3)
    • association (Demand (Requirement) - Value Stage 1)
    • (Security aspect (ISO 27001) - Security Control Objective (Goal))
    • (Information security Requirement - Information Security Principle)
    • (Risk (Assessment) - Risk Control Objective (Goal))
    • (Control Measure (Requirement) - Risk Control Objective (Goal))
    • (Security aspect (ISO 27001) - Information Security Principle)
    • (Information Security Principle - Security Control Objective (Goal))
    • (Security Control Objective (Goal) - Risk Control Objective (Goal))
    • (<<EA element>> - Control Measure (Requirement))
    • (Risk / Security Threat (Driver) - Risk (Assessment))
    • (Security aspect (ISO 27001) - Information security Requirement)
    • (Information security Requirement - Security Control Objective (Goal))
    • (Control Measure (Requirement) - Information security Requirement)
    • (Supplier - Business Actor)
    • (Step 3 (Business Process) - Step 4 (Business Process))
    • (Input - Business Object)
    • (Output - Business Object)
    • (Business Actor - Business Object)
    • (Business Event - Step 1 (Business Process))
    • (Supplier - Business Actor)
    • (Business Actor - Business Object)
    • (Customer - Business Actor)
    • (Step 1 (Business Process) - Business Object)
    • (Business Actor - Business Object)
    • (Business Actor - Business Object)
    • (Business Actor - Business Event)
    • (Customer - Business Actor)
    • (Customer - Business Actor)
    • (Process - Step 3 (Business Process))
    • (Input - Business Object)
    • (Output - Business Object)
    • (Business Actor - Business Object)
    • (Business Actor - Business Object)
    • (Step 2 (Business Process) - Step 3 (Business Process))
    • (Supplier - Business Actor)
    • (Step 2 (Business Process) - Business Object)
    • (Input - Business Event)
    • (Business Actor - Business Object)
    • (Step 4 (Business Process) - Business Object)
    • (Input - Business Object)
    • (Process - Step 2 (Business Process))
    • (Supplier - Business Actor)
    • (Step 1 (Business Process) - Step 2 (Business Process))
    • (Step 2 (Business Process) - Business Object)
    • (Step 3 (Business Process) - Business Object)
    • (Customer - Business Actor)
    • (Step 3 (Business Process) - Business Object)
    • (Step 4 (Business Process) - Business Object)
    • (Process - Step 4 (Business Process))
    • (Output - Business Object)
    • (Process - Step 1 (Business Process))
    • (Output - Business Object)
    • assignment (Application C - Batch C)
    • (Process - Business Event A)
    • (Applications - Application A)
    • trigger (Batch C - Step 4)
    • trigger (Step 4 - Business Event B)
    • (Process - Business Event B)
    • (Process - Step 3)
    • (Junction - Batch A)
    • (Process - Step 4)
    • (Process - Step 1)
    • assignment (Handling - Step 3)
    • assignment (Handling - Step 4)
    • (Applications - Application C)
    • (Process - Batch A)
    • trigger (Step 3 - Batch C)
    • assignment (Customer Service - Step 1)
    • (Process - Batch C)
    • assignment (Application B - Batch B)
    • (Process - Step 2)
    • (Applications - Application B)
    • (Junction - Step 2)
    • trigger (Batch B - Step 3)
    • assignment (Application A - Application Service)
    • assignment (Application A - Batch A)
    • trigger (Step 1 - Junction)
    • trigger (Step 2 - Step 3)
    • (Process - Batch B)
    • (Applications - Application Service)
    • (Actors - Handling)
    • (Actors - Customer Service)
    • trigger (Business Event A - Step 1)
    • trigger (Batch A - Batch B)
    • serving (Application Service - Step 1)
    • (Objectives - Objective 3)
    • (Key Results - Key result 3.2)
    • (Objectives - Objective 1)
    • (Key Results - Key result 2.2)
    • realization (Key result 3.2 - Objective 3)
    • (Key Results - Key result 1.3)
    • realization (Key result 1.1 - Objective 1)
    • (Key Results - Key result 1.2)
    • (Key Results - Key result 1.1)
    • realization (Key result 2.1 - Objective 2)
    • (Key Results - Key result 2.1)
    • realization (Key result 2.2 - Objective 2)
    • realization (Key result 3.1 - Objective 3)
    • realization (Key result 1.3 - Objective 1)
    • (Key Results - Key result 3.1)
    • (Objectives - Objective 2)
    • realization (Key result 1.2 - Objective 1)
    • (Key Results - Key result 2.1)
    • realization (Action name 2 - Key result 1.2)
    • (Objectives - Objective 3)
    • (Actions - Action name 2)
    • realization (Key result 3.1 - Objective 3)
    • realization (Action name 3 - Key result 1.3)
    • (Objectives - Objective 2)
    • realization (Key result 2.2 - Objective 2)
    • (Actions - Action name 1)
    • (Key Results - Key result 1.3)
    • realization (Key result 1.1 - Objective 1)
    • realization (Action name 6 - Key result 3.1)
    • (Actions - Action name 7)
    • (Key Results - Key result 3.1)
    • realization (Key result 1.2 - Objective 1)
    • (Actions - Action name 3)
    • realization (Key result 3.2 - Objective 3)
    • realization (Action name 4 - Key result 2.1)
    • realization (Action name 7 - Key result 3.2)
    • realization (Key result 2.1 - Objective 2)
    • (Key Results - Key result 1.2)
    • (Objectives - Objective 1)
    • (Actions - Action name 6)
    • realization (Action name 1 - Key result 1.1)
    • (Key Results - Key result 3.2)
    • (Key Results - Key result 1.1)
    • (Key Results - Key result 2.2)
    • (Actions - Action name 4)
    • (Actions - Action name 5)
    • realization (Key result 1.3 - Objective 1)
    • realization (Action name 5 - Key result 2.2)
    • (Business Process - Business Service)
    • (IaaS - Platform Service)
    • (Application Component - Application Service)
    • (Platform Service - Application Component)
    • (Platform - Platform Service)
    • (Application Component - Application Service)
    • (Application Service - Business Process)
    • (Infrastructure Service - Platform)
    • (PaaS - Application Service)
    • (Platform - Platform Service)
    • (Infrastructure Service - Platform)
    • (PaaS - Platform Service)
    • (IaaS - Business Service)
    • (SaaS - Application Component)
    • (PaaS - Business Process)
    • (PaaS - Infrastructure Service)
    • (PaaS - Infrastructure)
    • (Infrastructure - Infrastructure Service)
    • (PaaS - Platform)
    • (Business Process - Business Service )
    • (SaaS - Platform)
    • (Application Service - Business Process)
    • (Infrastructure - Infrastructure Service)
    • (IaaS - Platform)
    • (SaaS - Application Service)
    • (IaaS - Infrastructure)
    • (Infrastructure Service - Platform)
    • (Application Component - Application Service)
    • (Platform Service - Application Component)
    • (SaaS - Infrastructure Service)
    • (Business Process - Business Service)
    • (SaaS - Platform Service)
    • (SaaS - Business Process)
    • (Platform - Platform Service)
    • (Application Service - Business Process)
    • (IaaS - Infrastructure Service)
    • (Application Component - Application Service)
    • (Business Process - Business Service)
    • (IaaS - Business Process)
    • (SaaS - Infrastructure)
    • (PaaS - Business Service)
    • (Infrastructure - Infrastructure Service)
    • (Infrastructure Service - Platform)
    • (Application Service - Business Process)
    • (IaaS - Application Service)
    • (IaaS - Application Component)
    • (Platform - Platform Service)
    • (Infrastructure - Infrastructure Service)
    • (Platform Service - Application Component)
    • (Platform Service - Application Component)
    • (PaaS - Application Component)
    • (SaaS - Business Service)
    • palvelee (Alustapalvelu (Teknologiapalvelu) - Sovellus)
    • (IaaS - Alustapalvelu (Teknologiapalvelu))
    • (IaaS - Liiketoimintapalvelu)
    • palvelee (Alustapalvelu (Teknologiapalvelu) - Sovellus)
    • (SaaS - Toimintaprosessi)
    • (PaaS - Toimintaprosessi)
    • toteuttaa (Infra - Infrastruktuuripalvelu (Teknologiapalvelu))
    • (SaaS - Alustapalvelu (Teknologiapalvelu))
    • toteuttaa (Toimintaprosessi - Liiketoimintapalvelu)
    • (PaaS - Liiketoimintapalvelu)
    • (SaaS - Sovellus)
    • toteuttaa (Toimintaprosessi - Liiketoimintapalvelu)
    • palvelee (Sovelluspalvelu - Toimintaprosessi)
    • toteuttaa (Infra - Infrastruktuuripalvelu (Teknologiapalvelu))
    • (PaaS - Alustapalvelu (Teknologiapalvelu))
    • palvelee (Sovelluspalvelu - Toimintaprosessi)
    • palvelee (Infrastruktuuripalvelu (Teknologiapalvelu) - Alusta)
    • palvelee (Infrastruktuuripalvelu (Teknologiapalvelu) - Alusta)
    • palvelee (Alustapalvelu (Teknologiapalvelu) - Sovellus)
    • palvelee (Sovelluspalvelu - Toimintaprosessi)
    • toteuttaa (Sovellus - Sovelluspalvelu)
    • toteuttaa (Sovellus - Sovelluspalvelu)
    • (IaaS - Toimintaprosessi)
    • (PaaS - Sovellus)
    • (IaaS - Infra)
    • (SaaS - Liiketoimintapalvelu)
    • (IaaS - Sovelluspalvelu)
    • toteuttaa (Infra - Infrastruktuuripalvelu (Teknologiapalvelu) )
    • (IaaS - Infrastruktuuripalvelu (Teknologiapalvelu))
    • toteuttaa (Sovellus - Sovelluspalvelu)
    • toteuttaa (Toimintaprosessi - Liiketoimintapalvelu)
    • (IaaS - Alusta)
    • toteuttaa (Alusta - Alustapalvelu (Teknologiapalvelu))
    • (PaaS - Sovelluspalvelu)
    • toteuttaa (Toimintaprosessi - Liiketoimintapalvelu)
    • toteuttaa (Alusta - Alustapalvelu (Teknologiapalvelu))
    • palvelee (Alustapalvelu (Teknologiapalvelu) - Sovellus)
    • toteuttaa (Alusta - Alustapalvelu (Teknologiapalvelu))
    • (SaaS - Alusta)
    • (PaaS - Alusta)
    • (IaaS - Sovellus)
    • toteuttaa (Infra - Infrastruktuuripalvelu (Teknologiapalvelu))
    • toteuttaa (Alusta - Alustapalvelu (Teknologiapalvelu))
    • palvelee (Infrastruktuuripalvelu (Teknologiapalvelu) - Alusta)
    • palvelee (Infrastruktuuripalvelu (Teknologiapalvelu) - Alusta)
    • (SaaS - Sovelluspalvelu)
    • palvelee (Sovelluspalvelu - Toimintaprosessi)
    • toteuttaa (Sovellus - Sovelluspalvelu)
    • (Application Component D - Application Component C)
    • (Application Component D - Application Component C)
    • (Application Component A - Application Component C)
    • (Application Component A - Application Component D)
    • (Application Component A - Application Component B)
    • (Application Component A - Application Component B)
    • (Application Component A - Application Component C)
    • (Application Component A - Application Component D)
    • (Design - Demand Management)
    • serving (Design - Design)
    • (Supporting - Infromation Security Management)
    • (Management - Strategic Planning)
    • (Supporting - Finance Management)
    • (Demand - Design)
    • (Design - Portfolio Planning and prioritization)
    • (Operations - IT operations Management)
    • (Operations - Change Management)
    • (Supporting - People Asset Management)
    • serving (Operations - Operations)
    • (Design - Innovation Management)
    • (Supporting - Risk Management)
    • serving (Supporting - Management)
    • association (Customer Satisfaction (Value) - )
    • (Operations - New & modified service or process (Outcome))
    • flow (Design - Development)
    • (Development - Project Management)
    • (Management - Business Planning)
    • (Idea to Production - Development)
    • (Supporting - Enterprise Architecture Management (EAM))
    • serving (Supporting - Operations)
    • (Development - Development Management)
    • (Design - Idea Portfolio Management)
    • serving (Supporting - Development)
    • (Development - Experimental Development Management)
    • (Design - Customer Experience Design)
    • (Idea to Production - Design)
    • (Development - Procurement)
    • association (Customer-driven concepts (Value) - flow)
    • association (Customer-driven innovative services (Value) - flow)
    • (Development - Product Management)
