Here is a proposal for mapping Service Design concepts to ArchiMate (v.3.x) concepts (figure below). These ArchiMate concepts can be used to modeling e.g. Customer Journey Maps or Service Blueprints.
Monthly Archives: December 2016
18 posts
SAFe (Scaled Agile Framework) can be supported with an EA modeling tool for visualization purposes. SAFe encourages to utilize Lean & Agile practices in different development levels: Team-, Program- and Portfolio levels, and also in optional “Value Stream” level. SAFe development approach is based on project level agile practices and methods […]
The Open Group IT4IT Reference Architecture and Operating Model for IT Service end2end lifecycle-managament can be extended with an additional strategy and business related value stream. Historically the IT4IT is covering the IT function and especially the conventional application layer (domain). To cover the overall enterprise development, the IT4IT can be […]
Archi -tool provides ready-to-use canvas templates. E.g. Business Model Canvas (BMC) and Value Proposition Canvas for business model design, and Customer Journey Canvas for more detailed service design. These canvases utilize model elements that look like post-it chards. It is also possible to create custom canvases such as Kanban Board. All the canvases – […]
A Business Model Canvas (BMC) can be modeled with ArchiMate as shown below. BMC canvases can be created with any of those EA modeling tools that support ArchiMate, such as Archi or Sparx EA. This is the basic form of the Business Model Canvas (BMC) by A. Osterwalder, but it can […]
A Service Blueprint can be modeled with ArchiMate. There can be different variations of the Service Blueprint, one of which is shown below. ..same diagram with another tool below.. This viewpoint is customer- and service-centric (“outside-in”), but it emphasizes also the “inside-out” part of the service. With the help of this approach, […]
A Customer Journey Map alike view can be modeled with ArchiMate. A customer journey can be modeled with the “Business Process” concept as shown in the diagram below. This customer-centric viewpoint is focusing on customer experience. This “service design” related approach is concentrating the “outside-in” development of the service that […]
Business Motivation Model (BMM) is a specification by the OMG, current version is 1.3 (2015). BMM can be used to model motivational aspects of the business. BMM concepts can be mapped to ArchiMate (3) concepts. BMM overview is shown in the figure below. BMM overview mapping to ArchiMate concepts is shown […]
Motivation views can be used for modelling WHY a development target is important. What are the reasons and goals for a development target, what are the principles and requirements for development. Also, the value and meaning related to a development target can be modeled. Motivation Elements ArchiMate Motivation Layer consists of […]
Strategy can be modeled with ArchiMate. There are elements from Motivation and Strategy elements in ArchiMate, which together can be used for visualizing how strategic goals can be modeled into more concrete strategy views. Strategy View Example Strategy to Capability View – Capability Based Planning (CBP) This view can be […]
ArchiMate (3.x) example views introduced here are organized into a layered framework according to ArchiMate standard (see ArchiMate version 3.0.1 here). These example views illustrate how ArchiMate concepts can be used. Some of the examples can be used as design patterns. See also ArchiMate Cookbook, link. ArchiMate Example Views Framework […]
From Models to Data Visualization ..and back. It is possible to transfer Enterprise Architecture (EA) models to database, from which the EA data can be enriched or used as a raw data for more advanced data visualization. Data visualization can be performed by diverse tools and techniques, as there are […]
Enterprise Architecture Management (EAM) can be supported by a tool. A modelling tool should be supporting the ArchiMate language, which is the most popular standard language for Enterprise Architecture modelling. Modelling is creative process, in which a specific group of people can share the same understanding concerning a specific development […]
The new version of the Open Group modeling standard ArchiMate 3.0 (published by The Open Group, June 2016) is already supported in modeling tools such as Archi (Beta 4, December 2016) and Sparx EA (v.13). Also drawing tool MS Visio can be extended with ArchiMate 3 stencils (e.g. from here or […]
Model Exchange When modeling an Enterprise’s (organization’s) behavior and structure, there is a need for unified modeling language. There is one comprehensive standard language by Open Group, ArchiMate (link), that can be used for overall modeling of an enterprise. In addition, there are several modeling tools that support ArchiMate language. […]
Visualization And Collaboration According to research, most people understand complex problem domains by visualization. Things and their relations to each other can be understood with a picture – “one picture is worth a thousand words”. The more there are elements in “the big picture”, the more there are relations between […]
Several alternative approaches of modeling data switching between applications are shown in the examples (1 to 10) below. These alternative modelling approaches illustrate the situation as follows: “Application A” owns a “Data Object A-1”, which is requested by “Application B”. Data flows from “Application A” to “Application B”. “Application A” realizes a service […]
Introduction Holistic Enterprise Development Approach is an overall view, in which an enterprise refers to an organization (or ecosystem), which is by nature, a dynamic socio-technical “system” – a “system of systems” – as it consists of number of distinct systems (combinations of processes, people, applications etc.). Those systems are interrelated […]