    • serving (Development - Development)
    • (Design - Customer Relationship Management)
    • flow (Management - Idea to Production)
    • (Customer - New & modified service or process (Outcome))
    • (Operations - Service Portfolio Management)
    • serving (Supporting - Design)
    • (Operations - Service Management)
    • (Management - Operational Development)
    • (Supporting - Supplier Management)
    • flow (Development - Operations)
    • (Idea to Production - Operations)
    • (Development - Development Portfolio Management)
    • (Operations - Service Portfolio Management)
    • association (Customer Satisfaction (Value) - )
    • serving (Design - Design)
    • flow (Development - Operations)
    • flow (Design - Development)
    • (Development - Experimental Development Management)
    • (Development - Development Management)
    • (Operations - Change Management)
    • (Design - Portfolio Planning and prioritization)
    • association (Customer-driven concepts (Value) - flow)
    • serving (Development - Development)
    • association (Customer-driven innovative services (Value) - flow)
    • (Design - Innovation Management)
    • (Operations - New & modified service or process (Outcome))
    • (Customer - New & modified service or process (Outcome))
    • (Design - Idea Portfolio Management)
    • (Idea to Production - Operations)
    • serving (Operations - Operations)
    • (Operations - IT operations Management)
    • (Idea to Production - Development)
    • (Development - Product Management)
    • (Development - Development Portfolio Management)
    • (Idea to Production - Design)
    • (Design - Demand Management)
    • (Design - Customer Relationship Management)
    • (Development - Procurement)
    • (Operations - Service Management)
    • (Development - Project Management)
    • (Design - Customer Experience Design)
    • (Ideointi (kyvykkyysryhmä) - Asiakaskokemuksen hallinta)
    • (Tukikyvykkyydet - Kokonais- arkkitehtuurin hallinta)
    • (Ideasta tuotantoon (Arvoketju) - Kehittäminen (Arvovirta))
    • (Tukikyvykkyydet - Talous)
    • (Palvelutuotanto (Arvovirta) - Uudet digitaaliset palvelut ja toimintamallit)
    • palvelee (serving) (Kehittäminen (kyvykkyysryhmä) - Kehittäminen (Arvovirta))
    • palvelee (serving) (Ideointi (kyvykkyysryhmä) - Ideointi (Arvovirta))
    • (Kehittäminen (kyvykkyysryhmä) - Projekithallinta)
    • (Palvelutuotanto (kyvykkyysryhmä) - Muutoksenhallinta)
    • (Tukikyvykkyydet - Tietoturvan hallinta)
    • (Ideointi (kyvykkyysryhmä) - Portfolion hallinta)
    • tietovirta (flow) (Kehittäminen (Arvovirta) - Palvelutuotanto (Arvovirta))
    • (Johtaminen (kyvykkyysryhmä) - Toiminnan kehittäminen)
    • (Palvelutuotanto (kyvykkyysryhmä) - Palveluportfolion hallinta)
    • palvelee (serving) (Palvelutuotanto (kyvykkyysryhmä) - Palvelutuotanto (Arvovirta))
    • (Ideointi (kyvykkyysryhmä) - Innovaatioiden hallinta)
    • palvelee (serving) (Tukikyvykkyydet - Palvelutuotanto (kyvykkyysryhmä))
    • (Ideasta tuotantoon (Arvoketju) - Ideointi (Arvovirta))
    • (Kehittäminen (kyvykkyysryhmä) - Kokeilujen hallinta)
    • (Kehittäminen (kyvykkyysryhmä) - Hankinta)
    • (Ideointi (kyvykkyysryhmä) - Tarpeiden ja kysynnän hallinta)
    • (Kehittäminen (kyvykkyysryhmä) - Tuotteiden hallinta)
    • (Palvelutuotanto (kyvykkyysryhmä) - Palveluiden hallinta)
    • palvelee (serving) (Tukikyvykkyydet - Ideointi (kyvykkyysryhmä))
    • palvelee (serving) (Tukikyvykkyydet - Johtaminen (kyvykkyysryhmä))
    • (Tarve (Demand) - Ideointi (Arvovirta))
    • yhteys (association) (Asiakaslähtöiset konseptit (Arvo) - tietovirta (flow))
    • yhteys (association) (Asiakaslähtöiset inovatiiviset palvelut (Arvo) - tietovirta (flow))
    • (Ideasta tuotantoon (Arvoketju) - Palvelutuotanto (Arvovirta))
    • tietovirta (flow) (Ideointi (Arvovirta) - Kehittäminen (Arvovirta))
    • (Palvelutuotanto (kyvykkyysryhmä) - IT käyttöpalveluiden hallinta)
    • (Tukikyvykkyydet - Henkilöstöhallinto)
    • palvelee (serving) (Tukikyvykkyydet - Kehittäminen (kyvykkyysryhmä))
    • (Tukikyvykkyydet - Riskien hallinta)
    • (Kehittäminen (kyvykkyysryhmä) - Kehittämisen hallinta)
    • (Asiakas (Sidosryhmä) - Uudet digitaaliset palvelut ja toimintamallit)
    • yhteys (association) (Asiakastyytyväisyys (Arvo) - )
    • tietovirta (flow) (Johtaminen (kyvykkyysryhmä) - Ideasta tuotantoon (Arvoketju))
    • (Tukikyvykkyydet - Toimittajien hallinta)
    • (Ideointi (kyvykkyysryhmä) - Asiakkuuden hallinta)
    • (Johtaminen (kyvykkyysryhmä) - Liiketoiminnan suunnittelu)
    • (Johtaminen (kyvykkyysryhmä) - Strateginen suunnittelu)
    • (Tiedon puhdistus ja rikastaminen - Automatisoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy) (copy))
    • (Outcome - Automatisoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä)
    • (Tiedon puhdistus ja rikastaminen - Tiedon tutkiminen, analysointi ja jäsentely hyödynnettävään muotoon )
    • (Tiedon jalostamisen arvovirta - Tiedon tarjoamisen rajapintojen ja sisällön muokkaus)
    • (Tiedon tarjoaminen ja julkaiseminen (API-rajapintojen kautta) - Automatiaasoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy) (copy) (copy))
    • (Tiedon jalostamisen arvovirta - Tiedon keruu tietolähteistä)
    • (Tietopalvelut Data-scientist - Tiedon jalostamisen arvovirta)
    • (Tiedon jalostamisen arvovirta - Tiedon tutkiminen, analysointi ja jäsentely hyödynnettävään muotoon )
    • (Tiedon tutkiminen, analysointi ja jäsentely hyödynnettävään muotoon - Automatisoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy) (copy))
    • (Tiedon tutkiminen, analysointi ja jäsentely hyödynnettävään muotoon - Tiedon tarjoamisen rajapintojen ja sisällön muokkaus)
    • (Tiedon jalostamisen arvovirta - Tiedon puhdistus ja rikastaminen)
    • (Tiedon keruu tietolähteistä - Tiedon puhdistus ja rikastaminen)
    • (Tiedon jalostamisen arvovirta - Tiedon tarjoaminen ja julkaiseminen (API-rajapintojen kautta))
    • (Tiedon tarjoaminen ja julkaiseminen (API-rajapintojen kautta) - Outcome)
    • (Tiedon keruu tietolähteistä - Automatisoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy))
    • (Outcome - Data-analyytikko)
    • (Tiedon tarjoamisen rajapintojen ja sisällön muokkaus - Automatiaasoidut data-analyysit ja ennusteet on tehty laajalle tietomassalle, joka on kerätty useista eri tietolähteistä (copy) (copy))
    • (Tiedon tarjoamisen rajapintojen ja sisällön muokkaus - Tiedon tarjoaminen ja julkaiseminen (API-rajapintojen kautta))
    • (Capability - Course of Action)
    • (Business Actor - Resource)
    • (Grouping - Resource)
    • (Value Stream - Course of Action)
    • (Business Process - Value Stream)
    • (Value - Outcome)
    • (Business Service - Resource)
    • (Resource - Capability)
    • (Business Service - Capability)
    • (Value - Stakeholder)
    • (Capability - Value Stream)
    • (Application Component - Resource)
    • (Business Process 1 - Business Process Step 2)
    • (Business Process 1 - Business Process Step 1)
    • triggering (Business Process Step 2 - Business Process Step 3)
    • (Value Stream 1 - Value Stream Stage 2)
    • (Value Stream 1 - Value Stream Stage 3)
    • realizing (Business Process 1 - Value Stream 1)
    • (Value Stream 1 - Value Stream Stage 1)
    • (Business Process 1 - Business Process Step 3)
    • triggering (Business Process Step 1 - Business Process Step 2)
    • flow (Value Stream Stage 2 - Value Stream Stage 3)
    • flow (Value Stream Stage 1 - Value Stream Stage 2)
    • (Application X - Application Service 3)
    • (Application Component X - Application Service 3)
    • (Application Component X - Application Service 2)
    • (Application Component X - Application Service 3)
    • (Application Service 2 - Business Actor A)
    • (Application Component X - Application Service 1)
    • (Business Actor A - Application Service 3)
    • (Application Component X - Application Service 1)
    • (Application Service 1 - Business Actor A)
    • (Application Service 3 - Business Actor A)
    • (Application Service 1 - Business Actor A)
    • (Application X - Application Service 2)
    • (Application Service 1 - Business Actor A)
    • (Application Service 2 - Business Actor A)
    • (Business Actor A - Application Service 1)
    • (Application Service 2 - Business Actor A)
    • (Business Actor A - Application Service 2)
    • (Application Component X - Application Service 2)
    • (Application Service 3 - Business Actor A)
    • (Application X - Application Service 1)
    • (Application Service 3 - Business Actor A)
    • serving (Online Meeting (Application Service) - Contact)
    • serving (Registration (Application Service) - Schedule appointment)
    • realizing (Web portal (Application Component) - Receive applications (Application Service))
    • realizing (Meeting App (Application Component) - Online Meeting (Application Service))
    • realizing (Web portal (Application Component) - Registration (Application Service))
    • (Online Loan negotiation (Business Process) - Schedule appointment)
    • (Online Loan negotiation (Business Process) - Send application)
    • realizing (Online Loan negotiation (Business Process) - Online Loan (Business Service))
    • serving (Receive applications (Application Service) - Send application)
    • serving (Online Loan (Business Service) - Customer (Business Actor))
    • (Online Loan negotiation (Business Process) - Contact)
    • (Tool integration plan (Deliverable) - 2019/Q3 (Plateau))
    • (Demand Mgmt Team establishment (Work Package) - Junction)
    • (Junction - Tool selections (Work Package))
    • (Change Program (Work Package) - Demand Mgmt practicing (Work Package))
    • (Change Program (Work Package) - Agile training plan (Deliverable))
    • (Change Program (Work Package) - ArchiMate 3 training (Work Package))
    • (Program Planning (Work Package) - Operating Model Change (Work Package))
    • (Service Mgmt Integration (Work Package) - Program Completed (Implementation Event))
    • (Change Program (Work Package) - ArchiMate training plan (Deliverable))
    • (Junction - ArchiMate 3 training (Work Package))
    • (2019/Q2 (Plateau) - 2019/Q3 (Plateau))
    • (EA function re-organization (Work Package) - Junction)
    • (Change Program (Work Package) - Program Planning (Work Package))
    • (Production & Service Mgmt Integration (Gap) - 2019/Q4 (Plateau))
    • (Production & Service Mgmt Integration (Gap) - 2019/Q3 (Plateau))
    • (Scrum training (Work Package) - Agile training plan (Deliverable))
    • (Demand Mgmt practicing (Work Package) - Agile Development Integration (Work Package))
    • (2019/Q1 (Plateau) - Cultural Change (Gap))
    • (Change Program (Work Package) - Agile Development Integration (Work Package))
    • (Agile training plan (Deliverable) - 2019/Q2 (Plateau))
    • (Change Program (Work Package) - Demand Mgmt Team establishment (Work Package))
    • (Demand Mgmt practicing (Work Package) - 2019/Q3 (Plateau))
    • (Change Program (Work Package) - Tool integration plan (Deliverable))
    • (ArchiMate training plan (Deliverable) - 2019/Q2 (Plateau))
    • (Junction - EA function re-organization (Work Package))
    • (Junction - Scrum training (Work Package))
    • (2019/Q2 (Plateau) - Cultural Change (Gap))
    • (Agile Development Integration (Work Package) - Service Mgmt Integration (Work Package))
    • (Program Planning (Work Package) - Program Plan (Deliverable))
    • (Program Approved (Implementation Event) - Program Plan (Deliverable))
    • (Tool selections (Work Package) - Tool integration plan (Deliverable))
    • (Junction - Demand Mgmt Team establishment (Work Package))
    • (Change Program (Work Package) - Scrum training (Work Package))
    • (Change Program (Work Package) - Operating Model Change (Work Package))
    • (Operating Model Change (Gap) - 2019/Q2 (Plateau))
    • (Junction - Demand Mgmt practicing (Work Package))
    • (2019/Q3 (Plateau) - 2019/Q4 (Plateau))
    • (Change Program (Work Package) - EA function re-organization (Work Package))
    • (Change Program (Work Package) - Service Mgmt Integration (Work Package))
    • (Operating Model Change (Work Package) - Junction)
    • (Agile Development Integration (Work Package) - 2019/Q4 (Plateau))
    • (Service Mgmt Integration (Work Package) - 2019/Q4 (Plateau))
    • (Change Program (Work Package) - Scrum training (Work Package))
    • (2019/Q1 (Plateau) - 2019/Q2 (Plateau))
    • triggers (Program Approved (Implementation Event) - Program Planning (Work Package))
    • (Change Program (Work Package) - Roadmap (Deliverable))
    • (ArchiMate 3 training (Work Package) - ArchiMate training plan (Deliverable))
    • (Operating Model Change (Gap) - 2019/Q3 (Plateau))
    • (Program Planning (Work Package) - Roadmap (Deliverable))
    • (Roadmap (Deliverable) - 2019/Q1 (Plateau))
    • (Change Program (Work Package) - Tool selections (Work Package))
    • (Group of app services 2 - Application Service 5)
    • (Transition Architecture 2 - Gap 1)
    • (Transition Architecture 1 - Group of app services 1)
    • (Project 1 (Work Package) - Project 2 (Work Package))
    • (Project 1 (Work Package) - Deliverable 1)
    • (Deliverable 3 - Application Component 1)
    • (Transition Architecture 1 - Transition Architecture 2)
    • (Project 3 (Work Package) - Deliverable 3)
    • (Project 2 (Work Package) - Project 3 (Work Package))
    • (Group of app services 1 - Application Service 3)
    • (Gap 2 - Transition Architecture 3)
    • (Group of app services 2 - Application Service 6)
    • (Deliverable 2 - Group of app services 2)
    • (Project 2 (Work Package) - Deliverable 2)
    • (Transition Architecture 3 - Requirement)
    • (Deliverable 1 - Group of app services 1)
    • (Transition Architecture 1 - Gap 1)
    • (Transition Architecture 2 - Gap 2)
    • (Group of app services 1 - Application Service 1)
    • (Group of app services 1 - Application Service 4)
    • (Transition Architecture 2 - Group of app services 2)
    • (Transition Architecture 2 - Transition Architecture 3)
    • (Application Component 1 - Requirement)
    • (As-Is Architecture - Transition Architecture 1)
    • (Transition Architecture 3 - To-Be Architecture)
    • (Group of app services 1 - Application Service 2)
    • assignment (IT operations Management (Actor) - Service Operation)
    • (Service Delivery Value Chain - Service Development)
    • write (Service Development - Service Portfolio)
    • read & write (Service Delivery Value Chain - Architecture Landscape)
    • assignment (Portfolio Management (Actor) - Service Design)
    • assignment (DevOps Team (Actor) - Service Operation)
    • (Service Delivery Value Chain - Service Operation)
    • assignment (DevOps Team (Actor) - Service Development)
    • write (Service Design - Development Portfolio)
    • assignment (Portfolio Management (Actor) - Service Development)
    • assignment (Demand Management Team (Actor) - Service Design)
    • create (Service Design - Service Concept)
    • read (Enterprise Architecture Management (EAM) - Service Concept)
    • (Service Delivery Value Chain - Service Design)
    • (Service Operation - Added value)
    • read (Service Development - Service Concept)
    • read (Service Development - Development Portfolio)
    • read (Service Design - Idea Portfolio)
    • create (Service Development - Service Release)
    • (Demand - Idea Portfolio)
    • read (Service Operation - Service Portfolio)
    • (Service Development - Service Operation)
    • read (Enterprise Architecture Management (EAM) - Service Release)
    • (Service Design - Service Development)
    • trigger (Demand - Service Design)
    • assignment (Architecture Team (Actor) - Enterprise Architecture Management (EAM))
    • create (Enterprise Architecture Management (EAM) - Architecture Landscape)
    • Business Object B-1 (Business Process B - Business Process A)
    • Data Object A-1 (Application Component A - Application Component B)
    • Data Object B-1 (Application Component B - Application Component A)
    • Business Object A-1 (Business Process A - Business Process B)
    • Business Object A-1 (Business Actor A - Business Actor C)
    • Business Object A-1 (Business Process A - Business Process C)
    • Business Object B-1 (Business Actor B - Business Actor A)
    • Business Object A-1 (Business Actor A - Business Actor B)
    • Data Object A-1 (Application Component A - Application Component C)
    • Business Object A-1 (Business Function A - Business Function C)
    • Business Object B-1 (Business Function B - Business Function A)
    • Business Object A-1 (Business Function A - Business Function B)
    • 5. response (Application Component - Application Interface)
    • 2. request (Application Interface - Application Component)
    • (Application Component - Application Interface)
    • 4. response (Application Component - Application Component)
    • 1. request (Business Actor - Application Interface)
    • 3. request (Application Component - Application Component)
    • 6. response (Application Interface - Business Actor)
    • 4. response (Integration Configuration A-B (Application Function) - Biz App A)
    • 2. request (Integration Configuration A-B (Application Function) - Biz App B)
    • 1. request (Biz App A - Integration Configuration A-B (Application Function))
    • (EAI platform (Application Component) - Integration Configuration A-B (Application Function))
    • 3. response (Biz App B - Integration Configuration A-B (Application Function))
    • web service request (Application Component B - Application Interface A-1 )
    • Data Object A-1 (Application Component A - Application Component B)
    • request (parms) (Application Component B (copy) - Application Interface A-1 (copy))
    • realization (Application Component A - Application Service A-1)
    • request (parms) (Application Component B - Application Interface A-1)
    • web service response (Application Interface A-1 - Application Component B )
    • Composition (Application Component A (copy) - Application Interface A-1 (copy))
    • serving (Application Interface A-1 - Application Component B)
    • Composition (Application Component A - Application Interface A-1)
    • serving (Application Interface A-1 - Application Component B)
    • (Data Object A-1 - )
    • response (Data Object A-1) (Application Interface A-1 (copy) - Application Component B (copy))
    • read (access) (Application Component B - Data Object A-1)
    • response (Data Object A-1) (Application Interface A-1 - Application Component B)
    • serving (Application Service A-1 - Application Component B)
    • response (Data Object A-1) (Application Interface A-1 - Application Component B)
    • Composition (Application Component A - Application Interface A-1)
    • triggers (Application Component B - Application Component A)
    • request (parms) (Application Component B - Application Interface A-1)
    • (Application Component A - Application Component B)
    • realization (Application Component A - Application Interface A-1 )
    • realization (Application Component A - Application Interface A-1)
    • Data Object A-1 (Application Component A - Application Component B)
    • write (access) (Application Component A - Data Object A-1)
    • realization (Application Component A - Application Interface A-1)
    • response (data A) (Application Component B - Application Component A)
    • data A (Application Component C - Application Component B)
    • request (parm A) (Application Component A - Application Component B)
    • getData (parm A) (Application Component B - Application Component C)
    • ack (Application Component D - Application Component B)
    • put (parm A, data A) (Application Component B - Application Component D)
    • getData (parm A) (Application Component B - Application Component C)
    • ack (Application Component D - Application Component B)
    • put (parm A, data A) (Application Component B - Application Component D)
    • request (parm A) (Application Component A - Application Component B)
    • response (data A) (Application Component B - Application Component A)
    • data A (Application Component C - Application Component B)
    • ack (Application Component D-1 - Application Process B-2)
    • (Application Component C - Application Function Y)
    • put (parm A, data A) (Application Process B-2 - Application Component D-1)
    • (Application Component D - Application Component D-1)
    • (Application Component B - Application Process B-2)
    • (Application Component A - Application Process X)
    • getData (parm A) (Application Process B-1 - Application Function Y)
    • response (data Aa) (Application Process B-2 - Application Process X)
    • (Application Component B - Application Process B-1)
    • request (parm A) (Application Process X - Application Process B-1)
    • data A (Application Function Y - Application Process B-1)
    • (Platform (Node) - Custom source code (Artifact))
    • (Platform (Node) - Device)
    • (Platform Service (Technology Service) - Application Component)
    • (Platform (Node) - Operating system (System Software))
    • (Device - Operating system (System Software))
    • (Platform sw (System Software) - Application Component)
    • (Operating system (System Software) - Platform sw (System Software))
    • (Custom source code (Artifact) - Application Component)
    • (Operating system (System Software) - Platform sw (System Software))
    • (Device - Communication Network)
    • (Platform (Node) - Platform sw (System Software))
    • (Platform (Node) - Platform Service (Technology Service))
    • read (ETL-process 1 (Application Process) - Source table B (Data Object))
    • write (ETL-process 1 (Application Process) - Target table X (Data Object))
    • assignment (ETL solution (Application Component) - ETL-process 1 (Application Process))
    • read (ETL-process 1 (Application Process) - Source table A (Data Object))
    • (Business Area A - System E)
    • (Business Area A - System B)
    • (Business Area A - System A)
    • (Business Area A - System D)
    • (Business area B - System C)
    • (Business area B - System F)
    • (Application Group A - Application Component 1)
    • (Application Group A - Application Component 2)
    • (Application Group A - Application Component 3)
    • Data Object B-1 (Application Component B - Application Component A)
    • Data Object B-1 (Application Component B - Application Component F)
    • Data Object D-1 (Application Component D - Application Component E)
    • Data Object C-1 (Application Component C - Application Component A)
    • Data Object D-1 (Application Component D - Application Component A)
    • Data Object F-1 (Application Component F - Application Component B)
    • Data Object A-1 (Application Component A - Application Component B)
    • Data Object D-1 (Application Component D - Application Component C)
    • read (access) (ETL-process (Application Process) - Database Table {source} (Data Object))
    • write (access) (ETL-process (Application Process) - Database Table {target} (Data Object))
    • (Application Component A-3 - Application Process 2)
    • (Application Component A - Application Component A-3)
    • (Application Component A-3 - Application Process 3)
    • (Application Component A-2 - Application Process 1)
    • (Application Component A-2 - Application Function 3)
    • (Application Component A - Application Component A-1)
    • (Application Component A - Application Component A-2)
    • (Application Component A-1 - Application Function 1)
    • (Application Component A-1 - Application Function 2)
    • (Application Component A-3 - Application Interface A-3)
    • composition (Application Component A-1 - Application Interface A-1)
    • (Application Component A - Application Component A-1)
    • (Application Component A - Application Component A-3)
    • (Application Component A - Application Component A-2)
    • access (Application Component A-3 - Data Object A-3)
    • (Application Component A-2 - Application Interface A-2)
    • assignment (Application Interface - Application Service)
    • composition (Application Component - Application Interface)
    • assignment (Application Component - Application Process)
    • realization (Application Process - Application Service)
    • access (Application Process - Data Object)
    • (API Gateway (Resource) - API Management (Capability))
    • (Customer satisfaction (Driver) - Improve customer service (Goal))
    • (Goals - Reduce costs (Goal))
    • (Reduce costs (Goal) - Cost reduction of 15% (Outcome))
    • (Digitalized services (Requirement) - Faster development process of 25% (Outcome))
    • (Development process slowness (Driver) - Idea-to-production is inefficient (Assessment))
    • (Assesments - Idea-to-production is inefficient (Assessment))
    • (Course of Actions - Cloud Strategy (Course Of Action))
    • (Development Operating Model Change (Requirement) - Faster development process of 25% (Outcome))
    • (Requirements - Enable Cloudification (Requirement))
    • (Increase Employee satisfaction (Goal) - Employee satisfaction increased 20% (Outcome))
    • (Requirements - Centralized customer service (Requirement))
    • (Resources - Demand Management Team (Resource) )
    • (Resources - API Gateway (Resource) )
    • (Improve customer service (Goal) - Customer satisfaction increased 20% (Outcome))
    • (Digital Platform (Capability) - Digitalization Strategy (Course of Action))
    • (Assesments - Cost Structure is not competitive (Assessment))
    • (Goals - Speed up development process (Goal))
    • (Outcomes - Cost reduction of 15% (Outcome))
    • (Process Automation (Requirement) - Cost reduction of 15% (Outcome))
    • (Customer Value (Value) - Customer satisfaction increased 20% (Outcome))
    • (Development process slowness (Driver) - Increase Automation (Goal))
    • (Cost Structure Improvement (Value) - CFO (Stakeholder))
    • (Goals - Increase Automation (Goal))
    • (Requirements - Process Automation (Requirement))
    • (Digitalization Strategy (Course of Action) - Digitalized services (Requirement))
    • (Customer Service (Capability) - Digitalization Strategy (Course of Action))
    • (Customer Value (Value) - CEO (Stakeholder))
    • (Resources - Modernized DevOps Team (Resource) )
    • (Outcomes - Increased automation of 15% (Outcome))
    • (Outcomes - Faster development process of 25% (Outcome))
    • (Demand Management Team (Resource) - Centralized Demand Management (Capability))
    • (Development process slowness (Driver) - Market share is declining (Assessment))
    • (Course of Actions - Integrated Development Operating Model (Course of Action) )
    • (Cloud Strategy (Course Of Action) - Process Automation (Requirement))
    • (Resources - RPA Platform (Resource) )
    • (Resources - RPA Team (Resource) )
    • (Outcomes - Employee satisfaction increased 20% (Outcome))
    • (Goals - Increase Employee satisfaction (Goal))
    • (CEO (Stakeholder) - Employee satisfaction (Driver))
    • (Assesments - Market share is declining (Assessment))
    • (API Management (Capability) - Cloud Strategy (Course Of Action))
    • (Requirements - Development Operating Model Change (Requirement))
    • (RPA Platform (Resource) - RPA (Capability))
    • (Drivers - Cost-efficiency (Driver))
    • (Cloud Strategy (Course Of Action) - Enable Cloudification (Requirement))
    • (Stakeholders - Management Board (Stakeholder))
    • (Capabilities - RPA (Capability))
    • (Cost-efficiency (Driver) - Cost Structure is not competitive (Assessment))
    • (Integrated Development Operating Model (Course of Action) - Development Operating Model Change (Requirement))
    • (Drivers - Development process slowness (Driver))
    • (Modernized DevOps Team (Resource) - Digital Platform (Capability))
    • (Centralized Demand Management (Capability) - Integrated Development Operating Model (Course of Action) )
    • (Stakeholders - CFO (Stakeholder))
    • (Customer satisfaction (Driver) - Customers are moving to competitors ((Assessment))
    • (Centralized customer service (Requirement) - Customer satisfaction increased 20% (Outcome))
    • (Process Automation (Requirement) - Increased automation of 15% (Outcome))
    • (Assesments - Customers are moving to competitors ((Assessment))
    • (Capabilities - API Management (Capability))
    • (Self-Service Apps (Resource) - Customer Service (Capability))
    • (Drivers - Employee satisfaction (Driver))
    • (Enable Cloudification (Requirement) - Cost reduction of 15% (Outcome))
    • (Employee satisfaction (Driver) - Increase Employee satisfaction (Goal))
    • (Digitalization Strategy (Course of Action) - Centralized customer service (Requirement))
    • (RPA Team (Resource) - RPA (Capability))
    • (Management Board (Stakeholder) - Development process slowness (Driver))
    • (Speed up development process (Goal) - Faster development process of 25% (Outcome))
    • (Customer satisfaction (Driver) - Market pressure for service design & innovation (Assessment))
    • (Stakeholders - CEO (Stakeholder))
    • (CFO (Stakeholder) - Cost-efficiency (Driver))
    • (Cost Structure Improvement (Value) - Cost reduction of 15% (Outcome))
    • (Capabilities - Digital Platform (Capability))
    • (Increase Automation (Goal) - Increased automation of 15% (Outcome))
    • (Course of Actions - Digitalization Strategy (Course of Action))
    • (Capabilities - Customer Service (Capability))
    • (Resources - Self-Service Apps (Resource) )
    • (CEO (Stakeholder) - Customer satisfaction (Driver))
    • (Cost-efficiency (Driver) - Reduce costs (Goal))
    • (Requirements - Digitalized services (Requirement))
    • (Capabilities - Centralized Demand Management (Capability))
    • (Outcomes - Customer satisfaction increased 20% (Outcome))
    • (Drivers - Customer satisfaction (Driver))
    • (Assesments - Market pressure for service design & innovation (Assessment))
    • (Development process slowness (Driver) - Speed up development process (Goal))
    • (Goals - Improve customer service (Goal))
    • (RPA (Capability) - Cloud Strategy (Course Of Action))
    • Data Object B-1 (Application Component B - Application Component A)
    • Data Object A-1 (Application Component A - Application Component B)
    • Data Object A-1 (Application Component A - Application Component C)
    • (Stakeholders of Organization - Chief Digital Officer (CDO) (Stakeholder))
    • (Drivers for Change - Value creation (Driver))
    • (Stakeholders of Organization - Chief Executive Officer (CEO) (Stakeholder))
    • (Drivers for Change - Stakeholder satisfaction (Driver))
    • (Market share (Driver) - Market share is declining (Assessment))
    • (Drivers for Change - Service portfolio (Driver))
    • (Assesments of the Drivers - Competitors are including advanced features in their service models (Assessment))
    • (Assesments of the Drivers - Market pressure for service design & innovation (Assessment))
    • (Assesments of the Drivers - Market share is declining (Assessment))
    • (Chief Marketing Officer (CMO) (Stakeholder) - Market share (Driver))
    • (Profitability (Driver) - Revenue (Driver))
    • (Chief Financial Officer (CFO) (Stakeholder) - Revenue (Driver))
    • (Drivers for Change - Market pressure for new services (Driver))
    • (Chief Executive Officer (CEO) (Stakeholder) - Value creation (Driver))
    • (Chief Digital Officer (CDO) (Stakeholder) - Service quality (Driver))
    • (Chief Digital Officer (CDO) (Stakeholder) - Customer satisfaction (Driver))
    • (Chief Marketing Officer (CMO) (Stakeholder) - Market pressure for new services (Driver))
    • (Drivers for Change - Revenue (Driver))
    • (Market pressure for new services (Driver) - Market pressure for service design & innovation (Assessment))
    • (Chief Financial Officer (CFO) (Stakeholder) - Profitability (Driver))
    • (Drivers for Change - Service quality (Driver))
    • (Drivers for Change - Time to Market (Driver))
    • (Chief Executive Officer (CEO) (Stakeholder) - Revenue (Driver))
    • (Assesments of the Drivers - Costs of aquiring new customers is increasing (Assessment))
    • (Chief Financial Officer (CFO) (Stakeholder) - Costs (Driver))
    • (Assesments of the Drivers - Competitors are providing new digital services (Assessment))
    • (Revenue (Driver) - Revenue is declining (Assessment))
    • (Chief Executive Officer (CEO) (Stakeholder) - Stakeholder satisfaction (Driver))
    • (Stakeholders of Organization - Chief Marketing Officer (CMO) (Stakeholder))
    • (Chief Digital Officer (CDO) (Stakeholder) - Time to Market (Driver))
    • (Service portfolio (Driver) - Competitors are including advanced features in their service models (Assessment))
    • (Chief Executive Officer (CEO) (Stakeholder) - Time to Market (Driver))
    • (Customer satisfaction (Driver) - Competitors are providing new digital services (Assessment))
    • (Chief Executive Officer (CEO) (Stakeholder) - Profitability (Driver))
    • (Drivers for Change - Market share (Driver))
    • (Chief Digital Officer (CDO) (Stakeholder) - Service portfolio (Driver))
    • (Assesments of the Drivers - Revenue is declining (Assessment))
    • (Costs (Driver) - Costs of aquiring new customers is increasing (Assessment))
    • (Chief Marketing Officer (CMO) (Stakeholder) - Service portfolio (Driver))
    • (Stakeholders of Organization - Chief Financial Officer (CFO) (Stakeholder))
    • (Outcome 3 - Goal 3)
    • (Outcomes - Outcome 2)
    • (Value - Outcome 3)
    • (Assessment 2 - Driver 2)
    • (Assesments - Assessment 1)
    • (Goal 1 - Assessment 1)
    • (Requirement 1 - Principle 1)
    • (Outcome 1 - Goal 1)
    • (Core element(s) - Business Service)
    • (Goal 3 - Assessment 3)
    • (Stakeholders - Stakeholder C)
    • (Constraints - Constraint 1)
    • (Requirements - Requirement 3)
    • (Drivers - Driver 3)
    • (Goal 2 - Assessment 2)
    • (Principle 1 - Outcome 1)
    • (Outcomes - Outcome 3)
    • (Value - Core element(s))
    • (Requirements - Requirement 2)
    • (Outcomes - Outcome 1)
    • (Drivers - Driver 1)
    • (Assesments - Assessment 3)
    • (Outcome 2 - Goal 2)
    • (Requirement 2 - Outcome 2)
    • (Assessment 1 - Driver 1)
    • (Constraint 1 - Outcome 3)
    • (Core element(s) - Capability)
    • (Driver 1 - Stakeholder A)
    • (Capability - Requirement 1)
    • (Application Service - Requirement 3)
    • (Principles - Principle 1)
    • (Goals - Goal 2)
    • (Stakeholders - Stakeholder A)
    • (Assesments - Assessment 2)
    • (Business Service - Requirement 2)
    • (Requirement 3 - Constraint 1)
    • (Goals - Goal 1)
    • (Value - Stakeholder C)
    • (Assessment 3 - Driver 3)
    • (Driver 2 - Stakeholder B)
    • (Requirements - Requirement 1)
    • (Drivers - Driver 2)
    • (Stakeholders - Stakeholder B)
    • (Core element(s) - Application Service)
    • (Goals - Goal 3)
    • (Internal Assessment - Strengths)
    • (Strengths - Strength 1)
    • (SWOT analysis - External Assessment)
    • (External Assessment - Threathts)
    • (SWOT analysis - Internal Assessment)
    • (Internal Assessment - Weaknesses)
    • (Weaknesses - Weakness 1)
    • (Weaknesses - Weakness 2)
    • (Threathts - Threath 1)
    • (Assessment - SWOT analysis)
    • (Strengths - Strength 2)
    • (Threathts - Threath 2)
    • (Opportunities - Opportunity 1)
    • (Opportunities - Opportunity 2)
    • (External Assessment - Opportunities)
    • realization (Artifact - Data Object)
    • (Infrastructure / Platforms - Platform C (Node))
    • (Applications and Data - Application Component A)
    • (Business Services - Business Service A)
    • (External Roles and Actors - Customer (Business Role))
    • serving (Business Service A - Customer (Business Role))
    • (Processes and Internal Roles and Actors - Business Actor)
    • serving (Application Service C - Business Process A)
    • realization (Application Component A - Application Service C)
    • (Infrastructure / Platforms - Artifact)
    • realization (Business Process A - Business Service A)
    • (External Roles and Actors - Business Actor)
    • realization (Platform C (Node) - Technology Service C)
    • (Technology- and Infrastructure Services - Technology Service C)
    • assignment (Business Actor - Business Process A)
    • access (Application Component A - Data Object)
    • access (Platform C (Node) - Artifact)
    • serving (Technology Service C - Application Component A)
    • realization (Data Object - Business Object)
    • assignment (Business Actor - Customer (Business Role))
    • (Applications and Data - Data Object)
    • (Processes and Internal Roles and Actors - Business Object)
    • (Processes and Internal Roles and Actors - Business Process A)
    • (Application Services - Application Service C)
    • access (Business Process A - Business Object)
    • (Define Application Service(s) - Define Application(s))
    • association (Value - Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW?)
    • (Goal - Driver)
    • serving (Application Interface - Business Actor {internal})
    • (Assessment - Goal)
    • (WHAT? - Goal)
    • serving (Technology Service - Application Process)
    • realization (Constraint - Outcome)
    • trigger (Application Event - Application Process)
    • (Technology Layer - Device)
    • (Implementation View - WHEN, BY WHAT? - Plateau (Phase))
    • (Application Layer - Application Service)
    • (Business Layer - Business Actor {internal})
    • (Implementation View - WHEN, BY WHAT? - Gap)
    • realization (Requirement - Outcome)
    • (WHAT? - Strategy View)
    • (Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW? - Business Layer)
    • serving (Technology Interface - Application Component)
    • serving (Product - Business Role)
    • (Strategy View - Resource)
    • (Driver - Stakeholder)
    • (Technology Layer - Technology Event)
    • (Business Layer - Business Interface)
    • serving (Capability - Value Stream)
    • (Technology Layer - System Software)
    • realization (Course of Action - Requirement)
    • (WHAT? - Requirement)
    • serving (Application Service - Business Process)
    • (Plateau (Phase) - Gap)
    • (Technology Layer - Technology Service)
    • flow (Business Actor {internal} - Business Actor {external})
    • realization (Capability - Course of Action)
    • access (Application Process - Data Object)
    • (Goals View (Motivation) - WHY?)
    • realization (Deliverable (Build, release) - Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW?)
    • access (Technology Process - Artifact)
    • realization (Artifact - Data Object)
    • assignment (Business Interface - Business Service)
    • trigger (Technology Event - Technology Process)
    • (Assessment - Goal)
    • (WHAT? - Principle)
    • (WHY? - Assessment)
    • trigger (Business Event - Business Process)
    • (Technology Layer - Technology Interface)
    • (Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW? - Application Layer)
    • association (Value - Stakeholder)
    • (WHAT? - Outcome)
    • realization (Value Stream - Course of Action)
    • (Technology Layer - Communication Network)
    • (Business Layer - Business Role)
    • association (Device - Communication Network)
    • (Business Layer - Contract)
    • composition (Node - Technology Interface)
    • (Implementation View - WHEN, BY WHAT? - Deliverable (Build, release))
    • (WHY? - Driver)
    • (Application Layer - Application Event)
    • (Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW? - Technology Layer)
    • aggregation (Node - System Software)
    • realization (Requirement - Principle)
    • flow (Business Actor {external} - Business Actor {internal})
    • (Strategy View - Value Stream)
    • (Technology Layer - Artifact)
    • realization (Data Object - Business Object)
    • flow (Business Process - Business Process)
    • assignment (Node - Artifact)
    • access (Business Process - Business Object)
    • (Contract - Business Service)
    • serving (Business Interface - Business Actor {external})
    • assignment (Business Actor {external} - Business Role)
    • (Application Layer - Application Interface)
    • (Application Layer - Application Process)
    • aggregation (Product - Business Service)
    • assignment (Technology Interface - Technology Service)
    • (Business Layer - Product)
    • assignment (Node - Technology Process)
    • (Business Layer - Representation)
    • (WHY? - Stakeholder)
    • (Goals View (Motivation) - WHAT?)
    • (Business Layer - Business Event)
    • aggregation (Node - Device)
    • assignment (Application Interface - Application Service)
    • realization (Application Process - Application Service)
    • composition (Business Actor {internal} - Business Interface)
    • (Implementation View - WHEN, BY WHAT? - Work Package (Project/Product))
    • realization (Business Process - Business Service)
    • assignment (Device - System Software)
    • assignment (Application Component - Application Process)
    • realization (Deliverable (Build, release) - Plateau (Phase))
    • (Assessment - Driver)
    • (Business Layer - Business Process)
    • realization (Principle - Outcome)
    • serving (Application Service - Application Component)
    • (Application Layer - Application Component)
    • (Representation - Contract)
    • realization (Technology Process - Technology Service)
    • serving (Business Service - Business Role)
    • association (Value Stream - Value)
    • (Business Process - Business Layer)
    • realization (Representation - Business Object)
    • flow (Application Component - Application Component)
    • (Technology Layer - Technology Process)
    • (Application Layer - Data Object)
    • (WHAT? - Value)
    • (Technology Layer - Node)
    • (Strategy View - Capability)
    • (Business Layer - Business Service)
    • realization (Work Package (Project/Product) - Deliverable (Build, release))
    • (Business Layer - Business Object)
    • assignment (Resource - Capability)
    • (Assessment - Outcome)
    • realization (Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW? - Goals View (Motivation))
    • association (Value - Outcome)
    • (WHAT? - Constraint)
    • assignment (Business Actor {internal} - Business Process)
    • (Strategy View - Course of Action)
    • composition (Application Component - Application Interface)
    • realization (Outcome - Goal)
    • serving (Application Service - Application Component)
    • aggregation (Node - Device)
    • trigger (Application Event - Application Process)
    • (Business Layer - Business Process)
    • (Technology Layer - Technology Process)
    • (Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW? - Business Layer)
    • assignment (Business Actor {internal} - Business Process)
    • access (Technology Process - Artifact)
    • access (Application Process - Data Object)
    • composition (Application Component - Application Interface)
    • (Business Layer - Business Object)
    • serving (Business Service - Business Role)
    • assignment (Technology Interface - Technology Service)
    • realization (Application Process - Application Service)
    • trigger (Business Event - Business Process)
    • (Technology Layer - Artifact)
    • realization (Business Process - Business Service)
    • realization (Data Object - Business Object)
    • (Technology Layer - Technology Interface)
    • (Technology Layer - Technology Event)
    • composition (Node - Technology Interface)
    • flow (Business Actor {internal} - Business Actor {external})
    • assignment (Application Interface - Application Service)
    • assignment (Business Interface - Business Service)
    • serving (Business Interface - Business Actor {external})
    • assignment (Node - Technology Process)
    • (Application Layer - Data Object)
    • realization (Technology Process - Technology Service)
    • assignment (Device - System Software)
    • realization (Artifact - Data Object)
    • (Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW? - Application Layer)
    • (Technology Layer - Node)
    • (Application Layer - Application Process)
    • flow (Application Component - Application Component)
    • serving (Technology Interface - Application Component)
    • (Business Layer - Business Event)
    • (Device - Node)
    • (Application Layer - Application Interface)
    • composition (Business Actor {internal} - Business Interface)
    • (Layered View - the Core Behavior And Structure / Architectural Building Blocks - HOW? - Technology Layer)
    • (Business Layer - Business Actor {internal})
    • assignment (Application Component - Application Process)
    • serving (Application Service - Business Process)
    • aggregation (Node - System Software)
    • assignment (Node - Artifact)
    • flow (Business Actor {external} - Business Actor {internal})
    • (Technology Layer - Technology Service)
    • access (Business Process - Business Object)
    • (Application Layer - Application Service)
    • trigger (Technology Event - Technology Process)
    • (Business Process - Business Layer)
    • (Application Layer - Application Event)
    • flow (Business Process - Business Process)
    • (Business Layer - Business Interface)
    • (Application Layer - Application Component)
    • serving (Technology Service - Application Process)
    • (Business Layer - Business Service)
    • serving (Application Interface - Business Actor {internal})
    • (Business Layer - Business Role)
    • assignment (Business Actor {external} - Business Role)
    • serving (Application Interface - Business Actor {internal})
    • (Active Structure - Business Interface)
    • (Active Structure - Business Actor {internal})
    • (Behavior - Application Process)
    • (Behavior - Business Process)
    • (Behavior - Technology Process)
    • (Active Structure - Technology Interface)
    • access (Technology Process - Artifact)
    • assignment (Business Interface - Business Service)
    • (Passive Structure - Data Object)
    • serving (Technology Service - Application Process)
    • assignment (Business Actor {internal} - Business Process)
    • realization (Application Process - Application Service)
    • assignment (Application Component - Application Process)
    • (Active Structure - Node)
    • realization (Data Object - Business Object)
    • aggregation (Node - System Software)
    • (Behavior - Application Service)
    • access (Application Process - Data Object)
    • composition (Node - Technology Interface)
    • (Active Structure - Application Interface)
    • serving (Application Service - Business Process)
    • (Behavior - Business Service)
    • assignment (Node - Artifact)
    • (Passive Structure - Artifact)
    • assignment (Technology Interface - Technology Service)
    • composition (Application Component - Application Interface)
    • (Behavior - Technology Service)
    • (Active Structure - Business Actor {external})
    • composition (Business Actor {internal} - Business Interface)
    • assignment (Application Interface - Application Service)
    • (Passive Structure - Business Object)
    • assignment (Node - Technology Process)
    • realization (Artifact - Data Object)
    • serving (Technology Interface - Application Component)
    • (Active Structure - Application Component)
    • access (Business Process - Business Object)
    • serving (Business Interface - Business Actor {external})
    • realization (Technology Process - Technology Service)
    • realization (Business Process - Business Service)
    • (Kokonaisarkkitehtuurin arvolupaukset - Kokonaisuuden hallinta)
    • (Ajan säästyminen - Kehittämisen nopeutuminen)
    • (Päällekkäisyyksien tunnistamisen helpottuminen - Ajan säästyminen)
    • (Enemmän ja tarkempaa tietoa organisaatiosta - Päällekkäisyyksien tunnistamisen helpottuminen)
    • (Kokonaisarkkitehtuurin arvolupaukset - Kokonaisuuden tehokas kehittäminen)
    • (Yhteistyön ja kommunikaation paraneminen - Lopputulosten laadun paraneminen)
    • (Läpinäkyvyyden paraneminen - Yhteistyön ja kommunikaation paraneminen)
    • (Enemmän ja tarkempaa tietoa organisaatiosta - Päätöksenteon paraneminen)
    • (Enemmän ja tarkempaa tietoa organisaatiosta - Toiminnan ymmärtämisen paraneminen)
    • (Toiminnan ymmärtämisen paraneminen - Ajan säästyminen)
    • (Resurssien tehokkaampi hyödyntäminen - Kustannustehokkuus)
    • (Toiminnan ymmärtämisen paraneminen - Päätöksenteon paraneminen)
    • (Läpinäkyvyyden paraneminen - Monimutkaisuuden hallinnan paraneminen)
    • (Kokonaisarkkitehtuurin arvolupaukset - Enemmän ja tarkempaa tietoa organisaatiosta)
    • (Lopputulosten laadun paraneminen - Asiakastyytyväisyyden paraneminen)
    • (Enemmän ja tarkempaa tietoa organisaatiosta - Läpinäkyvyyden paraneminen)
    • (Läpinäkyvyyden paraneminen - Ajan säästyminen)
    • (Kokonaisarkkitehtuurin arvolupaukset - Kokonaisuuden ymmärtäminen )
    • (Enemmän ja tarkempaa tietoa organisaatiosta - Monimutkaisuuden hallinnan paraneminen)
    • (Toiminnan ymmärtämisen paraneminen - Resurssien tehokkaampi hyödyntäminen)
    • (Risk Management Goal - Security Goal)
    • (Security Goal - Information Security Goal)
    • (Enterprise Risk Management (Business Function) - Security (Business Function))
    • (Enterprise Risk Management (Business Function) - Risk Management Goal)
    • (Security (Business Function) - Security Goal)
    • (Information Security (Business Function) - Information Security Goal)
    • (Security (Business Function) - Information Security (Business Function))
    • (Order (Business Object) - Invoice (Business Object))
    • (Order (Business Object) - Order Line (Business Object))
    • (Order (Business Object) - Delivery (Business Object))
    • (Customer (Business Object) - Order (Business Object))
    • (Order Line (Business Object) - Product (Business Object))
    • (WHAT (Capability) - HOW (Value Stream))
    • (HOW (Value Stream) - WHY (Value))
    • Information A.1 (Business Actor B - Business Actor C)
    • Information E.1 (Business Actor E - Business Actor B)
    • Information D.1 (Business Actor D - Business Actor B)
    • Information A.1 (Business Actor A - Business Actor B)
    • Information B.1 (Business Actor B - Business Actor E)
    • (Business Role A - Activity 1.1)
    • (Business Role B - Junction)
    • Info 1.A (Activity 1.1 - Activity 2.1 )
    • Info A (Activity 2.1 - Application Component A)
    • [no] (Junction - Activity 3.1 )
    • (Activity 2.1 - Junction)
    • (Business Role A - Activity 1.3)
    • [yes] (Junction - Activity 2.2 )
    • (Activity 2.2 - Junction)
    • (Business Role A - Activity 1.2)
    • (Activity 1.3 - Output)
    • (Junction - Activity 2.3 )
    • Data A-1 (Application Component A - Application Component B)
    • (Business Role B - Activity 2.2 )
    • Info 2 (Activity 2.3 - Application Component B)
    • Data C (Application Component C - Activity 1.3)
    • (Activity 1.2 - Activity 1.3)
    • Data B (Application Component B - Activity 2.3 )
    • (Business Role C - Activity 3.1 )
    • (Business Role B - Junction)
    • Info 2 (Activity 2.2 - Activity 1.2)
    • Data C-1 (Application Component C - Application Component A)
    • (Business Role B - Activity 2.3 )
    • (Activity 3.1 - Junction)
    • Info B (Activity 3.1 - Application Component A)
    • triggering (Trigger - Activity 1.1)
    • (Activity 1.1 - Activity 1.2)
    • (Business Role B - Activity 2.1 )
    • (Activity 2.1 - Business Role B)
    • Info 2 (Activity 2.3 - Activity 1.3)
    • Data B-1 (Application Component B - Application Component C)
    • serving (Application Service A.1 - Activity 2.1 )
    • [yes] (Junction - Activity 2.2 )
    • Data C-1 (Application Component C - Application Component A)
    • (Business Role A - Activity 1.2)
    • (Activity 1.1 - Activity 1.2)
    • realization (Activity 2.1 - Business Service 1)
    • realization (Application Component A - Application Service A.2)
    • (Activity 1.3 - Output)
    • realization (Application Component B - Application Service B.1)
    • (Activity 2.1 - Junction)
    • [no] (Junction - Activity 3.1 )
    • realization (Application Component A - Application Service A.1)
    • (Activity 2.2 - Junction)
    • (Activity 1.2 - Activity 1.3)
    • (Business Role B - Activity 2.1 )
    • triggering (Trigger - Activity 1.1)
    • serving (Application Service A.2 - Activity 3.1 )
    • (Business Role A - Activity 1.3)
    • (Business Role B - Activity 2.3 )
    • (Business Role B - Activity 2.2 )
    • serving (Application Service C.1 - Activity 1.3)
    • serving (Business Service 1 - Activity 1.1)
    • (Business Role B - Junction)
    • (Junction - Activity 2.3 )
    • serving (Application Service B.1 - Activity 2.3 )
    • serving (Business Service 2 - Activity 1.2)
    • (Business Role A - Activity 1.1)
    • Data A-1 (Application Component A - Application Component B)
    • (Business Role C - Activity 3.1 )
    • (Activity 3.1 - Junction)
    • realization (Activity 2.2 - Business Service 2)
    • (Business Role B - Junction)
    • (Activity 2.1 - Business Role B)
    • realization (Application Component C - Application Service C.1)
    • Data B-1 (Application Component B - Application Component C)
    • serving (Operating System (System Software) - Platform sw (System Software))
    • aggregation (Platform (Node) - Device)
    • serving (Technology Service - Application Component)
    • assignment (Platform (Node) - Artifact)
    • aggregation (Platform (Node) - Operating System (System Software))
    • assignment (Device - Platform sw (System Software))
    • association (Device - Communication Network)
    • realization (Artifact - Application Component)
    • aggregation (Platform (Node) - Platform sw (System Software))
    • realization (Platform (Node) - Technology Service)
    • assignment (Device - Operating System (System Software))
    • serving (derived) (Platform sw (System Software) - Application Component)
    • serving (Intranet Platform (Technology Service) - Intranet (Application Component))
    • assignment (Server A-1 PROD-123 (Device) - Windows Server 2008 R2 SP1 (System Software))
    • realizing (Sharepoint Platform A-1 (Node) - Intranet Platform (Technology Service))
    • (Sharepoint Platform A-1 (Node) - Windows Server 2008 R2 SP1 (System Software))
    • serving (Windows Server 2008 R2 SP1 (System Software) - MS Sharepoint 2013 SP1 (System Software))
    • (Sharepoint Platform A-1 (Node) - Server A-1 PROD-123 (Device))
    • association (Server A-1 PROD-123 (Device) - Internal network (Communication Network))
    • (Sharepoint Platform A-1 (Node) - MS Sharepoint 2013 SP1 (System Software))
    • (Increased automation of 15% (Outcome) - Automatization (Goal))
    • (CEO (Stakeholder) - Cost reduction (Driver))
    • (Strategic Goals - Automatization (Goal))
    • (Automatize Business Processes (Course Of Action) - Process Automation (Requirement))
    • (Cloud services (Requirement) - Cost reduction of 15% (Outcome))
    • (AI & RPA (Capability) - Automatize Business Processes (Course Of Action))
    • (Requirements - Process Automation (Requirement))
    • (Faster time-to-market of 25% (Outcome) - Efficient, Lean and agile development process (Goal))
    • (Lean & agile organization culture (Course Of Action) - Changed operating model (Requirement))
    • (Digital Platform (Capability) - Digitalization (Course Of Action))
    • (Digitalized services (Requirement) - Faster time-to-market of 25% (Outcome))
    • (Changed operating model (Requirement) - Faster time-to-market of 25% (Outcome))
    • (Cost reduction (Driver) - Automatization (Goal))
    • (Cost reduction of 15% (Outcome) - Reduction of maintenance costs (Goal))
    • (Changed operating model (Requirement) - Cost reduction of 15% (Outcome))
    • (AI & RPA (Capability) - Digitalization (Course Of Action))
    • (CFO (Stakeholder) - Cost reduction (Driver))
    • (Digitalized services (Requirement) - Customer satisfaction increased 20% (Outcome))
    • (CEO (Stakeholder) - Customer satisfaction (Driver))
    • (Development process slowness and complexity (Driver) - Efficient, Lean and agile development process (Goal))
    • (Digitalization (Course Of Action) - Single point of Contact (Requirement))
    • (Single point of Contact (Requirement) - Customer satisfaction increased 20% (Outcome))
    • (Efficient customer service (Goal) - Customer satisfaction (Driver))
    • (API Management (Capability) - Cloud Strategy (Course Of Action))
    • (Customer satisfaction increased 20% (Outcome) - Efficient customer service (Goal))
    • (Capabilities - AI & RPA (Capability))
    • (Process Automation (Requirement) - Cost reduction of 15% (Outcome))
    • (Lean & agile operating model (Capability) - Lean & agile organization culture (Course Of Action))
    • (Customer Service (Capability) - Digitalization (Course Of Action))
    • (Digitalization (Course Of Action) - Digitalized services (Requirement))
    • (Strategic Actions (Course of Actions) - Automatize Business Processes (Course Of Action))
    • (Process Automation (Requirement) - Increased automation of 15% (Outcome))
    • (CEO (Stakeholder) - Development process slowness and complexity (Driver))
    • (Cloud Strategy (Course Of Action) - Cloud services (Requirement))
    • (Outcomes / Metrics - Increased automation of 15% (Outcome))
    • (Cost reduction (Driver) - Reduction of maintenance costs (Goal))
    • (Evidence - Admission Form)
    • (Evidence - Confirmation)
    • (Customer Actions - Customer)
    • (Customer Actions - Customer Journey)
    • (On-stage / Front-stage Actions - Contact)
    • (On-stage / Front-stage Actions - Form Handling)
    • (Back-stage Actions - Customer Service)
    • (Back-stage Actions - Receive & register Form)
    • (Support Processes - Decision-maker)
    • (Support Processes - Process Form)
    • (Support Processes - Accept)
    • (Support Processes - Send Decision)
    • (Support Systems - Application A)
    • (Support Systems - Application B)
    • serving (Application Service C-2 - Application Component A)
    • serving (Application Service A-1 - Application Component X)
    • serving (Application Service D-1 - Application Component A)
    • realization (Application Component A - Application Service A-2)
    • serving (Application Service C-1 - Application Component A)
    • realization (Application Component B - Application Service B-1)
    • realization (Application Component A - Application Service A-1)
    • realization (Application Component A - Application Service A-3)
    • realization (Application Component D - Application Service D-1)
    • serving (Application Service B-1 - Application Component A)
    • realization (Application Component C - Application Service C-1)
    • serving (Application Service A-3 - End User Group A )
    • serving (Application Service A-2 - Application Component Y)
    • realization (Application Component C - Application Service C-2)
    • (Application Service A-3-2 - Application Component A-2)
    • (Application Component A-2 - Application Service A-2)
    • serving (Application Service B-1 - Application Component A-1)
    • realization (Application Component A-1 - Application Service A-1)
    • (Application Service D-1 - Application Component A-3)
    • (Application Component A - Application Component A-3)
    • (Application Service A-1-2- - Application Component A-2)
    • (Application Service C-2 - Application Component A-3)
    • (Application Service C-1 - Application Component A-2)
    • (Application Component A-3 - Application Service A-3-2)
    • (Application Component A - Application Service A-3-2)
    • (Application Component A - Application Component A-2)
    • (Application Component A - Application Service A-1-2-)
    • (Application Component A - Application Component A-1)
    • (Application Component A-3 - Application Service A-3)
    • (Application Component A-1 - Application Service A-1-2-)
    • (Application Component A-1-1 - Application Service A-1)
    • (Application Service B-1 - Application Component A-1-2)
    • (Application Component A-2 - Application Component A-2-1)
    • (Application Component A - Application Component A-3)
    • (Application Component A-3 - Application Service A-3-2)
    • (Application Component A-1 - Application Service A-1-2-)
    • (Application Component A-1 - Application Component A-1-2)
    • (Application Component A-1 - Application Component A-1-1)
    • serving (Application Service A-1-2- - Application Component A-2-2)
    • (Application Service C-1 - Application Component A-2-2)
    • (Application Service C-2 - Application Component A-3)
    • (Application Service A-3-2 - Application Component A-2-1)
    • (Application Component A - Application Component A-1)
    • (Application Component A-2-1 - Application Component A-2-2)
    • (Application Component A - Application Component A-2)
    • (Application Component A-2-1 - Application Service A-2)
    • (Application Component A-2 - Application Component A-2-2)
    • (Application Component A-1-2 - Application Service A-1-2-)
    • (Application Component A - Application Service A-3-2)
    • (Application Component A-3 - Application Service A-3)
    • (Application Service D-1 - Application Component A-3)
    • (Application Service A-1-2- - Application Component A-1-1)
    • (Diagram Class - Diagram Type)
    • (Diagram Class - Diagram)
    • (View - Diagram)
    • (Map - Diagram)
    • (Map (Diagram Class) - Diagram Class)
    • (View (Diagram Class) - Diagram Class)
    • (Map - Capability Map)
    • (Map - Business Service Map)
    • (Map - Business Concept Map)
    • (Map - Data Object Map)
    • (Map - Process Map)
    • (Map - Actor Map)
    • (Map - Technology Map)
    • (Map - Application Map)
    • (Map - Application Service Map)
    • (Map - Technlology Service Map)
    • (View - Business Analysis View)
    • (View - Actor Cooperation View)
    • (View - Process Cooperation View)
    • (View - Layered View)
    • (View - Overview)
    • (View - Application Structure View)
    • (View - Implementation View)
    • (View - Application Cooperation View)
    • (View - Motivation View)
    • (Design - Development Portfolio Planning and Prioritization)
    • (Supporting - Finance Management)
    • (Supporting - Risk Management)
    • (Management - Business Planning)
    • influence (Digital service or product or operating model - Customer satisfaction (Value))
    • influence (Customer satisfaction (Value) - Customer (Stakeholder))
    • (Workplace & Communication Principles - Small meeting rooms shall be available for on-the-fly meetings or loud discussions)
    • (Workplace & Communication Principles - Inform continuously, make information visible via electronic tools, screens etc.)
    • (Workplace & Communication Principles - Small walls, plantings, noice-cancelling headphones etc. preferred)
    • (Workplace & Communication Principles - Open spaces rather than closed rooms preferred - for open communication)
    • (Workplace & Communication Principles - Headphones means "please don't disturb" - in an open space office)
    • (Workplace & Communication Principles - Seeing is believing - common methods, backlogs, Kanbans etc. made visible)
    • (Meeting Principles - Meetings shall be kept short and well prepared)
    • (Meeting Principles - Meeting agenda shall be sent in advance)
    • (Meeting Principles - Meeting objectives and the purpose of the meeting shall be clearly defined)
    • (Meeting Principles - Meeting minutes with action points shall be provided right after the meeting )
    • (Meeting Principles - Only persons with contribution to the topic of the meeting shall be invited)
    • (Meeting Principles - Meetings shall be scheduled with short switching time between them)
    • (Architecture Work Principles - Just in time, just enough architecture)
    • (Architecture Work Principles - All the development targets shall be visualized )
    • (Architecture Work Principles - Architecture quality is built-in into collaborative working)
    • (Architecture Work Principles - Architecture shall be created just enough)
    • (Architecture Work Principles - Architects are co-operating with design & development)
    • (Architecture Work Principles - Architecture content is managed with appropriate tool with a centralized repository)
    • (Lean Practising Principles - Keep It Simple, Stupid (KISS))
    • (Lean Practising Principles - Visualization)
    • (Lean Practising Principles - Collaboration)
    • (Lean Practising Principles - Less is More)
    • (Common Lean & Agile Enterprise Development Principles - Learning by doing - do the first MVP, then analyse how to continue or stop doing this)
    • (Common Lean & Agile Enterprise Development Principles - Break the silos)
    • (Common Lean & Agile Enterprise Development Principles - License to fail - experiment, analyse, learn, fix, pivot)
    • (Common Lean & Agile Enterprise Development Principles - Customer Value creation)
    • (Meeting Principles - Meeting duration 45 min (not full hours))
    • association (Customer satisfaction (Value) - Customer (Stakeholder))
    • (Supporting - Information Security Management)
    • association (Customer satisfaction (Value) - Customer (Stakeholder))
    • (Development - Product Management)
    • (Design - Development Portfolio Management)
    • (Common Lean & Agile Enterprise Development Principles - Goal-orientation)
    • (Lean Practising Principles - More Action, Less Talk (MALT))
    • (Workplace & Communication Principles - Collegial trust and respect is crucial)
    • (Workplace & Communication Principles - Appreciate your colleagues)
    • (Lean Practising Principles - Simplification)
    • (Lean Practising Principles - Make things easy)
• • 1. Management
    • Goals & Strategies
      • Strategic Value Map
        • Strategic Value Map
      • Goals & Strategies
      • Strategy to Capability View
      • Mission, vision, values
    • Capabilities
      • Lean EA Capability Model
        • Lean EA Capability Model
        • Lean EA Capability Model 1
      • Capabilities
    • Governance Models
      • Lean EA Governance Model
        • Lean EA Governance Model
      • Governance Models
    • Principles
      • Guidelines
        • Meta-model
          • Meta-model
          • Metamodel (3.1) - full
          • Metamodel (3.1) - core
          • Metamodel - Behavior and Structure / Subject-Predicate-Object
        • Simplified ArchiMate Meta-model
          • ArchiMate Core Meta-model
          • ArchiMate Core Meta-model
        • Development Methods
          • Goal-Driven Approach (GDA)
            • Hexagon
              • Hexagon
            • Goal-Driven Approach (GDA)
            • Goal-Driven Approach (GDA) - Method
          • Service-Driven Approach (SDA)
            • Service-Driven Approach - Simplification
            • Service-Driven Approach
            • Service-Driven Approach (SDA) - Core
            • Service-Driven Approach (SDA) - process
          • LEAD (Lean EA Development)
            • LEAD (Lean EA Development)
            • Lean EA
          • LEAF (Lean Enterprise Architecture Framework)
            • LEAF (Lean Enterprise Architecture Framework)
          • Architectural Thinking approach
            • Architectural Thinking approach
            • Architectural Thinking core model
          • TOGAF ADM
            • TOGAF ADM
              • Preliminary
                • Scope
                  • Scope
                • Governance Model
                  • Governance Model
                • Enterprise Architecture Team and Organization
                  • Actors
                    • Actors
                  • Roles
                    • Roles
                  • Actor-Role mapping
                    • Actor-Role mapping
                  • Roles & responsibilities
                    • Roles & responsibilities
                • Principles
                  • Principles
                • Methods & Tools
                  • Methods & Tools
                • Preliminary
              • A: Architecture Vision
                • Architecture Vision
                  • Architecture Vision
                • Business Strategy
                  • • Strategy process
                  • Strategy for Business
                  • Business Strategy
                  • Business Strategy (modelling approach)
                • Business Models
                  • Business Model Canvas
                    • Business Model Canvas
                    • Business Model Canvas (compact) - FI-EN
                    • Business Model Canvas (compact) - EN
                  • Business Models
                • Strategy implmentation
                  • Strategy implmentation
                • Stakeholders
                  • • • C-level managers
                  • Stakeholders
                  • Stakeholder Viewpoint
                • Drivers
                  • Drivers
                • Assesments
                  • Assesments
                • Goals
                  • Goals
                • Constraints
                  • Constraints
                • Requirements
                  • Requirements (EA-work)
                    • Requirements (EA-work)
                  • Requirements
                • Gaps
                  • Gaps
                • Risks
                  • Risks
                • A: Architecture Vision
                • Phase A
              • B: Business Architecture
                • Business Services
                  • Business Services
                • Business Interfaces
                  • Business Interfaces
                • Business Processes
                  • Business Processes
                • Business Functions
                  • Business Functions
                • Business Capabilities
                  • Business Capabilities
                • Business Objects
                  • Business Objects
                • Business Events
                  • Business Events
                • Products
                  • Products
                • Contracts
                  • Contracts
                • Locations
                  • Locations
                • Business Actors
                  • Organization Units
                    • Organization Units
                  • Business Actors
                • Business Roles
                  • Business Roles
                • Business Collaborations
                  • Business Collaborations
                • Values
                  • Values
                • Representations
                  • Representations
                • Phase B
              • C: Application Architecture
                • Data Architecture
                  • Logical Data Objects
                    • Data Objects
                  • Data Architecture
                • Application Architecture
                  • Application Services
                    • Information System Services
                  • Applications
                    • Logical Application Components
                  • Physical Application Components
                    • Artifacts
                      • Artifacts
                  • Application Interfaces
                    • Application Interfaces
                  • Application Collaborations
                    • Application Collaborations
                  • Application Functions
                    • Application Functions
                  • Application Architecture
                • Phase C
              • D: Technology Architecture
                • Platform Services
                  • Infrastructure Services
                • Logical Technology Components
                  • Logical Technology Components
                • Platforms
                  • Nodes
                • PhysicalTechnology Components
                  • Devices
                  • PhysicalTechnology Components
                • System Software
                  • System Software
                • Networks
                  • Networks
                • Phase D
              • E: Opportunities & Solutions
                • Gaps
                  • Gaps
                • Work packages
                  • Programs
                    • Programs
                  • Work packages
                • Deliverables
                  • Deliverables
                • Transitions / Phases
                  • Transitions
                • E: Opportunities & Solutions
              • F: Migration Planning
                • Roadmap
                  • Migration Planning
                • Viewpoints
                  • Implementation and Migration Viewpoint
                    • • Project A Release 1 (Deliverable)
                    • Implementation and Migration Viewpoint
                • F: Migration Planning
              • G: Implementation Governance
                • G: Implementation Governance
              • H: Architecture Change Management
                • H: Architecture Change Management
              • Architecture Requirements Management
                • Architecture Requirements Management (Kanban)
                • Architecture Requirements Management
              • TOGAF ADM
            • TOGAF Content Metamodel
              • TOGAF Architectural Artifacts by ADM Phase
            • ArchiMate
              • ADM Phases (Cycle Diagram)
                • TOGAF Content Metamodel
              • ArchiMate Framework layers
                • ArchiMate Framework layers
              • ArchiMate Framework
                • ArchiMate Framework
                • ArchiMate Core Layers
                • ArchiMate Contents
                • ArchiMate Layers - Extended - Customized
              • ArchiMate Overview
                • ArchiMate Overview (service orientation)
                • Overview (associations)
                • Overview (ppt images)
              • ArchiMate architectural layers
                • ArchiMate architectural layers
              • TOGAF ADM & ArchiMate
              • TOGAF ADM & ArchiMate - Simplified
            • Custom ADM
              • Custom
            • Conceptual Data Model
              • Conceptual Data Model
            • Deliverables
              • Deliverables
          • Component Model 0-2 (CM 0-n)
            • Component Model 0-n (CM 0-n)
            • Component Model 0 (CM-0)
            • Component Model 1 (CM-1)
            • Component Model 2 (CM-2)
          • Architecture Model -1-2-3 (AM-1-2-3)
            • Architecture Model -1-2-3 (AM-1-2-3)
            • AM-1
            • AM-2
            • AM-3
          • Development Methods
      • Lean EA Principles
        • Lean EA Principles DRAFT
        • Lean EA Principles 0.1
        • Lean EA Principles 1.0
        • Lean EA Principles
        • Lean EA Periaatteet
      • Business Models
        • Business Model Canvases
          • Business Model Canvas (BMC) - Example
            • Business Model Canvas (BMC) - Example
          • Business Model Canvas (BMC) - Template
            • Business Model Canvas (BMC) - Template
        • Concept Canvas
          • Concept Canvas
        • Business Models
      • Operating Models
        • IT4IT
          • IT4IT Operating Model
            • IT4IT Operating Model
        • Operating Models
      • Patterns
        • Goals View
          • Goals View
        • Patterns
        • Application design (pattern)
        • Application ETL-process (pattern)
        • Application Functional Decomposition (pattern)
        • Application Integration patterns
        • Application Interaction View (pattern) (line-width)
        • Application Interface (pattern)
        • Application Sequence (pattern) 1
        • Application Sequence (pattern) 2
        • Application Sequence (pattern) 3
        • ESB (EAI) (pattern)
        • ETL-process (pattern)
        • Implementation Roadmap (pattern) 1
        • Sequence (pattern)
        • SWOT analysis (pattern)
        • Technology Platform Service - Design Pattern
        • Layered View (pattern)
        • Layered View - Overview (Context Diagram)
        • Enterprise Risk Management (pattern)
        • Goals View (pattern)
        • Application Cooperation View - Pattern
        • OKR (pattern)
        • OKR (pattern) 2
        • SIPOC (pattern) 2
        • SIPOC (pattern)
        • Value Stream View (pattern) (4)
        • Value Stream Modelling (pattern) 1
        • Layered Business Process Swimline View (pattern) (information flows)
        • Layered Business Process Swimline View (pattern) (services)
        • Specialization
      • Examples
        • Requirements
          • Requirements
        • Examples
        • Application Group
        • Cooperation Views
        • Goals View (example)
        • Goals View (example) 2
        • Idea to Production Value Chain Example View
        • Idea to Production Value Chain Example View (simplification)
        • Ideasta tuotantoon
        • Modelling Practice 1 (esthetics)
        • Tiedon jalostamisen arvovirta (0.1)
        • Use Case Analysis View
        • Use Case View (example)
        • Value Modelling Approach
        • Value Stream and Business Process
        • Motivation View (example)
        • Milky Way Map example
        • Maturity Model (example)
        • Layered Process View (example)
        • Cloud Service Models View
        • Pilvipalvelut
        • KA arvo
        • Enterprise Risk Management View
        • Business Actor Cooperation View (example)
        • Technology Platform / Infrastructure View (example)
      • Principles
      • Goal-Driven Approach (GDA) Principles
      • Service-Driven Approach (SDA) Principles
    • Value Streams
      • Value Delivery Chain
        • Development Value Delivery Chain
      • Value Delivery Chain (pattern)
        • Value Delivery Chain (pattern)
        • Value Delivery Chain - Decomposition
        • Lean EA - Value Model 1
        • Lean EA - Value Model
      • Value Streams
      • Value Streams & Capabilities
    • Risks & Security
      • Risks & Security
    • Management
  • 2. Operational Development
    • Development Portfolio
      • Work Packages
        • Case C-1
        • Case Production Unit Digitalization
        • Project P-1 "Resource planing renewal"
        • Work Packages
      • Development Portfolio
    • Service Portfolio
      • Service Portfolio
      • Production Unit
    • Roadmaps
      • Roadmaps
      • Roadmap (development)
      • Roadmap of projects
      • Technology Roadmap
    • Operational Development
  • 3. Architecture Landscape
    • Maps
      • Capabilities
        • Capability Maps
          • Capability Map Example
            • Capability Map Example
          • Capability Maps
        • IT-CMF Capabilities
          • IT-CMF Capabilities
        • IT4IT Capabilities
          • IT4IT Value Chain and Capabilities
        • Lean EA Capabilities
          • Lean EA Capabilities
          • Lean EA Capabilities DRAFT VERSION
        • Portfolio Management Capabilities
          • Portfolio Management Capabilities
        • Capabilities
      • Business Services
        • Business Services
      • Business Actors
        • Business Roles
          • Business Roles
        • Business Actors
      • Business Processes
        • • Business Process 3
        • Business Processes
      • Business Concepts
        • Capability-Based Planning Model
          • Capability-Based Planning Model
        • Overall conceptual model
          • Overall conceptual model
        • Service - Conceptual Model
          • Conceptual Model - Service (ArchiMate)
        • Production Unit - Conceptual Data Model
          • Production Unit - Conceptual Data Model
        • Value Model
          • Value Model
        • Business Concepts
        • Conceptual Data Model View
        • Diagram Types [Concept Map]
      • Applications
        • • Application Component 1
          • Application Component 2
        • Applications
        • Application Map (Business areas A & B)
      • Application Services
        • Application Services
      • Data Objects
        • Data Objects
      • Technologies
        • Technology Services
          • Technology Services
        • Platforms / Nodes
          • Nodes / Platforms
        • Artifacts
          • Artifacts
        • Communication Networks
          • Infrastructure
        • Technologies
      • Maps
    • Views
      • Business Analyses
        • Goal Views
          • Goals
        • Production Unit - Goals
          • Production Unit - Goals
        • SWOT Analyses
          • SWOT Analyses
        • Risk Analyses
          • Risk Analyses
        • Requirement Analyses
          • Requirement Analyses
        • Business Analyses
        • Resource Planning Service - Business Case
        • Stakeholder Analysis View
        • Trends
      • Actor Cooperations
        • Actor Cooperations
        • Business Actor Cooperation - Pattern
      • Process Cooperations
        • Idea to Production Process
          • Design
            • • Demand Management
            • Design
          • Service Fulfillment
            • Service Fulfillment
          • Development
            • • Project Management
            • Development
          • Operation
            • Operation
          • • • Enterprise Architecture Management
            • Backlog Item
            • Management Board
            • Service
            • Strategy and Goal Management
          • Idea to Production Value Stream - Process
          • Idea to Production Value Stream - Simplification
        • Process Cooperations
        • Business Process Cooperation - Pattern
      • Overviews
        • Service Blueprints
          • Service Blueprints
          • Service Blueprint Example
        • Value Stream View
          • Value Stream View
          • Value Stream View (pattern)
          • Value Stream Realization View
        • Customer Views
          • Customer Journeys
            • Customer Journeys
          • Customers / Personas
            • Customers / Personas
          • Customer Views
        • Overviews
        • Resource Planning Service - Context Diagram
      • Application Coperations
        • Production Unit - Application Integration View
          • Production Unit - Application Integration View
        • Application Cooperation - Example Data Flow diagram
        • Application Cooperations
        • Resource Planning Service - [Application Cooperation]
        • Application Cooperation View
      • Application Structures
        • Application Structures
      • Implementation Views
        • Implementations
          • Implementations
        • Technology-Platforms
          • Technology-Platforms
        • Work Packages
          • Work Packages
        • Transition Architectures (Plateaus)
          • Plateaus
        • Implementation Views
        • Implementation Roadmap View
      • Layered Views
        • Layered Views
        • Production Unit - [Layered View]
      • Views
    • Architecture Landscape
  • Lean EA Framework (LEAF)